Naturesave Insurance Opiniones 35

Customer communication is perfect. I was able to go through all the details for a new policy quote with a real human on the phone - hurray! He (George) was very personable, efficient and helpful. The paperwork came through quickly each time I made an adjustment to the details I had given on our new property we’re moving to. We have had insurance with NatureSave for over 10 years and they are consistently decent, friendly and efficient to deal with.

It makes a huge difference to us that this company acknowledges and even seems to celebrate and reward the eco sustainable design aspects we have invested in such as PV energy and triple glazed windows.

The price was also fantastic compared to another mainstream company I asked. This was for buildings and contents insurance.

First of all being able to talk with a real person as soon as you called, instead of going through a gauntlet of computerised a voice asking what you want, made real difference in the experience. Abha was/is a star. Our query was complicated and she handled it with diligence and professionalism from the get go. We chose Naturesave because they give back to the environment. We would not hesitate to recommend Naturesave others and will do so, not the least because the people with whom you work are truly there to help you with your insurance needs. Top work!

James was great, dealt with a lot of queries over a lot of calls from my co-op, really investigated terminology rather than taking an easy out that would have cost us more. I don't like receiving calls so I appreciate that he agreed to email me and let me call him

Great service from James - a friendly and capable human being - not a chatbot designed to waste hours of your time before conceding that it can't deal with your issue, so either a) you're making it up or b) you need to talk to a person....

If, like me, you run a village hall on a voluntary basis - that's your free time that's the victim of cutting costs by overusing AI. Next time you're reviewing services, stick out for companies that help make your life easier, rather than companies that are making money out of making your life harder.

Midway in through the process of amending a village hall policy, the technology gods decided to disallow emails between James and myself - not in trash, spam or even accompanied by a "can't send" message.

I'm sure a chatbot would have told me that the problem was with my IT service provider - and wouldn't have budged from that position.

I used old tech aka "the telephone": with a direct line number that's right at the top of the web site, (not a call centre with a menu to click through, hidden away in some unexpected part of the website). I was able to talk to directly to James and we quickly identified a workable solution. Great service!

The policy itself is great too and good value for money Naturesave is an ethical company
Naturesave has its own Trust fund which offers grants to environmental projects.

I arranged contents cover via this company. George was extremely helpful and professional during the call and he got me cover at a good price.i have no hesitation in recommending this company.

Fantastic service. Great communication. Swift responses and great value products - love the fact that insuring with these guys makes a positive tangible difference to the world. Wish all insurance was like this.

I recently got house insurance from Naturesave. George Brinkley was extremely helpful and dealt with my enquiry in a thoroughly professional manner. He always responded very swiftly and efficiently to any questions I had. I recommend George and Naturesave without qualification.

This company are excellent - I spoke with George Brinkley who was really skillful and clear and principled and who got me excellent ethical cover that addressed my circumstances.

Can't recommend them too highly.

The Nature Save team are responsive, offer competitive prices and are lovely to work with.

Looking for insurance for a non-standard building (a wooden Chalet) as my current provider has jacked up my premium by 33% over the last two years. I spoke with George Brinkley who was personable and helpful and answered all my questions (however basic some of the were). Felt like a human being was on the end of the phone! I'm switching to Naturesave largely because of their personable service!

As a subscriber to Ethical Consumer I wanted to change the way I handle my finances and the decisions I make. So changing to an ethical insurance company was a no brainer. Exploring the market was easy and Naturesave offered the best quote to meet my needs. I could research their background and the insurer they recommended and took out the policy with no hassle. It was all done over the phone - so a personal service as well. I highly recommend talking to George Brinkley!

I decided to try & find a more ethical provider & so contacted Naturesave. George was very prompt and helped me work through a policy that suited my needs & pocket. This level of service is unparalled & I would highly recommend them. Not an AI chat bot in sight!

Have been with Naturesave since 2013, and happy to recommend there service for insuring my green roof business. Always personable and professional

Great communication with broker George Brinkley, and very pleased with insurance offer for house. Would highly recommend - and particularly appreciate having the option to use a more ethical brokerage.

Efficient, prompt service, competitive quotation, responsive to my requests. I dealt with George Brinkley throughout and was impressed with his clarity and professionalism.

Really helpful staff, great ethics and a good insurance for our charity!

Naturesave, and specifically George Brinkley, helps arrange home insurance on our new property.

George showed great knowledge and patience with my questions, would 100% recommend them based on my interaction with him alone.

James set me up with my insurance with zero fuss and maximum speed. I was expecting a load of tiresome bureaucracy but he made it all plain sailing. Plus great advice. Many thanks.

Dreadful service. Beware that this insurer is underwritten by AXA who will do everything they can to avoid paying out for a legitimate claim.

I had a serious back injury shortly before I was due to go on Holiday earlier this year. I made a claim with Nature Save who referred me to AXA. 6 months later and we’re still nowhere near a resolution because they demand medical records in formats the NHS won’t provide me with (my full medical record in PDF format, which can’t be scanned in or posted).

In other words, if you’re unfortunate enough to need to claim you’re unlikely to be successful if the NHS provides your primary care.

It’s a shame because I loved the idea of Nature Save. Unfortunately, in reality they have the distinction of being the single worst insurer I’ve used. Avoid.

Great service and super helpful in finding comprehensive insurance!