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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Scam, ordered 4 items, 1 is not on shipping list, supposed to come from Japan or UK, it is coming with China post, no replies from seller, fraud!

Valorada con 2 estrellas sobre 5

I bought a set of 3 knives but one so far has shattered and broke in half just cutting a cassava. So as the knife has a lifetime warranty I have been trying to contact them but non of the contact info... Ver más

Valorada con 1 estrellas sobre 5

Ordered a knife from their website, they used China post for delivery and it wouldn't deliver. Customer service wants me to call the shipping company (who doesn't answer or non functioning contact) to... Ver más

Valorada con 5 estrellas sobre 5

What did I do? I was an Instagram click bait sucker, BUT….these knives are awesome! I’ve only used them for two weeks but they are incredible! They cut effortlessly, are weighted perfectly, and are... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Cuchillería

Escrito por la empresa

Nakano Knives (中野) is a high-quality Japanese kitchen knife brand. Most of our knives are forged in the city of Seki Japan which has a long tradition of Japanese knife making. First founded in 1918 through a long history of Japanese Katana (sword) making, our blacksmith brings generations of sword-smith experience into blending and crafting extremely sharp and durable kitchen knives.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

151 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Scam

Scam, ordered 4 items, 1 is not on shipping list, supposed to come from Japan or UK, it is coming with China post, no replies from seller, fraud!

27 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I bought a set of 3 knives but one so…

I bought a set of 3 knives but one so far has shattered and broke in half just cutting a cassava. So as the knife has a lifetime warranty I have been trying to contact them but non of the contact information works. Why do they not have a working contact or support?

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pure scam

Pure scam. Made in China and not damascus folded steel but embossed printed paint to simulate damascus. I'm a decades old knife collector so I know the difference! Do not buy from them!

14 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a knife from their website

Ordered a knife from their website, they used China post for delivery and it wouldn't deliver. Customer service wants me to call the shipping company (who doesn't answer or non functioning contact) to "verify address". This website screams scam. Do not order from them. I have started PayPal dispute.

15 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this company. Or do so at your on risk

Ordered knives as a present to our son who is a Top chef. We choose to have knives engraved.
Shortly after the order was placed, we received shipping tracking info.
With China Post! They claimed that they send the knives from Japan to China for shipping. After 21 days the knives arrived. Seem to be a platting/dip over steel. Blade rusted where they engraved his name.
Total scam. Better to buy off Aliexpress. At least you know what you are getting.
But I was naive to fall for it.

11 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad quality! I bought 2 knives 14 months ago

I bought 2 knives 14 months ago. One was the paring knife. I was just cutting some iberico cheese and the blade broke. The cheese is not hard. It was very dissapointing to learn how cheap the knife was made. Of course it is not under warranty and they don't have any in stock at the moment. Makes me wonder if I'm not the only person who wasted my money on an inferior product and they pulled their inventory. Very dissapointing!

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered on claims from a you tuber

Ordered 2 knives, one for me and one for my son who is pursuing a career as a chef. My knife did not cut properly and I was awaiting for the arrival of his knife to see if it was like mine. His knife cut like cutting thru butta! I sent an email about how to return my knife without original packing and I received a message saying they would replace my knife and there was no need to return the dull one. Then I got another email saying that they would send a knife Sharpener at no charge, they also helped with tracking my son's order. I believe they went above and beyond to make sure I was happy with my purchases!
I highly recommend them and they always have sales too!

5 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

A total scam of a company

A total scam of a company. Brought me on as a content creator and then completely ignored my commission payouts. Wouldn’t pay or respond!

8 de diciembre de 2023
Opinión espontánea
Logotipo de Nakano Knives

Respuesta de Nakano Knives

Hi Michelle,
Our sincerest apologies for the slow reply regarding your affiliate account. We have resend the invitation to your dashboard through which you can track everything. Should there be anything else we can help with please contact: asuka@nakano-knives.com

Your experience working with us is extremely important to us. Apologies again for any negative experience caused!

Valorada con 5 estrellas sobre 5

Five star customer service

Five star customer service, they really go above and beyond for their customers and as for the knives?....absolutely amazing!! Incredibly sharp, precise and amazing strong beautiful craftsmanship. I bought one for my husband who is a Chef and it is now his favourite knife! Don't hesitate! I guarantee any knife from this company will take pride of place in your kitchen!

14 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased the Chef's Knife set as a…gift

I purchased the Chef's Knife set as a gift for my husband. The knives are by far the best we have ever owned; even better than the Wusthof and Henckels knives we were using. Quality craftsmanship and superior beauty!

31 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality knives!

High quality knives!! I got a set of Nakano knives for my husband for Christmas and he loves them! The company is also great! They set me a free chefs knives for ordering through an influencers Instagram during black Friday

30 de noviembre de 2022
Valorada con 5 estrellas sobre 5

My son had gotten this knife last year…

My son had gotten this knife last year from his wife and raved about it. I got it for my husband for Christmas this year. I was pleasantly surprised to receive an extra knife in my purchase. We used it for Christmas dinner and it cut the meat like butter. We love it!

25 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I gave a chef's knife to my son for…

After my review my son and I were contacted by Nakano. They apologized for the email problem, refunded my money and sent my son a new knife which works great. Thank you Nakano for your quick response and care! It is very much appreciated.

24 de diciembre de 2022
Opinión espontánea
Logotipo de Nakano Knives

Respuesta de Nakano Knives

Dear Ann,

Our sincerest apologies for the undeliverable email. We had a technical issue internally because of which your email might not have been delivered. We looked into this right away and this problem has been solved!

Regarding your issue with your order we always offer a 30 day money back guarantee or we can ship a replacement knife of your choice + a gift for the inconvenience. Please let us know your preference through email: asuka@nakano-knives.com

Apologies again for you having to experience this!

Valorada con 5 estrellas sobre 5

Wonderful Classic Chef’s set

A content creator I follow and trust introduced me to Nakano knives. I reviewed the products and thought I should treat myself to a beautiful and functional new set of knives. I opted to purchase the Classic Chef’s set and a sharpening whetstone. The set includes everything I could need. The knives fit in my hands nicely. I am able to chop, dice, julianne my vegetables like never before.

Customer service immediately reached out to me and thanked me for my purchase. I felt it a nice touch, and knew if I had any questions or issues I could trust they would resolve everything. As an added bonus I was gifted an extra knife!

10 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful & Comfortable

So many choices to chose from. I am so excited to finally have new knives and they are great. Beautiful and so comfortable. Customer service was amazing.

9 de diciembre de 2022

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