Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Wanted to return it and NanoZoom support ignores all my emails. I have opened a dispute with my credit card company to get my money back. I think nobody should trust NanoZoom. In my experience th... Ver más

Valorada con 1 estrellas sobre 5

Ordered then got call from bank saying they had attempted to take 4 payments ! Lloyds bank where just as bad saying I would be transferred to fraud department to stop the first transaction because... Ver más

Valorada con 1 estrellas sobre 5

Defiantly a utube scam! Reputable sites using such advertising? Don't they have control over what comes up?. Perhaps not. I was duped. Expensive lesson!!! Sent via Evri. No chance of returns as lab... Ver más

Valorada con 1 estrellas sobre 5

Don't deal with this company. My husband and I were not satisfied with the items and tried to return them in line with the returns policy, but despite trying for two weeks, we have had no response fro... Ver más

1,4

Muy malo

TrustScore: 1.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

It has been a month since I requested a…Massive Scam

It has been a month since I requested a full refund for the Nanozoom lens, which was a birthday present. This optical lens is a disgrace to the optical industry worldwide. I believe it is one of the biggest deceptions and frauds on the internet to date. I strongly advise avoiding this company and its misleading advertising.

This product does not fit or align with an Apple iPhone, which is a clear case of deception on the part of this so-called company. All I want is a full refund of 119 AUD.
Stuart O Brisbane. Australia

2 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a waste of money

What a scam, I tried on I Phone 15 & Samsung A15 and doesn't even look like working. I tried the email used for the delivery, but nothing of course. Some people have gone to a lot of trouble to release this rubbish. Please don't buy one!!!!
Paul

28 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not trust this site

Do not trust this site! Not what I ordered. Insurance cost added automatically so cost was not what I'd agreed. Nowhere to return item. No one to discuss problems with.

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wie so viele bin auch ich reingefallen.

Wie so viele bin auch ich reingefallen.
Keine Möglichkeit zu retournieren.

ALSO FINGER WEG

Am besten keine CHINA Produkte mehr bestellen.
Schade dass die Gesetzgebung hier keinen Riegel schiebt.
Aber ich bin selber Schuld.. ich Depp

4 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Finger weg, die Produktwerbung lügt !

Wurde von der Produktwerbung angesprochen in Hoffnung mit dem Zoom-Aufsatz entferntere Landschaften, Tiere mit dem Handy fotografieren zu können, so wie die Produktwerbung es darstellt. Fehlanzeige. Fotos in der Form nicht möglich. Eine Rücksendung kann nicht erfolgen, das Geld ist rausgeworfen und weg. Ein China-Betrug. Finger weg! 1 Stern ist noch zuviel.

5 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This product is not as advertised

This product is not as advertised. I tried to contact Nano Zoom by replying to their email to initially say the lenses were on their way. The email address is not manned and a response will not be received (noted at the very end of the email).
Their website doesn't work and I cannot get in contact with them, even though I've spent 2 hours searching the web. They say in their ad that they will refund, but try and contact them ...... IMPOSSIBLE.

31 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Gerät liefert nicht die Leistung

Gerät liefert nicht die Leistung, wie versprochen.
Antrag auf Erstattung des Kaufpreises kann über die kommunizierte Mail-Adresse nicht gestellt werden; zumindest ist mir dies nicht gelungen.

27 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It did not work with my Samsung A71 or…

It did not work with my Samsung A71 or A57 and then Nano Zoom Customer Service denied I had an order when I tried to call to get return authorization. I will need to contact Wells Fargo to get a refund

14 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete scam! Stay away!

I fell for the online ads for this product and bought two. They don’t work. Also, they added a warranty I didn’t want. I paid with Paypal expecting that because they accepted payment they were legit. Not true! After I contacted Paypal’s Resolution Center and opened a case they contacted me and said they would issue a complete refund if I closed the case. I closed it and haven’t seen a penny. This company has deceptive advertising and dishonest business practices. If you pay through Paypal, file a report and then close it to get a refund, Paypal won’t allow you to re-open the case when they don’t pay. Beware!!!

25 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased 2 of the Nano Zoom…

I purchased 2 of the Nano Zoom attachments and they did not work as advertised on our phones. I have sent three emails requesting for an address and authorization to return the items for a refund. As yet have not heard back with the information. I would not purchase this item as they do not work as described and cannot speak with anyone in customer service. The return email stated that someone had opened end a ticket and would be in touch within 24 hours. After the waiting time, I sent another email, still no answer. i waited another 2 days to send the third email. So no would purchase.

5 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They don’t even deserve one star…I got…

They don’t even deserve one star…I got ripped off with $170 because I failed to read fine print where it said 3x $52…I highlighted that thinking I was only ordering one for $52 and as soon as I entered my card info it quickly said it was getting shipped I couldn’t even cancel or anything because they have no numbers to call or when I emailed them it said it was for nothing to email them because no humans read them and to top it all off they charged $8 for warranty insurance incase they break and no info on how to contact insurance or them and I totally received three mini boxes with little plastic things that were useless.. they are junk that not even a kid could play with them…they don’t work.. it’s disgusting how my bank nor PayPal secure could catch criminals like this that are scamming people. I hope those damn scammers get what’s coming to them. I’m so pissed because I got scammed by two Chinese that copied real companies on website deceiving people and scamming people and one got thru my bank with a weird Chinese name and a gmail no business name and no phone number and they let it go through and I never received all my order and the other company is company is gethik so please stay away from them too because they are all scammers they have a number from Illinois that does not even work and you can email them all you want after they take your money and they never reply…so I got ripped off by that company too. I only order from eBay and Amazon from now on… can’t trust any other sites unless they are common stores like Walmart Kohl’s, target, etc…n it’s best to create an account with any of these stores first before ordering that way you can know it’s legit and you are guaranteed your money back if item is not what you expected it to be or for any reason you can return an item and get a refund and they have customer service numbers too.

15 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

It does not work with I phone 14 and up

It does not work with I phone 14 and up
You have to place the zoom exactly on the camera lens but you are viewing through another lens.
You will not know if the zoom is put on correctly unless you take a picture and check.
It will take a number of pictures and a lot of very small adjustments. But your viewer will not show what the camera will shoot.

23 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could leave zero stars

If I could leave zero stars I would. This company pads your order, slaps you with warranty charges, and doesn’t tell you explicitly that you will have to return your product to China (for around 30 to 40 dollars) if you have to return your product. Besides not ordering what they sent me, what if the product was defective? A person would still have to return it to China, apparently. Put these scammers out of business!

17 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Betrug

Die Nano Zoom Handy Lupe funktioniert nicht
Das Gerät ist ein Flop.

15 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid company and product!

NanoZoom attachment does NOT work how it's advertised and promoted. Scam company who claim 'satisfaction guaranteed'! I'm definitely NOT satisfied, and there is no way to contact them or get a refund. PayPal have been useless too!

30 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

receioved mid Sept

received mid Sept. Attempted next day to get return label impossible to get contact or website to do so. refuted as assuming they woud contact me never did,they sent 14 double side papers to Citi and stated past 30 day return policy. Citi denied credit based on their BS paper work. it's cheaply made and mine didnt work at all and you can not reach anyone for a refund!even though it says contact oin website.

22 de septiembre de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más