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Información sobre la empresa

  1. Agencia de seguros de automóviles
  2. también en la categoría
  3. Asesor financiero
  4. Compañía de seguros
  5. Mercado de automóviles
  6. Mercado de repuestos de automóvil

Escrito por la empresa

NAPA has been providing the most comprehensive coverage in the automotive market since 2001, and has been providing protection directly to consumers since 2008. Whether it's for your car, your RV, or your motorcycle, we have a variety of plans that will protect you against the high cost of repairs for any mechanical or electrical breakdowns. NAPA Warranty works directly with any dealership or certified mechanic nationwide, and pays for parts and labor directly to the shop of your choice. NAPA has been providing the most comprehensive coverage in the automotive market since 2001, and has been providing protection directly to consumers since 2008. Whether it's for your car, your RV, or your motorcycle, we have a variety of plans that will protect you against the high cost of repairs for any mechanical or electrical breakdowns. we have a variety of plans that will protect you against the high cost of repairs for any mechanical or electrical breakdowns.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(10)

0 opiniones en los últimos 12 meses

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Comprobamos las opiniones

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Valorada con 1 estrellas sobre 5

SCAM!

SCAM!! I got a platinum warranty through this company. I spoke with Mitchel Ferrer who wrote up my quote and paid the balance due. When I went to use my plan, I called every number listed for Napa and all you get is a recording that says “your account is not active”. Stay away from this company, unless you like throwing money away.

19 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company does not deserve one star

This company does not deserve one star. The Worse service! I have called and emailed many times with no response. I can’t even cancel my service contract because no one will call me back. My car sit’s in the service garage for several weeks, still no response. Stay away from these guys.

5 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Terrific customer service and claims experience

Amazing deal, with monthly payments for 24 months instead of all upfront is reassuring that the company will be there long term. Also Robert was an excellent agent that got me all the discounts I qualified for and without the high pressure tactics so commonly used by other companies to get me to sign now. Great experience for me!
I’ve always been told that Napa was a company that had a long term great reputation by family members
Once again thank you Clarissa for all of your help with handling our recent air conditioning claim. You’ve saved us!!

9 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a poor experience, nothing positive

They did warrantee out the brake pads but not the rotors so I am stuck with constant squeaking. They say the squeaking can only come from the brake pads yet Ford mechanic says the rotors have to be motocraft too, not just the pads ( process of deduction) cannot be Napa parts. It’s a performance vehicle and the Napa brakes and rotors were a disaster. So my $600 front brake and rotor job I now $1000. Parts are defective and they won’t put the right parts on the vehicle.

Furthermore, they insinuated that the mechanic I am working with is duping me and lying about parts. Swears up and down that this is happening and kept talking over me; i could not get a word in at all.

Steve is his name. Very unpleasant and defensive.

What a poor experience.

24 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Covered my claim

The engine in my car kept overheating. I brought the car in to my local Audi dealership to get it looked at. My service advisor at the dealership advised me it was an issue with the water pump and had to be replaced. The claims department at NAPA approved the claim promptly and paid the bill once the repair was done. Thanks to them for their quick service and Jordan Kennedy in the claims department for facilitating an easy process. These guys are awesome.

1 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Motorcycle warranty

Got me fully covered on my Harley Davidson, including my tires. Really liked how transparent they were about what's covered, unlike some other companies. Plus the tire coverage was a nice touch

2 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recent customer

I just bought a warranty on my and my husband's RV. Keith got me a very nice price and got me the best coverage compared to the other companies I called around with. Truly appreciated his patience and helpfulness on the phone.

11 de diciembre de 2023
Opinión espontánea

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