Turns out it wasn’t a scam😅 the company was just having problems with tracking numbers, totally understandable but they emailed me back and explained the situation. Excellent and extremely polite cus... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
originally thought it would be good as a plant leaf shine but it will be handy for other plant in the garden many thanks for the prompt delivery.
La empresa ha respondido
Fast delivery service. Best prices on web. Forgot to add something to my order. Sent a email and the item arrived in the same box as rest of my order. Just got a email invoice. 25% off Shogun products... Ver más
La empresa ha respondido
My order arrived in delivery time window, very well packaged and items undamaged, unlike other suppliers I've ordered from. No complaints here, we'll done 👽
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Shop our range of growth enhancing plant products. At My Plant Food we stock base nutrients to root and bloom stimulators from most of the largest and renown manufacturers across the planet, we have everything you need to maximise the fruits of your labour.
Información de contacto
Unit E Brodi Park Broombank Road, S41 9QJ, Chesterfield, Reino Unido
- myplantfood@gmail.com
- myplantfood.co.uk
4,7
Excelente
40 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Parcel came on time
Parcel came on time. All bottles were very nicely packed. Happy with purchase. Looking forward to use lovely products. Many thanks, Ludmila
15 de mayo de 2022
Respuesta de My Plant Food
Hi Ludmila, We aim to please and your review gives us satisfaction in our operation.
Well packaged all was as should be and arrived a day early
Well packaged and arrived a day early, definitely use the company again, cheers x
24 de abril de 2022
Respuesta de My Plant Food
Thanks for taking the time to leave us an honest review Fraser, looking forward to being of assistance in the future to you.
Next day delivery
Accepted next day delivery charged £6 and still only arrived 4 days later.
It did not state when placing the order "excluding bank Holidays ect", every other delivery site stated this which you as a company failed to do so. So a 2 star rating is very necessary as it wasn't stated your next day delivery service was excluding bank Holidays ect.
22 de abril de 2022
Respuesta de My Plant Food
Hi, Sorry you feel the need to leave a 2 start review for your order, which was placed on good Friday, owing to the fact this was a national bank holiday our processing team were not working this day but was on the Saturday and your order was processed and awaiting DHL to collect, as the Monday was also a national bank holiday and DHL also were also not working your order was collected on the Tuesday and delivered the following day. As per our shipping policy which states the definitions of next working day service, this is the delivery service orders are sent out on not the actual fact that orders will be delivered on the following day. we cannot be held responsible for our 3rd party courier companies working schedule or national holidays.
Express Shipping on All Orders - Next Day Delivery from Only £5.99
Free Shipping when you spend over £50.
All orders placed before 16:00hrs Monday to Thursday are processed with the aim of same day despatch for delivery the very next day (restrictions by the courier company are not within our control).
Orders placed on Fridays before 15:00hrs will be processed with the same despatch principals but delivery will likely take place the following Monday.
Orders placed after Friday 15:00 hrs will be processed and despatched The next working day.
Next day delivery is based upon working days i.e. Monday to Friday unless by e-mailed request for a Saturday delivery and a surcharge agreed upon.
Next day delivery is the delivery service orders are shipped on, we aim to fulfil orders as above but situations not within our control (supply issues/weather conditions/3rd party operational issues etc...) on these rare occasions fulfilment & despatch may take up to 48hr.
Excellent
Turns out it wasn’t a scam😅 the company was just having problems with tracking numbers, totally understandable but they emailed me back and explained the situation. Excellent and extremely polite customer service! Strongly recommend
17 de abril de 2022
Opinión espontánea
Respuesta de My Plant Food
Hi Kenzie, Technology as good as it is sometimes also goes wrong 😒, hope you enjoy your product and feel free to make contact for any advise or queries' you may have.
Quick delivery and good quality
9 de abril de 2022
Respuesta de My Plant Food
Hi, Thanks for taking the time to leave us an honest review of your experience with us.
Found my plant food excellent to deal…
Found my plant food excellent to deal with fast and efficient service
7 de abril de 2022
Respuesta de My Plant Food
Reviews like this are what we aim for 😎.
Quick service - excellent product
2 de abril de 2022
Respuesta de My Plant Food
Thanks for the excellent review.
Great service
26 de marzo de 2022
Respuesta de My Plant Food
Thanks for the great feed back! We try our best!
Overcharged me and not responsive
They have put on my order 100ml bottles of solution instead of the 250ml I have ordered. They have charged me full price for the 250ml bottles thought!
There is no phone number to contact them directly and they did not respond to my email asking them to repair the error they have made.
25 de marzo de 2022
Opinión espontánea
Respuesta de My Plant Food
Hi Joe, As per our conversation I feel the need to reply to clarify the situation to potential customers. Your contact was responded to, explaining where you were confused, I suggest you check your spam box. Yes we made a small mistake with the product image being that of a 250ml bottle but the product description clearly states that a 100ml bottle is for sale and supplied as per the code also on the order confirmation, I also sent 2 links to you from competitors on Amazon and eBay who we are £2 cheaper than. As a goodwill token gesture I offered you the opportunity to provide a link to show proof that the product is available cheaper on a like for like basis and we would refund the difference, which you don't have the time to do, so I am at a loss of how I can assist you. We are a small family operated business that endeavours to provide the highest quality of service at reasonable prices and whilst our site is still in its infancy, we are continuously making updates and improvements to to ensure a high quality service and customer experience.
Respuesta de My Plant Food
Thanks for the honest review!
Respuesta de My Plant Food
Thank you for your custom :)
Quick and efficient service and…
Quick and efficient service and delivery, will definitely be using these guys again
20 de marzo de 2022
Respuesta de My Plant Food
It's a pleasure when we receive great feedback. :)
PLANT FOOD
This is a great plant food and I would recommend it to anyone with live aquarium plants.
11 de marzo de 2022
Respuesta de My Plant Food
Happy to hear we met your expectations.
New customer
First time ordering from here. Very prompt delivery and good quality product will certainly order again in the future.
10 de marzo de 2022
Respuesta de My Plant Food
Thanks for the feed back, we look forward to your future purchases.
Arrived promptly and well packaged
8 de marzo de 2022
Respuesta de My Plant Food
We are glad your happy and thank you for the honest review.
Easy website to use
Easy website to use , goods arrived promptly, would use this firm again
15 de febrero de 2022
Did not get useful info
I subscribed to get information about my Monstera but could not get the info I needed
11 de enero de 2022
Respuesta de My Plant Food
Hey Karen,
We are so sorry that you didn't get the desired information, do you have an order number that we can refernce? Our team did not receive anything in reference to Monstera questions. We are a small business so reviews really mean a lot to us, trying to make this 1 start into a 5 star.
Our team are on hand at info@myplantfood.co.uk to answer any plant/growing questions to help you get your Monstera to full health.
We look forward to hearing from you and resolving the issue.
Thanks,
Team MPF
Respuesta de My Plant Food
Woop! Thanks for taking the time to reviews. Did you know we have a loyalty scheme, earn Grow Points everytime you spend with us. Healthy plants, happy wallet!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.