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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I would advise anyone to avoid this company if considering buying an ice bath. I placed an order at the beginning of April and have not received the item ordered. I have emailed three times and have... Ver más

Valorada con 1 estrellas sobre 5

Ordering was fine and the information and knowledge given by Cassie was very good. Ice pod arrived promptly but that's where the problems started. Arrived without the thermal lid and the release valve... Ver más

Valorada con 5 estrellas sobre 5

The setup was easy, and the materials are durable and well-designed. Using the MyPlunge ice bath has proven to be invigorating and has helped me feel refreshed and rejuvenated after each workout. I hi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a MyPlunge Pro online. I am so impressed with the quality and the customer service team have been absolutely brilliant with supporting me setting it up and offering me advice... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos para fitness
  2. Zapatería
  3. Tienda de vestimenta deportiva

Escrito por la empresa

The ice bath specialists. MyPlunge is on a mission to make cold water therapy available to everyone.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(22)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Avoid

I would advise anyone to avoid this company if considering buying an ice bath. I placed an order at the beginning of April and have not received the item ordered. I have emailed three times and have had no response. Very disappointing

13 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordering was fine and the information…

Ordering was fine and the information and knowledge given by Cassie was very good. Ice pod arrived promptly but that's where the problems started. Arrived without the thermal lid and the release valve was leaking (of which I had cover with insulation tape). Reported the issue via numerous calls and emails but all ignored. The only reply I got was to state the lid was stuck at customs but on reading the other reviews, this seems to be an excuse to eventually make you give up as there's clearly no desire to resolve any issues once you buy and the item is shipped. I don't normally leave reviews but my advice is to stay clear

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If there was an option for zero stars I…

If there was an option for zero stars I would give it. Ordered my cold plunge. Received the wrong product. Decided to keep it if they sent me the two covers that were missing. I complained and they sent me a carry bag. Complained again and they shipped one lid. I have still to receive the main cover.

5 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order arrived 2 months after I…

My order arrived 2 months after I purchased it after being advised online it would take 5 days. Each time I chased for an update I was told it would be with me in the next 10 days. After asking for a refund so I could purchase one elsewhere I was told this wasn't possible and that I would just need to wait. Had I been given reasonable timescales upfront I wouldn't have purchased this and felt like I was getting fobbed off on each occasion when I contacted them.

29 de febrero de 2024
Valorada con 3 estrellas sobre 5

The pod itself is fine and as…

The pod itself is fine and as advertised. Not the fault of my plunge but it took delivery took nearly 5 weeks. Arrived without the advertised lid, only the elasticated are cover. However my plunge have said they will send one on when they are restocked.

29 de febrero de 2024
Valorada con 1 estrellas sobre 5

Only posted out when I tried to reclaim…

Only posted out when I tried to reclaim my money back! Waited over a month!

29 de febrero de 2024
Logotipo de Myplunge Wellness Ltd

Respuesta de Myplunge Wellness Ltd

We are sorry to hear about your experience and appreciate your feedback. We would like to clarify that you had placed an order during our Pre-Order Sale, and the item was dispatched within the advertised time frame. Pre-orders can sometimes have longer lead times due to the nature of the process.

Valorada con 5 estrellas sobre 5

I love my MyPlunge Pod

I love my MyPlunge Pod! It's high-quality, easy to use, and has helped me recover faster after workouts. A fantastic investment in my well-being

17 de enero de 2024
Opinión espontánea
Logotipo de Myplunge Wellness Ltd

Respuesta de Myplunge Wellness Ltd

Thank you for sharing your positive experience with your MyPlunge ice bath! It's wonderful to hear that it's making a difference in your routine. If you have any questions or need assistance, feel free to reach out. Here's to many more refreshing plunges ahead!

Valorada con 5 estrellas sobre 5

The setup was easy

The setup was easy, and the materials are durable and well-designed. Using the MyPlunge ice bath has proven to be invigorating and has helped me feel refreshed and rejuvenated after each workout. I highly recommend MyPlunge to anyone looking to take their recovery to the next level

28 de febrero de 2024
Opinión espontánea
Logotipo de Myplunge Wellness Ltd

Respuesta de Myplunge Wellness Ltd

What a fantastic review! We're so glad to hear that your MyPlunge ice bath is exceeding your expectations. Your feedback means the world to us and motivates us to continue delivering top-notch ice baths. Enjoy the chill! ❄️

Valorada con 5 estrellas sobre 5

After buying a Myplunge pod for myself

After buying a Myplunge pod for myself, last summer, I chose to share the benefits with my family and have purchased a few more for gifts. They all totally love them. The quality and price is the best out there

9 de enero de 2024
Opinión espontánea
Logotipo de Myplunge Wellness Ltd

Respuesta de Myplunge Wellness Ltd

This is absolutely brilliant to hear. What a fabulous gift idea! Happy Plunging ❄️🤍

Valorada con 5 estrellas sobre 5

Absolutely love my plunge pod

Absolutely love my plunge pod. Arrived quickly and without hassle. The team kept me updated throughout and I am super happy with my purchase. The pod is nice and compact and doesn't take up much room in my garden. Thank you Myplunge. Highly recommended

26 de febrero de 2024
Opinión espontánea
Logotipo de Myplunge Wellness Ltd

Respuesta de Myplunge Wellness Ltd

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your MyPlunge ice bath. Here's to more refreshing and invigorating dips! 🌊❄️

Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic so pleased with my plunge and the customer service has been amazing really recommend

27 de febrero de 2024
Opinión espontánea
Logotipo de Myplunge Wellness Ltd

Respuesta de Myplunge Wellness Ltd

Thank you so much for your kind words. Remember we are always here for any support with your cold plunge journey ❄️🤍

Valorada con 5 estrellas sobre 5

I recently purchased a MyPlunge Pro…

I recently purchased a MyPlunge Pro online. I am so impressed with the quality and the customer service team have been absolutely brilliant with supporting me setting it up and offering me advice regarding cold water therapy.

I have already noticed so many benefits, I am recovering a lot faster from training, my anxiety has reduced and I am sleeping like a baby.

Thanks MyPlunge!!!

23 de febrero de 2024
Opinión espontánea
Logotipo de Myplunge Wellness Ltd

Respuesta de Myplunge Wellness Ltd

We're delighted to hear that you're loving your MyPlunge ice bath experience! Your satisfaction is our top priority, and we're here to support you on your wellness journey. Thank you for choosing us

Valorada con 5 estrellas sobre 5

There was a small tear

There was a small tear on the seem of the ring at the top of the pool and when I contacted them and sent in a couple
Of pics they sent out a replacement straight away
Amazing customer services
Thanks again guys

31 de diciembre de 2023

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