Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... Ver más

Valorada con 5 estrellas sobre 5

As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... Ver más

Valorada con 1 estrellas sobre 5

Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía farmacéutica

Escrito por la empresa

Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(60)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - courteous staff double-checking correct address. Ultra-speedy delivery.

4 de febrero de 2024
Logotipo de Naqua Ltd

Respuesta de Naqua Ltd

Thanks Gabrielle, I am pleased that we got your product out to the right place in a good time

Valorada con 5 estrellas sobre 5

First class company

Excellent, service from this company. Great communication. This company is really dedicated in what they do to care for the health of animals. Great product at a very reasonable price.

2 de febrero de 2024
Logotipo de Naqua Ltd

Respuesta de Naqua Ltd

Thank you Malc, this is so nice to hear, I will share it with the team, I am pleased we did well.

Valorada con 5 estrellas sobre 5

Perfect service

Perfect service. Super quick delivery very pleased

24 de enero de 2024
Logotipo de Naqua Ltd

Respuesta de Naqua Ltd

Thanks Vanessa, glad we got your product to you nice and quick

Valorada con 5 estrellas sobre 5

Amazing company

So we were contacted by this amazing forward thinking company who wanted to donate some medication to our guinea pig rescue. We were thrilled with the offer as we are completely self funded and so every bit of help is amazing and enables us to carry on helping these amazing little animals. We received the medication the following day, we were amazed. We can’t recommend this company enough, forward thinking, excellent communication, super fast delivery and have the animals heart at the forefront. Come on other company’s, take a leaf out of this fantastic company’s book!

5 de diciembre de 2023
Opinión espontánea
Logotipo de Naqua Ltd

Respuesta de Naqua Ltd

Thank you Michele, we are so pleased to be able to help, and be a part of something so great.

Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to us as a self funded rescue and such a generous gesture from the company. We also couldn’t believe the amount they sent us! A box absolutely full of ivermectin, mange treatment and more treatment. Thankyou so much it made a huge difference to us and all our rescues in our care

14 de diciembre de 2023
Opinión espontánea
Logotipo de Naqua Ltd

Respuesta de Naqua Ltd

Thank you Shelby, it's great to be able to get involved in such a great cause, it's our pleasure.

Valorada con 5 estrellas sobre 5

Excellent product and Over and Above Customer Service

I emailed a question to Naqua, I needed help and advice regarding my cockerel’s lice and mite infestation - and of course the hens in his flock who were also suffering. Despite it being past Naqua’s closing time Jason rang me straight away when we discussed my problem and he talked me through the treatment. I subsequently ordered the Invermectin and another medication (the name of which I cannot remember just now as I haven’t used any of it yet, just the Invermectin so far). He put my mind at rest and spent more of his own ‘off duty’ time to reply to further queries I had. I would have no hesitation recommending this company to people - they should buy their Invermectin direct through the Naqua website. I was very grateful to Jason and very, very impressed with the customer service he provided. My hens are so much better now having just had the second of the weekly spot-on Invermectin 1% treatments with one more treatment to go in a week’s time when hopefully the lice lifecycle will be completed and my hens will be protected from further infestations. I will always keep some Invermectin on hand - just in case.

29 de agosto de 2023
Logotipo de Naqua Ltd

Respuesta de Naqua Ltd

Thank you for the incredible feedback

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más