MY Smart Home Shop Opiniones 

229
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Found the Ring Doorbell on My Smart Home website at a fantastic price, almost too good to be true. Ordered item on Tuesday and it arrived on Friday ( so not next day delivery) having said that I can... Ver más

Valorada con 2 estrellas sobre 5

I am disappointed with my experience to date. I ordered a ring battery pack more than a week now and my delivery has not arrived because it was stopped by the post office as a dangerous or prohibited... Ver más

Valorada con 5 estrellas sobre 5

braught a tablet for my daughter, arrived quickly, great customer service, wud I use this firm again, sure wud, please add smart ceiling speakers say same.size as spotlights so straight swap fed with... Ver más

Valorada con 5 estrellas sobre 5

REVISED REVIEW. Further to my previous review, MSH went out of their way to assist in terms of customer care and follow up. Promised not to use EVRI again in my orders and credited me with £5 future... Ver más

Información sobre la empresa

  1. Tienda de electrónica
  2. Proveedor de equipos audiovisuales
  3. Empresa de electrónica
  4. Tienda de iluminación
  5. Tienda de equipos de seguridad
  6. Tienda de audio para el hogar

Escrito por la empresa

Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(229)

55 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I tried to get the sticker off the…

I tried to get the sticker off the camera and could not get it off and camera does not work properly

29 de junio de 2023
Logotipo de MY Smart Home Shop

Respuesta de MY Smart Home Shop

Hi,
Thank you for your review but sorry to hear you have had trouble with the camera that your purchased from us.
We are always happy to help all of our customers get the best out of their item, and offer a 60 day return policy for any reason if you are unsatisfied with your purchase.
Please get in touch with us on smart@mysmarthomeshop.co.uk and we will be more than happy to help.
Many thanks

Valorada con 5 estrellas sobre 5

Great products and customer service

I ordered my nano leaf lights on Saturday, not realising that the company don’t work weekends. I paid for next day delivery but delivery would have been free on the Tuesday, which was the day my order arrived. I went in the live chat on the website and had my query dealt with quickly and had my delivery charge refunded - even though it was really my fault. Very pleased with my purchase. Company are very professional and easy to deal with. Highly recommended

31 de marzo de 2023
Valorada con 4 estrellas sobre 5

Refund

I bought a cctv camera that would not power on, but when I returned it the Smart home shop said they had got it to work with no issues. Initially they were going to take 20% of my refund as they said they couldn’t sell as new. Obviously I wasn’t happy with this. After many emails backwards and forwards the manager finally decided to give me a full refund. Although the outcome was to my benefit I have given four stars for the many emails I had to send to get to this stage.
Happy with end result

21 de marzo de 2023
Logotipo de MY Smart Home Shop

Respuesta de MY Smart Home Shop

Hi Salz,
Thank you for your comment.
We always aim to respond to all emails within 12-24 hours and offer a 60 day no quibble return policy.
After looking into your concern, I can see that we have received emails on 15/3 and 16/3 to which we responded on 16/3 and 17/3 respectively.
I can see that you also contacted via our Live Chat on 21/3 and our agent sent a response to your registered email.
Our agent also tried to call you today but were unable to reach you.
We would love to resolve this issue for you so please email us on smart@mysmarthomeshop.co.uk so we can provide you with a resolution.
We look forward to hearing from you!
Kind regards,
MY Smart Home Shop

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