Service use to be awesome. Any issues were rectified very quickly. Now there is no chat and I have to email. I don’t get immediate responses and I am waiting which feels like forever for issues to... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
They have unethical business practices when it comes to their "subscription" model. I must have checked a "member" box during checkout, not knowing they were going to charge me annually. Then being op... Ver más
Tracking was so quick as well as accurate updates on my order. I ordered 5 things: Sour Cream Chive Pretzels, Cheddar Jalapeno Almonds, Buffalo Blue Cheese Snack Mix, Shortbread Cookies, and Snickerd... Ver más
La empresa ha respondido
Was always out of stock on items that were in my monthly subscription service. Made it difficult to unsubscribe when I eventually wanted to. Had rude costumer service when I tried to cancel comple... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We believe in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or your office.
Información de contacto
Estados Unidos
- naturebox.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A pleasant and enjoyable customer service
I enjoy this company and I have to say that their customer service is top notch. If there are issues with my order they would immediately find ways to remedy my needs.

Respuesta de NatureBox
Got and a gift and now I send as a gift!
I received a NatureBox as a gift and I was thrilled to see so many varieties and such an assortment of salty and savory snack items. Everything tasted so yummy! I wanted to share my experience so I began sending NatureBox as gifts to family and friends.

Respuesta de NatureBox
Need more vegan snacks!!
The snacks are great, the price is do-able, I just wish there were more vegan snacks

Respuesta de NatureBox
I have never been disappointed by the…
I have never been disappointed by the snacks and goodies from NatureBox. My last three orders have been for their Buffalo Blue Cheese Snack Mix, Spicy Alehouse Mix and Passion-Berry Chews with Hemp Extract. I love that all of the snacks are not only delicious but they are also environmentally sound, healthy and reliably sourced.

Respuesta de NatureBox
Naturebox is so delicious and kind
Naturebox is so delicious and kind. Sometimes I get emails from a company and it feels it is just auto generated. Not Naturebox. They really care about their products and their customers.

Respuesta de NatureBox
great snacks and customer service
great snacks and customer service
I keep coming back to try new things

Respuesta de NatureBox
Fast shipping, great items
I really appreciated how quickly I got the package. I ordered and it was in my kitchen two days later - so quick! I immediately tried the Peanut Butter Maca Cookies and the Cheddar Cheese Bites. Both were delicious - I really love the pb maca cookies. I also got the Matcha tea and I bet it's great for a matcha lover but I realized I just don't like the flavor. I also got the chocolate chip granola bars and they're perfect snacks for on the go. I've recommended it to friends outside my organization already. It's a great treat!

Respuesta de NatureBox
Nutritional and Tasty
I particularly love your individual portions of the Apple/blueberry/sunflower seed oatmeal. It’s a quick and easy nutritious breakfast. I enhance it with a small amount of margarine mixed in and some vanilla Ensure on top. I highly recommend it. And having automatic order once a month means I always have them at the ready.

Respuesta de NatureBox
Super healthy
I can’t stop eating these vanilla almond clusters..I had to order four more bags!

Respuesta de NatureBox
Great taste fast shipping
Snack shipped super fast and everything had an awesome taste. Will continue to use this company to purchase my desk snacks!

Respuesta de NatureBox
Their snacks are amazing!
Their snacks are amazing!
Every time I order from them, I’m always happy with my choices. They’re all delicious!

Respuesta de NatureBox
Happy Customer
great product and customer service
The delivery was good too
Everything I purchased has been very tasty andfresh

Respuesta de NatureBox
Easy, Easy, Easy!
I love the snacks, the website is so easy to use, and the delivery was timely and seamless.

Respuesta de NatureBox
It's super easy to order
It's super easy to order. The snacks are always great. I love it! They also get here SUPER QUICK!

Respuesta de NatureBox
Delicious
I finally tried NatureBox after hearing about it on basically every podcast for years. It definitely lives up to the hype, especially the aged cheddar lentil loops. I'm going to need a truckload of those.

Respuesta de NatureBox
Amazing Assortment, Helpful Labeling
NatureBox has an amazing assortment of snacks, and they are delivered quickly! I adore the plantain chips. As someone with a lot of food sensitivities and allergies, it's really helpful to sort by different categories like sugar content, gluten, and more. The labeling is exacting and provides the information easily both on the website and the packages that arrive.

Respuesta de NatureBox
I love Naturebox because I love food!
I love Naturebox because I love food and I love snacks. So what could be better than healthier snacks delivered right to me?!? I have been intertwined with Naturebox throughout the years (I used to receive a mystery box every month), and have enjoyed almost every snack I have received. Definitely recommend this company.

Respuesta de NatureBox
deceptive and unethical
Beware: deceptive sales practice and unethical company.
I bought a gift certificate for a niece over 2 years ago. Apparently, that process signed me up for monthly subscription (after a 14 day stealth free introduction).
I assumed it was something my wife had ordered and was sending it to her office. An odd silver lining to Covid... it made me ask her about it because she's working from home, not her office.
You'd hope a company would notice and be embarrassed if a "customer" spent 29 months paying for a service they didn't use. To make the scam worse, you're not actually buying a product with your monthly fee... you're buying "credits" which expire after 30 days.
When I contacted customer support they were unwilling to make the situation right in even the most trivial way possible. They thought it was appropriate that they profit from a customer who doesn't even know they are paying for their product.
It makes me assume their product is not very good if they have to take advantage of people like this.
Also discovered while trying to resolve this: There's no way through their website to REMOVE a credit card from their list of payment methods.
Also... when I logged in to their website I was able to see the list of all 29 charges with dates, etc. Then, WHILE speaking with a customer service person via chat, after they had said they "couldn't" do anything to help me, the option to view that history was suddenly disabled. The option was removed and I could no longer bring up that history to take a screen shot of it (and to see the details to understand how they kept charging what should have been an expired credit card).

Respuesta de NatureBox
Snacks are tasty and healthier than…
Snacks are tasty and healthier than most others on the market. Ordering is easy and fast delivery.

Respuesta de NatureBox
I loved NatureBox's dried mangos..
I loved NatureBox's dried mangos... no sugar added. And their Carmel and White Cheddar Popcorn is a great mix. Plus, I appreciated their shipping time.

Respuesta de NatureBox
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







