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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Product was good when it arrived. It took almost 10 days us to arrive and was only coming from Dublin. I ordered from an Irish company as I like to support Irish and thought it would be delivered prom... Ver más

Valorada con 3 estrellas sobre 5

It might not the company's fault that my package still not arrived after 5 working days but they might need to look for other curier or not advertise their business internationally. It shouldn't tak... Ver más

Valorada con 5 estrellas sobre 5

Always had a good response from MyTrendy Phone, ordering is easy from start to finish, and I am very impressed with the Car Tracker that I had purchased.

Valorada con 5 estrellas sobre 5

Phone cover and usb adaptor Both working perfectly Cover looks great and easy to use - zip works better than I expected - fasteners close themselves Would buy it here again Delivery overnight -... Ver más

Información sobre la empresa


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 89% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,3

Todas las opiniones

(313)

58 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Selling products that not in stock

Selling products that not in stock, full week without any contact, when I send them email about my order got answer that product not in stock. Not good at all, save yourself hassle and order somewhere else, there's load's of Irish sites that care about customer

8 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

tage penge få en vare de ikke har

bestilte en cover til min mobil mandag høre ingen ting fra dem skrive en e-mail i går ingen svar prøve at ringe men få kun en maskine der bed dig om at trykke dette når du har gjort det kom der en ny besked og at du skal trykke dette få at kommer vide man kan ikke komme til at tale med en med arbejder skrive så til chat hvor jeg så få at vide at vare først vil komme til dem den 27 men de har tage pengene få varen bad dem om at aflyse min ordner da jeg ikke kan vente så lang tid på den og at de skal overfør min penge tilbage fik at vide at der kan gå dage inde min penge vil blive udbetalt det tag dem få sekunder til at hæve pengene på min konto men nå det er dem der skal betal tilbage er det en anden snak Ordrenr: 16310323

9 de mayo de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Hej Gitte,

Tak for din anmeldelse.

Vi vil gerne gøre opmærksom på, at beløbet ikke er trukket ved bestillingen, men blot reserveret af din bank. Vi hæver først pengene, når varen er sendt fra vores lager. I dit tilfælde bar produktet sat til forventet levering den 27/5, hvilket også fremgik ved bestillingen – jeg har vedhæftet dokumentation for dette:

https://prnt.sc/nRbHpAu5YZt_

Da din ordre er blevet annulleret, er reservationen på beløbet også blevet ophævet, og pengene bør derfor være tilbageført eller frigivet på din konto af din bank. Dette sker typisk automatisk, men afhænger af din banks behandlingstid.

Vi beklager, hvis vores svartid ikke har levet op til dine forventninger, og vi arbejder løbende på at forbedre vores kundeservice.

Hvis du stadig ikke kan se beløbet på din konto, anbefaler vi at tage kontakt til din bank, da vi ikke længere har nogen kontrol over reservationen.

Med venlig hilsen,
Maria Nielsen, Kundeservicechef

Valorada con 1 estrellas sobre 5

I didn't receive my product yet

I didn't receive my product yet. Can't even track where it is.

22 de abril de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Hello,
I hope this message finds you well.

We sincerely apologize for the delay in the delivery of your order. We understand how important it is for you to receive your items promptly, and we regret any inconvenience this delay may have caused.

Please be assured that we are doing everything possible to expedite the delivery. To assist you further, could you kindly provide us with your order number? This will enable us to locate your order in our system and provide you with the most accurate and up-to-date information regarding its status.

Thank you for your patience and understanding. We value your business and are committed to resolving this matter to your satisfaction.

If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
MyTrendyPhone

Valorada con 1 estrellas sobre 5

I havnt received it and no tracking…

I havnt received it and no tracking info. Now you want to know how you did !!!!!!

18 de abril de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Hello,
I hope this message finds you well.

We sincerely apologize for the delay in the delivery of your order. We understand how important it is for you to receive your items promptly, and we regret any inconvenience this delay may have caused.

Please be assured that we are doing everything possible to expedite the delivery. To assist you further, could you kindly provide us with your order number? This will enable us to locate your order in our system and provide you with the most accurate and up-to-date information regarding its status.

Thank you for your patience and understanding. We value your business and are committed to resolving this matter to your satisfaction.

If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
MyTrendyPhone

Valorada con 5 estrellas sobre 5

Phone cover and usb adaptor

Phone cover and usb adaptor
Both working perfectly
Cover looks great and easy to use - zip works better than I expected - fasteners close themselves
Would buy it here again
Delivery overnight - paid for express - very happy
Site easy to use - search engine was great

9 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still no sign of my order

Still no sign of my order. I won't be ordering anything here again in the future.

5 de abril de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Hello,

We sincerely apologize for any inconvenience this may have caused.
We regret that you are still awaiting your order and truly understand your concern.
Our team will reach out to you shortly via email to confirm the status of the delivery and to work on a suitable solution.

Kind regards,

Valorada con 1 estrellas sobre 5

I haven’t received my item?

14 de abril de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Hello,
I hope this message finds you well.

We sincerely apologize for the delay in the delivery of your order. We understand how important it is for you to receive your items promptly, and we regret any inconvenience this delay may have caused.

Please be assured that we are doing everything possible to expedite the delivery. To assist you further, could you kindly provide us with your order number? This will enable us to locate your order in our system and provide you with the most accurate and up-to-date information regarding its status.

Thank you for your patience and understanding. We value your business and are committed to resolving this matter to your satisfaction.

If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
MyTrendyPhone

Valorada con 1 estrellas sobre 5

Fupfirma

Køb ikke vare fra denne side, har købt har købt minihøjtaler til pc og en rejseshaver........intet virker

19 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality cover

I order the phone cover via their website. It arrived quickly , and it is of good quality. I am delighted with my purchase.

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

NEW PHONE

Great customer service excellent phone fast delivery impressed from start to finish would definitely purchase again

22 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use

The order immediately went into 'Back Order' when purchased, even though this was not mentioned when buying. It arrived broken and I sent it back to them via courier on the 10th of January and 3 weeks later, they tell me that they do not have it.

30 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

I ordered customised phone case at the end of November. When there was no sign of shipment a week later I contacted the company, who advised the case wasn't in stock and would be delayed. There was no notification on the website the case was out of stock. They just took my money, advertising for fast delivery and left me waiting.
The order was, allegedly, shipped on 12/12/2024. On 3rd January, there was still no sign of the order. I contacted the company again, who made me fill out an Affidavit, that I didn't receive the order and they agreed to issue me with a refund. I had to wait another two weeks to receive the refund, I was about to open dispute with my bank to receive the money back that way.

The whole experience was exhausting, constant forth and back emails, waiting for the delivery, checking my bank account if the refund arrived. Never ever. I had my eye on more stuff on the website, now I'm glad I didn't order anything else and won't be going near the website ever again. They are not an Irish company, despite them using .ie, it's a Danish company and either massively disorganised or scammers.

28 de noviembre de 2024
Opinión espontánea

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