Mzskin Opiniones 37

TrustScore: 2 sobre 5

2,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased an eye cream, but what I received had the consistency of solid oil that was impossible to scoop out of the jar or apply to the skin, as it just rolled up instead of spreading properly. Ev... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased an eye LED device from MZ Skin via Harrods, which has a 2-year guarantee. One side of the LED works, while the other does not, making the device unusable and ultimately a waste of mone... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

worst product managent and customer service get MZSKIN vitamin c serum, opened it and found it went bad and not fresh anymore (color become yellow, which showed on their website, too) contact... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I started using mz skin products and I'm amazed with how they have improved my skin already I have used many brands before but nothing has made my skin glow and feel hydrated as it does now! I have ac... Ver más


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 44% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The BEST IN THE INDUSTRY ✨

Stepping into Dr. Zamani’s clinic feels like entering a realm of beauty and care unlike any other. From the moment you arrive, you’re embraced by an atmosphere of warmth and professionalism that immediately puts you at ease. Dr. Zamani is more than just a doctor—she’s an artist, a visionary, and an absolute gem. Her expertise is unrivaled, and her kindness makes every visit feel personal and special. The entire team mirrors her passion, with each staff member going above and beyond to make you feel cared for. For all things skin, there’s simply no other place I’d trust. Dr. Zamani is a gift, and her clinic is a treasure. Simply extraordinary!

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

THE BEST!!

I started using mz skin products and I'm amazed with how they have improved my skin already I have used many brands before but nothing has made my skin glow and feel hydrated as it does now! I have acne prone skin and worry with what I use as many brands have broke me out! The products I've currenly been using are the calming cleanser, hyaluronic acid and the light moisturiser I haven't broke out once and my skin looks the best it has done :) very happy highly recommend.

3 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing products for my rosacea!

MZ Skin has truly transformed my skin! As a rosacea suffer, I've really struggled in finding products that work for me, as I am very sensitive. The Calming range has really helped to suppress my redness and reduced my sensitivity. I couldn't recommend these products enough!

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Transformational rejuvenation in a bottle

I have to say I am very very picky about my skincare routine and there are few products that have improved my skin as well as MZ Skin. I used to suffer from acne and had tried all kinds of cleansers and toners and had almost given up on the fact that I'd have clear skin. MZ Cleanse and Clarify is simply the best. Hands Down. My next purchase is the stem cell serum, my friends swear by it!

16 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love these products

I have been using Soothe & Smooth eye cream for the last 9 months and I love the feel of the product and I have seen a big reduction in my dark circles. I recently bought the reviving bio-placenta serum and I LOVE it! I wake up with my skin feeling hydrated and bright. I have dry skin so I was skeptical that such a light serum could do so much, but it is perfection.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience!

Ordered from MZSKIN a week ago and had a change of heart on one of the items in my order. Emailed customer services and they were so helpful, swapped out the product for the one I wanted (even though it was my error!) and I received my order super fast. Really impressed, will order again!

25 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had the mask for 18 months using 2x…

I had the mask for 18 months using 2x per week for 20 minutes. The red light on the mask stopped working. For 2 months I have filled put 2 reports, uploaded pictures and recipes and am still waiting to hear from them about the mask. This company does not have good customer support so I will never but a product from them again!

7 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am not

I am not. Person that write reviews about everything but in this case it is needed. Please do not bother buying the HYDRA-BOOST AMPOULES. Made my skin super dry, basically my skin is in a worst condition than before the treatment. £ wasted and my skin for sure,

1 de diciembre de 2023
Opinión espontánea
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Respuesta de Mzskin

Hello Kat,

Thank you for your feedback regarding our Hydra-Boost Ampoules. Your honest review is greatly appreciated and has been forwarded to the wider team.

To maximise the benefits of the Ampoules, cleanse the skin prior to use to remove any excess oil and debris. Smooth the entire content of your daily Hydra-Boost Ampoules onto the face, neck and décolletage, avoiding the eye area. Allow to sink in for 5 minutes before following with your favourite MZ SKIN hydrating moisturiser.

You are a valued customer and customer satisfaction is our top priority. If you have any further feedback you would like to provide, please contact our team at customerservice@mzskin.com.

Valorada con 5 estrellas sobre 5

I already have mz skin product.

I already have mz skin product.
I have never had such cool products, on my face I feel that the products are expensive. the result is incredible.
what I liked the most is radiance & renewal when I have inflamed acne, I use this mask and I can feel the acids working, in the morning there is no trace, I am enthusiastic about mz skin products and recommend for everyone who loves luxury cosmetics and expensive quality care 💜💜

15 de mayo de 2023
Opinión espontánea
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Respuesta de Mzskin

Hello Влада,

Thank you for your feedback regarding our products and services. We are so pleased to hear how much you enjoy using Radiance & Renewal in your regime!

Whatever your skin type, you should be following a daily skincare routine to keep your complexion in optimal condition. May we suggest our Hydrate & Nourish to incorporate into your regime as your AM moisturiser. This daytime moisturiser features a pioneering combination of encapsulated (non-irritant) Retinol and SPF 30 to simultaneously refine the complexion and protect the skin. We think you’ll love the results!

Valorada con 5 estrellas sobre 5

The best products in my experience

I have been using MZ Skin products for over 3 years now and can't recommend them enough. I use almost all her products but find Replenish & Restore particularly rewarding for my skin. My skin looks so healthy and glowing and I get comments from friends and strangers all the time. I am looking forward to the launch of Dr Zamani's day cream with 50 SPF. PLEASE!! It’s rare to find products that feel so great on your skin and also look great.

28 de marzo de 2023
Opinión espontánea
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Respuesta de Mzskin

Hello Fara,

Thank you for your feedback regarding our products and services. We are so pleased to hear how much you enjoy using Replenish & Restore in your regime!

Have you tried our new Reviving Bio-Placenta & Stem Cell Serum? With its unique blend of innovative Bio-Placenta, Plant Stem Cells, and Peptides, Reviving Bio-Placenta & Stem Cell Serum fortifies, enhances and restores skin to create a refreshed and rested complexion as if you have had a good night’s sleep.

Make sure you sign-up to our MZ SKIN newsletter to keep updated on our latest product launches happening this year!

Valorada con 1 estrellas sobre 5

Worst Customer Service Experience Ever . Do not buy from MZ Skin.

I am a regular purchaser of MZ Skin products. After spending £300 on my Liberty London Christmas Advent every product inside was amazing except the MZ Skin Hydra Mask. It was literally in pieces and eroding away inside the mask packaging. I emailed customer services at MZ Skin for a replacement who basically couldn't give a s##t and told me to contact Liberty to get a replacement. At the end of the day they only supplied the the Advent - MZ Skin produced and manufactured the mask so in my opinion they should replace it . These masks aren't cheap. Roughly sell for £25-35 each ! You would think that replacing this out of courtesy for a high end product would be automatic to a company like this . So thanks for nothing Grace ( Customer Experience Representative in Training) for having zero Customer Experience Represention ) and your extremely rude email response. I would 100% never buy an MZ Skin Product again or recommend you to friends either. Appalling Customer Experience !

13 de marzo de 2023
Opinión espontánea
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Respuesta de Mzskin

Hello Mrs Butla,

Thank you for your feedback regarding our products and service provided, and apologies for your customer experience.

You are a valued customer and customer satisfaction is our top priority. To ensure we are providing a high-quality service, we have reviewed your query and can confirm that a replacement product was sent soon after. However, if there is anything else we can help you with, please reach out to our team at customerservice@mzskin.com.

Valorada con 1 estrellas sobre 5

worst product managent and customer…

worst product managent and customer service

get MZSKIN vitamin c serum, opened it and found it went bad and not fresh anymore (color become yellow, which showed on their website, too)
contact with their email, no response. get response from Instagram later on, get confirmation for resending one after couple day communication.

However, there is no email confirmation / tracking number, have to contact with them serveral time, giving them my address/name, email address,etc every time. still not solved.

2 week ago, they seen my massage and no reply. Now they not even read my message. :)

1 de noviembre de 2022
Opinión espontánea
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Respuesta de Mzskin

Hello Anthony,

Thank you for your feedback and apologies for your experience with our service.

Due to the high levels of active ingredients, this formula may naturally go a little yellow over time. We appreciate however that the product was discoloured upon arrival which should not have been the case.

In this instance we would love to provide a replacement for you. Please contact our team at customerservice@mzskin.com with your MZ SKIN order number, delivery address, and contact number, and we will do the rest for you.

We hope you enjoy Brighten & Perfect as much as we do!

Valorada con 1 estrellas sobre 5

Used the retinol skin booster as…

Used the retinol skin booster as directed first few days no problem then woke up and omg under my eyes and near my cheekbones I’ve aged 20 years. It’s been two weeks and still look as bad as ever. Customer service are not interested. All they said was if you’d bought the product we’d refund but as it’s a free sample then bye! Basically not interested that my high cheekbones and under eye look dreadful. I’m devastated and so glad I didn’t buy the full size. Beware of products and customer service as they are not interested in the customer. I’m devastated on how I now look and they just don’t care.

7 de diciembre de 2021
Opinión espontánea
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Respuesta de Mzskin

Hello Georgina,

Apologies to hear that our Retinol Skin Booster didn’t quite deliver the results you were hoping for.

When starting a retinol-based treatment program, begin using twice a week and increase to nightly once skin is accustomed. Apply 1 pipette to treat face and neck, avoiding the delicate eye area. Increase to 2 pipettes for the décolletage and 3 for arms, shoulders and hands. When using retinol, SPF 30 or above is essential. Complete your routine with our Rich Moisturiser for a deeply nourishing, instant burst of hydration.

Please contact us at customerservice@mzskin.com if you have any further questions or concerns.

Valorada con 5 estrellas sobre 5

MZ SKIN LIFT & LUSTRE by DR MARYAM

Not on the first or second, but on the third application, I could feel my skin respond. Result: keeps the skin hydrated, (no down or oily), fresh and fleshy. Very smooth, shiny, fleshy and healthier looking skin. It smells great! My skin benefited from it for sure. Excellent product!

5 de agosto de 2021
Opinión espontánea
Logotipo de Mzskin

Respuesta de Mzskin

Hello Maah,

Thank you for your feedback. We are so pleased to hear how much you enjoy using Lift & Lustre in your regime!

If you love products with silky formulas that deeply nourish and protect against oxidative damage, we think you’ll love our Reviving Antioxidant Facial Oil. This lightweight revving facial oil, formulated from a powerhouse of natural ingredients, is a deeply nourishing and soothing solution to revive stressed skin and restore radiance, for healthy, glowing skin.

Shop directly at mzskin.com.

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