Naturya take great care with provenance and ethics. Raw Cacao Powder is my favourite product. Parcels always arrive in recycled packaging.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Naturya take great care with provenance and ethics. Raw Cacao Powder is my favourite product. Parcels always arrive in recycled packaging.
La empresa ha respondido
I was looking for a way to add collagen (and additional protein) to my diet in an effort to adopt a healthier lifestyle. I was delighted to find the Collagen support - Vanilla packs in Tesco and the... Ver más
La empresa ha respondido
Having found a ‘foreign body’ in packet I returned item to them paying for postage as two labels emailed from them didn’t work. I felt response from Customer Service was curt and the offer of 20% disc... Ver más
La empresa ha respondido
My order was delivered promptly and was very well packed. The organic Goji berries are delicious and are great value for money. A smooth trouble-free transaction!
La empresa ha respondido
Here at Naturya, we create delicious, high-quality superfoods designed to help nourish your body. We source nature’s most powerful and nutrient-dense ingredients, like our deep purple açaí from the depths of the Amazon rainforest, from around the world and design scientifically backed products to support your health & wellbeing. As the home of superfoods, we put these powerful, nutrient-dense foods at the heart of everything we do. Our range includes only the highest quality plant-based superfoods, sourced from the goodness of nature, not the processes of a food laboratory, to preserve their nutrient profile and support your daily health. All our superfoods are easy to consume and form part of a wider, virtuous circle that values simplicity as a pathway to health and longevity. Our journey along untravelled roads in search of the healthiest foods on the planet has been inspiring and meaningful, a project of passion and integrity. We never compromise on the quality of the food we bring to the table, on our care and respect for the earth, the environment and all living beings. These are a core set of values that still drive the beating heart of Naturya today. We recognise the power of nature and the role it plays in not only our physical health but our mental health as well. Thus, we aim to always use business as a force of good, to play a pivotal role in conserving the beauty of nature and supporting the wellbeing of all living beings. As an organisation, we acknowledge the contribution of our fantastic team of passionate innovators, researchers and technologists in creating products that encourage a shift towards a more sustainable & healthier diet. We invite you to join us into this wonderful adventure and world of superfoods.
Bath, Reino Unido
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered multiple bags of cacao online and when the parcel arrived one bag had split, there was cacao all over the inside of the parcel.
I emailed the company with photos and received excellent customer service from Rose, to the point that when I forgot to get back to her query regarding whether I would prefer a refund or replacement product Rose followed up to check in for my preference. I was refunded without delay. Much appreciated.

Respuesta de Naturya
Nothing but good products from this brand, I have been purchasing products since 2024, specifically their Matcha latte and Cacao powder. Every di gke time, brilliant products and great offers. Love this brand.

Respuesta de Naturya
I normally buy their Cacao powder from my local supermarket and have been happy with that product. Recently, they sent me a mailshot offering their Brainbox am elevate at half price so went for it. Bought three packets of it to avoid the carriage cost. They arrived yesterday, September 19th 2025. The BBE date on the packets were Oct 2025. I won't be buying goods online again from this company, even though they've sent me another discount code to use.

Respuesta de Naturya
I had a bad experience with their product 'Gut Feel' flax seed blend, Mixed Berry. I popped into the smoothie and let the powder do its thing. But after 10-15 minutes, I noticed some intense itching on my hands and ankles, it was actually very painful,and I was scratching the skin off that I called my GP. So I stopped using it and the itching stopped too. Unsure which ingredient in the powder it was but I won't buy it again.

Respuesta de Naturya
I've been using the Naturya Gut Feel Flaxseed Blend from Holland & Barrett for 14 months now (since March 2024), and it’s been a total game-changer for my gut health. What amazed me most is that I noticed a real difference in just 3 days—my bloating reduced dramatically, and I felt lighter and more energized almost immediately. After trying so many things with little to no results, this was the first product that genuinely worked for me.
What’s even better is the energy boost it’s given me—enough to do 10k+ steps a day without feeling drained. On top of that, my sleep has improved noticeably. I wake up feeling well-rested and refreshed, which has been a game-changer.
The ingredients are incredibly clean and natural: just milled flaxseeds, calcium from seaweed, and Bacillus coagulans (a probiotic). There's no added sugar or preservatives, unlike some of the overly hyped TikTok products like Free Soul Mango Greens. This blend is simple, effective, and gentle on the body.
I've been using the unflavoured version, and it truly has no noticeable taste, which makes it super easy to mix into smoothies, porridge, or even just water—it blends well and doesn’t affect the taste of anything.
It’s also affordable, especially for the quality you’re getting: a 240g bag is only £5, and it's filled generously.
As for ordering directly from their website, I was really impressed by the speedy delivery. I placed my order on a Saturday, it was dispatched first thing Monday morning, and I received it on Tuesday—super efficient!
Overall, I highly recommend this product if you’re struggling with bloating or sluggish digestion. It’s made a real difference for me, and I’ll definitely be repurchasing.

Respuesta de Naturya
I ordered over £25 worth of Naturya products almost a month ago. I received a notification of deliery, however I did not receieve the items. I've now emailed three times and receieved no response or follow up regarding this, nor any refund.

Respuesta de Naturya
I actually love the taste of texture of their supergreens shake. People moaning about the oats could blend it, it’s not that difficult. My only qualm is that the bags are very little for a product that is supposed to be consumed daily. Between weekly ordering and delivery fees because the pouches are so small I don’t think this product is going to be something I can continue with

Respuesta de Naturya
I would give this company 0 star if i could ive orderd somthing yes its not been months but 28 pound worth paxkage and its so hustle to sort it i know its not there fault its the courier but this not my problem to sorted ive complained the firstday and its still there they say its there sorry
Placed an order on the 17th January, first they sent the wrong item. Supposedly its replacement that I had request was damaged on route. However I can't say for sure It was posted as I wasn't sent the tracking information. I reached out again and the correct item was sent and I received my order on 4th of Feb. Never again will I make a purchase of any product from this brand! 2 emails and a phone call to a the is too much for me to ever consider giving this business a penny again which is a shame, but I had to work to hard and pay for the misfortune.
Placed my first order a few days ago and received my order today. My order was processed quickly and was able to be tracked via DPD. I'm very pleased with my items and will be ordering more soon :)
Received order with half of items incorrect. Two emails and a phone message all ignored. How ridiculous. Stuff is vastly overpriced anyway for what you get - don't know what I was thinking. I won't be placing any more orders.
If you care about ethics, avoid this company. See what their employees think on glassdoor.com.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.