Natural Therapy Pages Opiniones 

200
TrustScore: 2.5 sobre 5

2,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Booking system is atrocious. Response time is atrocious. Gave up in the end, as it shouldn't be so hard to receive a response to a simple query.

Valorada con 5 estrellas sobre 5

It helped me narrow the field so I would only approach people who were likely to be the practitioner I was looking for.

Valorada con 2 estrellas sobre 5

I found very few referrals in 10 years. More clients came through word of mouth from clients. The cost for website every year never covered the clientele referral, so through the cost of living crisis... Ver más

Valorada con 1 estrellas sobre 5

I am a counsellor, and it is difficult to update details on this site and another thing is that no one really knows about this site so that clients can contact me. I will not be renewing when the cont... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Centro de bienestar

Información proporcionada por diversas fuentes externas

With 15,000+ Natural Health Professionals across 120 specialisations, Natural Therapy Pages is the #1 natural health and wellness site in Australia


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

200 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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2,4

Todas las opiniones

(200)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick response

Quick response, with an appointment the following day

22 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Great to hear you were able to make a booking through our site Karen, thanks for leaving a review :)

Valorada con 5 estrellas sobre 5

A delight…

It was very easy to navigate and to just get it done. Sandra was very prompt in her response. In all It was a pleasure to make an appointment this way.

21 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

It's great to hear Nicole that our practitioner Sandra was able to help you. Thank you for sharing your experience! :)

Valorada con 5 estrellas sobre 5

Great

She has been very helpful. Thank you

20 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Thank you for sharing your feedback, Gargi! :)

Valorada con 5 estrellas sobre 5

Great Osteopathy Clinic

The clinic rang me back and I was lucky there was an opening in the appointments and I took it. At the clinic Rati treated me. I have been to many Osteopathy treatments before. Her treatment was one of the best.

18 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Thanks so much for your feedback, Amir! We’re really glad that you've found a clinic on our site that helps you with the treatment :)

Valorada con 5 estrellas sobre 5

Beautiful person to have a healing from…

Beautiful person to have a healing from excellent communication beautiful healing skills very kind & caring helped me a lot I fully recommend her to anyone needing some healing

18 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Thank you for the fantastic review, Heather. We really appreciate it :)

Valorada con 3 estrellas sobre 5

Not sure what I am supposed to be…

Not sure what I am supposed to be rating. Who do you represent and why are you asking?

15 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

I'm sorry for the confusion, Sharon. We just want to get your feedback such as the services on our site - Natural Therapy pages. Thank you :)

Valorada con 5 estrellas sobre 5

Excellent Service

This business is very prompt at answering any emails sent to them. I received a reply almost as soon as they got it and after some initial misunderstanding about what I was looking for I was able to make an appointment to see them at their first available appointment time.

9 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Thank you for this wonderful feedback, Norman! :)

Valorada con 3 estrellas sobre 5

First time user

I ended up making my booking with Jude via her mobile no. as all the detail I provided in my Natural Therapy Page online enquiry was not actually forwarded to her. Apparently Jude received quite limited info compared to what I had to complete when submitting my online enquiry.

9 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Hi Linda, sorry to hear that! We'll be working on ways to improve the way people connect to practitioners on our platform to ensure something like this does not occur. We hope you'll give us a go again to find a qualified practitioner.

Valorada con 4 estrellas sobre 5

Made an appointment

6 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Thanks for letting us know, Jennifer. We're happy that you were able to find a practitioner on our site. :)

Valorada con 3 estrellas sobre 5

Stop smoking

When I have appointment I will let know of my success.

2 de abril de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Hi Marian, Thanks for letting us know. We'd love to hear your feedback in the future. Please give us details about your experience, either by calling us on 02 9169 4052 or sending us an email at support@ntpages.com.au. Thank you :)

Valorada con 1 estrellas sobre 5

The practitioner never responded to my…

The practitioner never responded to my enquiry

1 de abril de 2021
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Respuesta de Natural Therapy Pages

Hi there, sorry to hear that! We'll be working on ways to improve the way people connect to practitioners on our platform to ensure something like this does not occur. We hope you'll give us a go again to find a qualified practitioner.

Valorada con 5 estrellas sobre 5

Natural therapies is my choice always.

Natural therapies in Corrimal has been my preferred massage clinic for over a decade now. I have and will always recommend this highly professional clinic.

31 de marzo de 2021
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Respuesta de Natural Therapy Pages

Thank you, Jayne. That's great to know that you are satisfied with the service you received :)

Valorada con 5 estrellas sobre 5

Bruce has helped me out so much with my…

Bruce has helped me out so much with my neck and back I was suffering rather bad with discomfort, after a few visits I'm back feeling normal again! Bruce is very friendly and professional, highly recommend

24 de marzo de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Hi Sammy, we appreciate the feedback you've provided. It's nice to know that our practitioner Bruce was able to help you. :)

Valorada con 5 estrellas sobre 5

Great

Great. Easy. Found what I wanted

24 de marzo de 2021
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Respuesta de Natural Therapy Pages

Hi Lana, Thanks for sharing your feedback :)

Valorada con 5 estrellas sobre 5

Wonderful experience and follow up

Thank you Dee for your instant follow up and what a wonderful massage and healing I received you have a very special gift you share. I’m very thankful for and look forward to my next one. 🦋

23 de marzo de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Hi Lyn, good to hear that you had a wonderful experience!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, professional & thorough. Return visit booked.

19 de marzo de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Thank you so much for sharing your experience, Maureen :)

Valorada con 1 estrellas sobre 5

Do not recommend for practitioners

I would not recommend NTP for practitioners. It takes ages for updates to be implemented, there are lots of restrictions on what you can do yourself, and lots of functionality was not enable from the start of my subscription.
The only calls that I've had through NTP are spam sales calls from companies trying to poach my business from NTP with statements like "we know practitioners don't have any success with NTP" or "we have lots of customers who have complained about NTP"
Having read lots of reviews before signing up I was assured that the platform had had significant update investment as well as the support team. My account manager (sales rep) doesn't reply to any emails, and it takes sometimes more than 7 days to get a response from the support team.
In addition I was told by the sales rep that post cooling off period cancellation would be 50% refund of remaining subscription term, which is contrary to the contract but recorded from our call and they're saying that there is nothing in the call where the rep has said anything about the refund (I listened to the call recording they sent me, and it's in there)
Not to mention that when I searched one of my key terms for my location NTP appeared half way down on the 3rd google page - so your money is better invested in expert SEO/Adverting folks to promote just your business.

22 de febrero de 2021
Opinión espontánea
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Respuesta de Natural Therapy Pages

Thank you for leaving a review, we're really sorry to hear that you weren't happy with your experience. Normally our team is very responsive and happy to assist with making updates if you're unable to do them yourself - some of the more technical changes can't be made from the member portal and may be limited depending on the inclusions for each type of membership we offer.

We do also try to make our cancellation policy very clear and it can be found in writing on our website any time here: https://www.naturaltherapypages.com.au/terms
If there is anything else that our team can help with, please feel free to reach out to us again on support@ntpages.com.au or by calling 02 9169 4052

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