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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Naturya take great care with provenance and ethics. Raw Cacao Powder is my favourite product. Parcels always arrive in recycled packaging.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for a way to add collagen (and additional protein) to my diet in an effort to adopt a healthier lifestyle. I was delighted to find the Collagen support - Vanilla packs in Tesco and the... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Having found a ‘foreign body’ in packet I returned item to them paying for postage as two labels emailed from them didn’t work. I felt response from Customer Service was curt and the offer of 20% disc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My order was delivered promptly and was very well packed. The organic Goji berries are delicious and are great value for money. A smooth trouble-free transaction!

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. Tienda de comida sana
  3. Tienda de vitaminas y suplementos

Escrito por la empresa

Here at Naturya, we create delicious, high-quality superfoods designed to help nourish your body. We source nature’s most powerful and nutrient-dense ingredients, like our deep purple açaí from the depths of the Amazon rainforest, from around the world and design scientifically backed products to support your health & wellbeing. As the home of superfoods, we put these powerful, nutrient-dense foods at the heart of everything we do. Our range includes only the highest quality plant-based superfoods, sourced from the goodness of nature, not the processes of a food laboratory, to preserve their nutrient profile and support your daily health. All our superfoods are easy to consume and form part of a wider, virtuous circle that values simplicity as a pathway to health and longevity. Our journey along untravelled roads in search of the healthiest foods on the planet has been inspiring and meaningful, a project of passion and integrity. We never compromise on the quality of the food we bring to the table, on our care and respect for the earth, the environment and all living beings. These are a core set of values that still drive the beating heart of Naturya today. We recognise the power of nature and the role it plays in not only our physical health but our mental health as well. Thus, we aim to always use business as a force of good, to play a pivotal role in conserving the beauty of nature and supporting the wellbeing of all living beings. As an organisation, we acknowledge the contribution of our fantastic team of passionate innovators, researchers and technologists in creating products that encourage a shift towards a more sustainable & healthier diet. We invite you to join us into this wonderful adventure and world of superfoods.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(37)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

excellent customer service

I ordered multiple bags of cacao online and when the parcel arrived one bag had split, there was cacao all over the inside of the parcel.
I emailed the company with photos and received excellent customer service from Rose, to the point that when I forgot to get back to her query regarding whether I would prefer a refund or replacement product Rose followed up to check in for my preference. I was refunded without delay. Much appreciated.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Naturya

Thanks so much for your lovely review on our customer service. We are so happy Rose could help resolve this for you!

Valorada con 5 estrellas sobre 5

Nothing but good products from this…

Nothing but good products from this brand, I have been purchasing products since 2024, specifically their Matcha latte and Cacao powder. Every di gke time, brilliant products and great offers. Love this brand.

27 de octubre de 2025
Opinión espontánea
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Respuesta de Naturya

Hi Yasmine, thank you so much for leaving us a positive review and for being such a loyal Naturyalist! We think you are amazing! Best, the Naturya Team

Valorada con 1 estrellas sobre 5

Old stock sent?

I normally buy their Cacao powder from my local supermarket and have been happy with that product. Recently, they sent me a mailshot offering their Brainbox am elevate at half price so went for it. Bought three packets of it to avoid the carriage cost. They arrived yesterday, September 19th 2025. The BBE date on the packets were Oct 2025. I won't be buying goods online again from this company, even though they've sent me another discount code to use.

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Naturya

Hi Vics, thank you for leaving us a review. I am sorry you were not aware of the short dated stock but it was mentioned both in the promotional email and on the webpage that the stock is short dated at BBE Oct 2025 hence the promotional price. As this is a Best Before Date this means the product is optimal before this date but can still be consumed after this date especially if the pouches are kept sealed until you are ready to consume. If you have any further questions surrounding BBE dates please contact us directly.

Valorada con 1 estrellas sobre 5

I had a bad experience with their…

I had a bad experience with their product 'Gut Feel' flax seed blend, Mixed Berry. I popped into the smoothie and let the powder do its thing. But after 10-15 minutes, I noticed some intense itching on my hands and ankles, it was actually very painful,and I was scratching the skin off that I called my GP. So I stopped using it and the itching stopped too. Unsure which ingredient in the powder it was but I won't buy it again.

31 de agosto de 2025
Opinión espontánea
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Respuesta de Naturya

Hi There, we are sorry to hear that you feel our Gut Feel Flaxseed blend has contributed to a medical issue. All ingredients and nutritional information relating to our products is displayed on our packaging so you can make informed decisions. We have not received any direct communication from you regarding this issue but we want to reassure you that at Naturya we operate an accredited Food Safety Management System, part of which is an extensive testing programme where batches of product we receive undergo positive release testing on a risk-assessed basis. Batches are tested at an independent UKAS-accredited laboratory, whereby we confirm that all microbiological, heavy metal and pesticide residue data and other analyses as appropriate for the product are fully compliant with legal Food Safety requirements and with our own product specifications for safety and quality. On the back of our packaging you are able to review all allergens highlighted in bold. We are not qualified to issue advice on the suitability of our products for specific medical problems but if you are able to contact us directly using the form on our website we can better investigate your individual experience, as you made a smoothie with the product and other unknown ingredients, ultimately it is hard to identify our product as the sole reason for your reaction without knowing what else went into your smoothie. All the best, Rose @Naturya

Valorada con 5 estrellas sobre 5

Bloating Gone in 3 Days – Energy, Better Sleep & Long-Term Results

I've been using the Naturya Gut Feel Flaxseed Blend from Holland & Barrett for 14 months now (since March 2024), and it’s been a total game-changer for my gut health. What amazed me most is that I noticed a real difference in just 3 days—my bloating reduced dramatically, and I felt lighter and more energized almost immediately. After trying so many things with little to no results, this was the first product that genuinely worked for me.

What’s even better is the energy boost it’s given me—enough to do 10k+ steps a day without feeling drained. On top of that, my sleep has improved noticeably. I wake up feeling well-rested and refreshed, which has been a game-changer.

The ingredients are incredibly clean and natural: just milled flaxseeds, calcium from seaweed, and Bacillus coagulans (a probiotic). There's no added sugar or preservatives, unlike some of the overly hyped TikTok products like Free Soul Mango Greens. This blend is simple, effective, and gentle on the body.

I've been using the unflavoured version, and it truly has no noticeable taste, which makes it super easy to mix into smoothies, porridge, or even just water—it blends well and doesn’t affect the taste of anything.

It’s also affordable, especially for the quality you’re getting: a 240g bag is only £5, and it's filled generously.

As for ordering directly from their website, I was really impressed by the speedy delivery. I placed my order on a Saturday, it was dispatched first thing Monday morning, and I received it on Tuesday—super efficient!

Overall, I highly recommend this product if you’re struggling with bloating or sluggish digestion. It’s made a real difference for me, and I’ll definitely be repurchasing.

8 de abril de 2025
Opinión espontánea
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Respuesta de Naturya

Hi there, thank you so much for your wonderfully detailed review. We are so glad that you enjoy our product and that it works so well for you. We don't need to tell you how proud we are of our all natural, high quality superfood products but hearing it from you makes it all worth it! Best wishes, Rose - Customer Service Advisor

Valorada con 1 estrellas sobre 5

Missing delivery, no communication

I ordered over £25 worth of Naturya products almost a month ago. I received a notification of deliery, however I did not receieve the items. I've now emailed three times and receieved no response or follow up regarding this, nor any refund.

24 de marzo de 2025
Opinión espontánea
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Respuesta de Naturya

Hi Fred, I am very sorry that you did not receive your products and received no response from the team. Can you please reach out to us using the contact form on our website: https://naturya.com/pages/contact

And I will personally look into this for you - Rose

Valorada con 3 estrellas sobre 5

Good but not enough product

I actually love the taste of texture of their supergreens shake. People moaning about the oats could blend it, it’s not that difficult. My only qualm is that the bags are very little for a product that is supposed to be consumed daily. Between weekly ordering and delivery fees because the pouches are so small I don’t think this product is going to be something I can continue with

12 de enero de 2025
Opinión espontánea
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Respuesta de Naturya

Hi Frankie, thank you so much for your review! I understand that not having enough of your favourite product especially when the costs of delivery come into play can be frustrating. On Amazon you can purchase our Supershake Fruity greens in a 440g pouch. If you are near a high street with a Holland & Barrett they also stock this product which may save you money on delivery depending on your location. I hope this information is helpful to you, if you ever require any more assistance please use the contact us form on our website. All the best - Rose, Customer Services @ Naturya

Valorada con 1 estrellas sobre 5

I would give this company 0 star if i…

I would give this company 0 star if i could ive orderd somthing yes its not been months but 28 pound worth paxkage and its so hustle to sort it i know its not there fault its the courier but this not my problem to sorted ive complained the firstday and its still there they say its there sorry

14 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful Experience

Placed an order on the 17th January, first they sent the wrong item. Supposedly its replacement that I had request was damaged on route. However I can't say for sure It was posted as I wasn't sent the tracking information. I reached out again and the correct item was sent and I received my order on 4th of Feb. Never again will I make a purchase of any product from this brand! 2 emails and a phone call to a the is too much for me to ever consider giving this business a penny again which is a shame, but I had to work to hard and pay for the misfortune.

8 de febrero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Half of items incorrect

Received order with half of items incorrect. Two emails and a phone message all ignored. How ridiculous. Stuff is vastly overpriced anyway for what you get - don't know what I was thinking. I won't be placing any more orders.

10 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unethical

If you care about ethics, avoid this company. See what their employees think on glassdoor.com.

26 de octubre de 2020
Opinión espontánea

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