My Organic FormulaOpiniones 

670
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital... Ver más

Valorada con 5 estrellas sobre 5

A helpful and responsive customer service agent helped me when I had an issue with a short expiry date formula I received. The company made it right by giving me a credit or option for a replacement p... Ver más

Valorada con 5 estrellas sobre 5

Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... Ver más

Valorada con 5 estrellas sobre 5

We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda para bebés

Escrito por la empresa

MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

670 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(670)

104 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

2nd time ordering

2nd time ordering, delivery was late this time but they included 2 gifts to my surprise. Will still order from them but i hope nexttime delivery will be on time. I love that we have options to order Kendamil ready to feed like Organic Formula.

21 de febrero de 2025
Valorada con 5 estrellas sobre 5

The packaging is good and well sealed

The packaging is good and well sealed
Also, my daughter liked the product and she is doing fine. Moreover, the gases in her stomach reduces a lot, which is very good for her and us as parents

27 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Customer service was amazing

The Customer service was amazing! I made the wrong order and after messaging them they revised it before shipping!
On top they added some fun freebies in the box, which was extremely well packed so nothing could damage during the transport. Will order again this week!!

11 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service!

I required a custom order based on the quantity/product stages I needed, and the customer service team was very quick to reply to my email! So helpful! I was able to get exactly what I needed. Shipping to my location in Canada was also very fast!

18 de febrero de 2025
Valorada con 5 estrellas sobre 5

The cans arrived severely dented. Very good customer service

The cans arrived severely dented.
Edit:
Customer service contacted me they were very understanding and helpful and sent me a replacement right away that arrived very soon with couple freebies
Very good experience

13 de febrero de 2025
Logotipo de My Organic Formula

Respuesta de My Organic Formula

Hi Alyaa,

I’m sorry to hear that your cans didn’t arrive in the condition it should have. We know how disappointing that must be, and we truly appreciate you letting us know.

Customer satisfaction is our priority, and we want to make this right. We’ve already reached out to you via email to assist with a resolution.

Thanks again for bringing this to our attention—we’re here to help!

Best,
Team My Organic Formula

Valorada con 5 estrellas sobre 5

My can came super dented and all the…

My first encounter wasn’t the greatest but I can say this company has gone above and beyond to make my experience excellent. Thankyou for your big efforts

10 de febrero de 2025
Logotipo de My Organic Formula

Respuesta de My Organic Formula

Hi Sara,

We’re truly sorry to hear about the condition your can arrived in. That’s certainly not the experience we want for our customers, and we understand how frustrating it must have been. We have reached out to your email directly, and we are happy to assist in resolving this for you.

Thank you for bringing this to our attention, and we’re committed to making it right.

Kind regards,
My Organic Formula Team

Valorada con 5 estrellas sobre 5

better that I expect at the beginning

I had a few deliveries from MyOrganicFormula and can say that it was a good experience. I had trouble finding Kendamil in the UAE (it's gone in the UAE) and got the address of MyOrganicFormula from one of my friends. Despite the information stating that I could receive my boxes in up to seven working days, I received them much earlier—about three days. I didn't expected this speed and was quite happy with that. The delivery was organized by UPS, and I was able to track my order and even received an SMS notification a day before delivery.
My next delivery was also well-organized, so I can confidently say that MyOrganicFormula operates efficiently.
Moreover, I had an experience corresponding with their customer support team, and I would give them five stars. I always appreciate services with well-organized customer support because sometimes it’s not just about receiving the order but also getting the answers and information you need.

Five stars to MyOrganicFormula—thank you for the great experience!

8 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

On time prompt service

Prompt update about the confirmation and ETA within 24 hours of the order placement. Packaged well and shipped on time and no duties on delivery (via UPS to Canada). The product was in great shape and a year short of it's expiry date.

3 de febrero de 2025
Valorada con 5 estrellas sobre 5

Excellent product and customer service

I ordered the goat formula to supplement breastfeeding. And my LO has been doing well.

The original shipment missed one can of the order. After connecting with them, they immediately not only provided the can but provided some extra items in good faith. Very happy with their customer service as well as the product.

30 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, well packaged and quick responses from customer service!

12 de enero de 2025
Valorada con 5 estrellas sobre 5

Absolutely love the variety of formulas…

Absolutely love the variety of formulas provided, as well as the test they give you to determine which formula is best for your baby. My little one is allergic to regular formulas, even the hypoallergenic ones. We tried the goats milk formula HIPP provided and it is fantastic. My baby had no allergic reaction to it and we don't have to worry about any unsafe ingredients used.
I also live in Canada, and I received my order in 3 days. I was extremely surprised with how fast shipping from HIPP is.
Absolutely A+. Absolutely love this product and will be continuing to purchase from them!

12 de enero de 2025

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