Very disappointing experience
I am writing this review to express my deep dissatisfaction with a recent sofa purchase from mysleepyhead.com, as the product does not align with the specifications advertised on their website.
The website listing stated a total depth of 87 cm, yet the unit delivered was noticeably smaller than these dimensions. Furthermore, Sleepyhead failed to disclose the actual seating depth online; the delivered sofa provides only 21 inches of seating space, making it extremely uncomfortable and unusable.
When I raised these discrepancies, their support team informed me that their furniture policy only covers manufacturing defects and does not account for size mismatches. This lack of transparency regarding dimensions and the refusal to take ownership of a product that fails to meet advertised specifications is unacceptable. I am now left with an expensive, unusable item and am requesting a full refund.
I strongly advise potential customers to be cautious of the inaccurate sizing information on this site.








