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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Honestly never had so many issues being paid in my life absolutely shocking service and wouldn’t recommend to anyone. Especially trying to fix my pay and no one is replying or answering emails. Shocki... Ver más

Valorada con 5 estrellas sobre 5

I was put at ease from the start despite my reservations about calling with a small tax query which turned out to have a very simple explanation. Super helpful telephone advice was given & I'll be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently started using MyPay ans had aome questions when I was due my first payment. Phoned customer service and was supported and provided with the information I needed to put my mind at eas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been with many umbrella companies professing to be HMRC compliant to later find that they were not HMRC compliant. MYPAY actually does what they say they will be doing and they do it seamlessly... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de nóminas
  2. Estudio contable

Escrito por la empresa

MyPay have been providing an umbrella payroll solution to workers since 2007. Our friendly and experienced advisers are always on hand to ensure that every aspect of our service is clear and concise, so you can see exactly how your pay is calculated and how you benefit from being an employee of MyPay. If you would like any advice on your existing or upcoming assignments please feel free to call on 0161 428 3993


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,3

Todas las opiniones

(90)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very professional and efficient service…

Very professional and efficient service Very easy to contact if you have any questions or queries
Everyone you speak to makes you feel valued i can highly recommend this company

18 de abril de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Susan,

Thank you for your lovely feedback about MyPay.

It is a pleasure to have you as a customer of MyPay. We hope to continue to provide this level of service throughout your journey with MyPay.

Kind regards,
MyPay Team

Valorada con 5 estrellas sobre 5

Mypay have always been very supportive…

Mypay have always been very supportive to my needs since i joined them. They have an amazing team and their customer service is Excellent !! I would recommend them to anyone that needs an Umbrella company.

18 de abril de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Clive,

Thank you for your wonderful feedback about MyPay.

We aim to provide all of our customers with the highest levels of service. It's great to hear that throughout your time with MyPay, you have experienced exactly that.

Thank you for choosing and recommending MyPay.

Kind regards,
MyPay Team

Valorada con 5 estrellas sobre 5

The team are always happy to help and…

The team are always happy to help and support any questions I have. I’ve been bitten by dodgy umbrella companies trying to sell tax avoidance products. MyPay is clear on what you pay and how it’s paid. I’d fully recommend them.

17 de abril de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Mark,

Thank you for taking the time out to write a review for MyPay.

Compliance, clarity and excellent customer service team are some of the areas we take great pride in at MyPay.

It's great to hear that your experience with an Umbrella Company this time, has been much more positive. We hope to continue to provide this level of service throughout your journey with MyPay.

Thanks,
MyPay Team

Valorada con 5 estrellas sobre 5

I have used the services of Mypay for…

I have used the services of Mypay for around 4 years and always had a wonderful experience. Pay is processed on time, communication with the team is excellent. David J who is my direct contact, is extremely helpful, patient and responsive.

Comparatively priced to other umbrella companies, defintely a recommended service.

17 de abril de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Dominique,

Thank you for your wonderful feedback.

It has been a pleasure to have you as a long standing customer of MyPay. David has been with MyPay since our inception and is a great asset to our business.

We will pass on your feedback to him.

We look forward to supporting you throughout your MyPay journey.

Thanks,
MyPay Team

Valorada con 5 estrellas sobre 5

Clear and prompt information.

The officer ('Aqsa Z') understood the question/requirement perfectly and answered promptly and clearly with the information.

15 de abril de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Dr Raj,

Thank you for taking the time out to write this review.

It has been a pleasure to have you as a customer of MyPay. We look forward to continuing to provide this high level of service to you.

We will pass on your feedback to Aqsa.

Thanks,
MyPay Team

Valorada con 5 estrellas sobre 5

Outstanding Performance in detailed…

Outstanding Performance in detailed customer services and effective communication in between provided by Michelle ..

25 de marzo de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Kim,

Thank you for your feedback.

It's a pleasure to have you as a customer of MyPay. We will be sure to pass on your feedback to Michelle and the rest of our team.

Kind regards,
MyPay Team

Valorada con 5 estrellas sobre 5

Mypay review

Michelle and the team at mypay are great. I am moving into a permeant role which is why I unfortunately won't be needing their services. They are a fantastic company. Everyone I've ever dealt with there has been a pleasure to speak with. They go above and beyond and nothing is too much trouble. I would highly recommend them.

14 de marzo de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Shireen,

Thank you for taking the time out to provide your lovely feedback.

Our customers are at the heart of everything we do at MyPay. It's great to see that you have experienced that through your dealings with Michelle and the rest of our team. We have passed on your feedback to them.

Should you consider a contract role in the future, please do not hesitate to reach out to us.

We wish you all the best in your new role.

Thanks,
MyPay Team

Valorada con 5 estrellas sobre 5

My Pay. My Experience

My Pay.
I found it so easy to contact this Company. They contacted me weekly to remind me of any invoices due. So polite & extremely helpful. I can highly recommend them and will definitely use them for my next contract.
Thank you. Pamela

14 de marzo de 2024
Opinión espontánea
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Respuesta de MyPay

Hi Pamela,

Thank you for taking the time out to write this feedback.

It has been a pleasure to have you as a customer with MyPay. Our team are always happy to help - it's great that you have experienced this also.

We look forward to supporting you on your next contract.

Thanks,
MyPay Team

Valorada con 5 estrellas sobre 5

MyPay are excellent

As a contractor I receive my pay through umbrella companies. I find MyPay to be extremely professional and astute in delivery of their services. They have a good audit and governance structure in place which ensures correct taxes / NI contribution's are paid and all money handled by them is properly accounted for. The team are helpful and informative and nothing is ever too much trouble. I can’t recommend MyPay enough.

7 de marzo de 2024
Opinión espontánea
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Respuesta de MyPay

Thank you very much Joe for your feedback. MyPay

Valorada con 5 estrellas sobre 5

Would recommend

My pay have been straightforward and quick with replying to my queries.

27 de septiembre de 2023
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

Maternity leave payments happily sorted and now getting payments

Well i had issues with payments for maternity leave. I contacted David J, and he sorted my payments on that real day. I received payment the same day. I have worked for mypay company since 2017 and David J has been my first contact manager. He has always sorted any payment problems if any. He replies to all emails and offers good helpful advise if i am stuck with payment decisions. I recommend him.
Ps: i was surprised that they offer maternity pay! given we are freelancers. Their service is spot on. Thanks to the dedicated team in my case thanks to David J.

Jojo

18 de agosto de 2023
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

myPay has been always great regarding…

myPay has been always great regarding any queries. Each and every staff member has always helped me immensely.
Many many thanks to Kim Jones who has always responded to my emails extremely quick and helped me through everything. Thanks Kim!

1 de julio de 2023
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

I have a fantastic customer relations…

I have a fantastic customer relations manager Kim Jones, really makes this easy for me always responds and explains everything. 10/10

17 de julio de 2023
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

MyPay Umbrella for easy working life and good payments every week.

Ask yourself what you would like to receive from your umbrella company, kindness, understanding, support, advice and knowledge. There is only one umbrella company in the UK and that is MyPay, where you will be able to get all these answers and explanations for your payslip or any of your concerns regarding payment, which will be solved with one call to MyPay. And if you are lucky enough to get and talk to Kim Jones, your day will be filled with satisfaction because all your questions will be answered satisfactorily. I believe in the professionalism of MyPay And every Locum staff needs MyPay for a good night's sleep because they are there just for us to make our hard work day in the NHS easier.
Zlatko Ovcina, overseas pharmacist

18 de mayo de 2023
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

Excellent A Star service

Excellent service - attention to detail, supportive, professional, friendly - the list goes on…
I contracted for 20yrs now and have been with a few umbrella companies - this the best service I have received from an umbrella company and I would recommend them over and over again !

31 de mayo de 2022
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

professional company

Happy with their communication when I need an explanation.

2 de marzo de 2023
Opinión espontánea
Logotipo de MyPay

Respuesta de MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

I worked through this company for many…

I worked through this company for many years and felt I received support whenever I needed it, excellent advice, excellent service, Stephen was always very quick to respond to me. He organised and paid me early if I needed this. Expert help, very professional, very good at explaining anything at all, patient and kind too. I’m only leaving them as I don’t need the service now but would definitely recommend them 100%

13 de enero de 2023
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us such an amazing review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, professional team, Account manager has been so helpful, I’ve been with this team for number of years

12 de diciembre de 2022
Opinión espontánea
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Respuesta de MyPay

Thank you for taking the time to leave us such an amazing review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

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