National Heater Shops Opiniones 283

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant service. I was after a portable air conditioner and after scrolling through google (for too long) and being mislead by other websites, I eventually found NHS who appeared to have... Ver más

Valorada con 5 estrellas sobre 5

I ordered a portable air conditioner from National Heater Shops and couldn't be happier with the service. Communication was excellent and my order was processed very quickly. I was told delivery would... Ver más

Valorada con 1 estrellas sobre 5

Please beware. Once you purchase something from this website, you will be added to a mailing list, whether you give permission or not. I purchased something over a year ago. I am still receiving mark... Ver más

Valorada con 5 estrellas sobre 5

Great service, I realized we needed the delivery quickly as we were going on holiday at the delivery time. After speaking with them over over the phone after making the order they prioritized our de... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de calefacción
  2. Proveedor de sistemas de aire acondicionado
  3. Proveedor de equipamientos
  4. Proveedor de equipos agrícolas
  5. Fabricante de equipos de ventilación

Escrito por la empresa

We supply a wide range of climate control products for domestic, commercial & industrial use. No matter the season, we offer suitable products to keep your home, office, shop, restaurant or warehouse comfortable. Our range includes electric, gas and diesel powered space heaters, portable air conditioning units, evaporative coolers, industrial fans and dehumidifiers. Our prices are extremely competitive and we deliver nationwide.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 60% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

Highly Recommend

I ordered a portable air conditioner from National Heater Shops and couldn't be happier with the service. Communication was excellent and my order was processed very quickly. I was told delivery would be on Wednesday but it actually arrived a day early on Tuesday. A smooth, hassle free experience from start to finish. Very happy with both the service and the product. Highly recommended!

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Absolutely brilliant service. I was after a portable air conditioner and after scrolling through google (for too long) and being mislead by other websites, I eventually found NHS who appeared to have stock available. I called first to confirm and placed the order just in time for shipping that day. Despite an expected 2-3 day delivery the unit arrived this morning (less that 24hrs)! Big thanks to Adam (and i think Chris who took my second query) for the advice and support. You guys deserve to feature further up the google search list. Brilliant service!! Thanks

23 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warning: Dropshipper. Does not hold stock.

The website says they have products "in stock", but dig a little deeper, ask some questions, and it turns out they don't stock anything and this is a dropship business, pretending to be a retailer and stockist.

If they can't be honest at the point of sale then it's anyone's guess how honest they would be if you had a product issue.

I feel like a dodged a bullet and got lucky, by asking a few questions about stock levels.

Very dishonest way to do business in my book.

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Almost bought the wrong one…

Needed a heater and ended up speaking with Steven who was absolutely amazing! Really helpful, honest and an absolute lifesaver! Great customer experience and service.

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, I realized we needed the delivery quickly as we were going on holiday at the delivery time. After speaking with them over over the phone after making the order they prioritized our delivery for next day for no extra cost, it was a large delivery too.

Very happy.

26 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your fantastic review. We're delighted we were able to prioritise your order and arrange next-day delivery before your holiday. We understand how important timing can be, especially with larger deliveries, and we're pleased the team could help. We really appreciate your business and hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Great Service

Chris was so helpful and answered my quires very quickly so I was able to make a decision straight away and place an order.

27 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your kind feedback. We're pleased Chris was able to answer your questions quickly and provide the information you needed to make an informed decision. We appreciate your order and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Great virtual customer support

Spoke with live agent on chat via website. While we couldn't find exactly what I was after, the support was fantastic and the agent provided links for me to contact and help. Will bear National heater shops in mind for future without a doubt. Thanks

27 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for taking the time to leave a review. Although we couldn't find the exact product you were looking for, we're delighted to hear that our live chat support was helpful and pointed you in the right direction. We truly appreciate your kind words and look forward to assisting you with any future requirements.

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Steven

I was looking for an air conditioning unit for my room and had been contacting and browsing several suppliers. One company even refused to answer my questions over the phone and simply asked me to email them instead.

It wasn’t until I visited the National Heater Shops website that I received proper customer support through their LiveChat service. Steven was exceptionally helpful and answered all of my questions promptly and clearly. His advice helped me decide on the most suitable unit for my room.

Excellent customer service and a very positive experience overall. Highly recommended!

27 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your excellent review. We're delighted to hear that Steven was able to provide the support and advice you needed to choose the right air conditioning unit. We pride ourselves on offering knowledgeable and responsive customer service, so your feedback means a great deal to us. We'll be sure to pass your comments on to Steven.

Valorada con 5 estrellas sobre 5

exceptionally helpful in executing a very time sensitive urgent order

Adam Jones from Climate Dry was exceptionally helpful in executing a very time sensitive urgent order and was in constant communication with logistics, purchasing and project team.

26 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your review. We're delighted to hear that Adam was able to assist with your urgent order and keep communication flowing throughout the process. We understand how important time-sensitive projects can be and are pleased we could help deliver a positive outcome.

Valorada con 5 estrellas sobre 5

Great company - Special Thanks To Adam Jones In Sales

Great company, dealing with Adam Jones in sales has been amazing, very fast to reply to questions and very knowledgeable on products and support. Highly recommend

20 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your fantastic feedback. We're delighted to hear that Adam provided fast, knowledgeable support and was able to answer your questions promptly. We really appreciate your recommendation and look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

I had a chat with Steven via the Chat…

I had a chat with Steven via the Chat window on National Heater Shops' website. He was really helpful, and gave great advice.

20 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your review. We're pleased to hear that Steven was able to provide helpful advice and support through our live chat service. We appreciate your feedback and hope to assist you again whenever you need us.

Valorada con 5 estrellas sobre 5

Great experience.

Great product.
Great customer service.
Great delivery time.
Thank you.

15 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your wonderful review. We're delighted to hear that you were happy with the product, customer service and delivery. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

A fantastic company to deal with

A fantastic company to deal with, an excellent website with all the information required. Telephone answered promptly and with the minimum of fuss. Adam in sales was exceptionally helpful in dealing with my order and ensured I had all the information I required and completed the order with the minimum of fuss.

12 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your kind review. We're delighted to hear that you found our website informative and that Adam was able to assist you throughout the ordering process. Providing helpful advice and making ordering as straightforward as possible is what we strive for, so it's great to know we delivered on that occasion.

Valorada con 5 estrellas sobre 5

Great service

Had an issue with a faulty part. I dealt with both Adam and Chris with regards to our warranty and a replacement part. Both were very helpful and the issue was resolved much faster and efficiently than i am used to. Wouldn't hesitate to contact them again next time we have some heating requirements.

8 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for taking the time to leave a review. We're pleased to hear that Adam and Chris were able to resolve the warranty issue quickly and efficiently. We understand how frustrating faulty parts can be, so we're delighted we could get everything sorted promptly. We look forward to helping with any future heating requirements.

Valorada con 4 estrellas sobre 5

Great customer service from Chris in…

Great customer service from Chris in sales.

8 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your review. We're delighted to hear that Chris provided excellent customer service. We really appreciate your feedback and look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Have used this great company for years

Have used this great company for years. They supply us with all of our heaters and service kits and any spare parts we require Chris is able to sort out and get to us asap. Would thoroughly recommend this company.

7 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your continued support over the years. We're delighted to hear that Chris has consistently been able to assist with your heaters, service kits and spare parts whenever required. Your recommendation means a great deal to us, and we look forward to supporting your business for many years to come.

Valorada con 5 estrellas sobre 5

Fantastic Service

The Sales Team at Trade Gear were fantastic in advising me on the best heating application to fit my requirements. They provided a speedy service and went above and beyond to assist me. I would highly recommend them. An extra thank you to Chris, who was super friendly and helpful. Thank you!

7 de mayo de 2026
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your fantastic review. We're delighted that our sales team was able to help you find the right heating solution and provide a speedy service throughout. Chris will be especially pleased to hear your kind comments. We truly appreciate your recommendation and look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Spoke to the Trade Gear about a heater for my garage

Spoke to the Trade Gear about a requirement I had for a heater for my garage. Spoke to a couple of helpful staff, the chap who advised me on the best heater was a chap called Chris, he went above and beyond to help ensure I ordered the most appropriate heater. Great fast service, thanks again!

30 de abril de 2026
Opinión espontánea

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