Pip was fantastic with her advice when fitting my daughter’s new body protector. Very considerate and thorough - a great experience! Thank you :)
La empresa ha respondido
Localización
Cambiar localizaciónUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A good selection of clothing and boots and plenty of equestrian every day items also good selection of horse feeds , everything really on stop shopping Staff always helpful and pleasant. Stores a... Ver más
La empresa ha respondido
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... Ver más
La empresa ha respondido
Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda ecuestre
- Tienda de ropa
- Servicio de montar a caballo
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de animales
Sobre Naylors - Cannock
Escrito por la empresa
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareInformación de contacto
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, Reino Unido
- 01543 479540
4,9
Excelente
878 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Hi I’m so glad found this place…
Hi I’m so glad found this place everything is 10/10 prices and service
17 de octubre de 2025
Respuesta de Naylors - Cannock
Thank you for taking the time to leave your review. We're happy to hear that you have enjoyed your recent experience with us. We do hope to be of service again soon.
Came into Naylors to have my daughter…
Came into Naylors to have my daughter fitted for a riding hat. Amelia did the fitting and was great with my daughter and recommended the best hat for her. She also helped us get some new riding boots that suited her better than her old ones. Thank you for the help :D
9 de agosto de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for taking the time to leave us a five star review.
We are happy to hear that Amelia was able to both fit a new riding hat and assist in finding a suitable pair of riding boots for your daughter. We do work hard to provide excellent service and share our knowledge with our customers.
We hope to see you in store again soon.
Went in for a body protector
Went in for a body protector, Sue came over straight away and fitted me in ten minutes, she also advised me on how the item should fit and further tips and tricks. Very good service and im glad I have a shop like this to go to for experience and variety. I will be returning to store without doubt.
2 de agosto de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for taking the time to leave a review about your recent visit to our Cannock store. We are glad to hear that Sue was able to assist you in fitting a body protector and we looked forward to seeing you in store again soon.
Always get a warm welcome and the staff…
Always get a warm welcome and the staff are helpful and friendly. Nice to have a local country shop. Served by Sue who was lovely and friendly. Very helpful.
1 de agosto de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for taking the time to leave your review. It is great to hear that you enjoyed your visit to our Cannock store and that Sue was able assist you with your purchase. We do hope to see you in store again soon.
Sue helped me find the perfect fitting…
Sue helped me find the perfect fitting riding boots! Thank you for putting up with us trying on lots of different boots!!
5 * service
14 de julio de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
We appreciate you taking the time to leave your review about your recent visit to our Cannock store. It is great to hear that Sue was able to assist you in finding a pair of suitable riding boots. We do hope to see you in store again soon.
Helpful and knowledgeable staff and…
Helpful and knowledgeable staff and good range of products
21 de junio de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for taking the time to leave a review of your visit to our Cannock store recently. We are super pleased to hear that you are pleased with the range of products available and that our staff have provided a positive experience with their knowledge and assisting you when required.
We do hope to see you in store again in the future.
Respuesta de Naylors - Cannock
We're glad you found our staff helpful. We appreciate your feedback and look forward to your return!
Came to buy riding boots and was served…
Came to buy riding boots and was served by Kelly who was really helpful advising of suitable styles and makes that would fit me well , a good stock of boots it my size to try on and all staff were really helpful and friendly.
7 de junio de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Really happy to hear that Kelly has been able to provide valuable advice to assist you in finding boots that would be suitable for you. We appreciate the feedback on the stock at our Cannock store and that the whole team at Cannock have made your visit a welcoming one. We do hope that we can be of assistance in the future.
Brilliant Customer Service
I visit naylors often and everytime I go in it is a lovely experience, the staff are so happy to help. Special thanks for Sue and her help today what a wonderful experience!
27 de mayo de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
We appreciate you taking the time to leave your review about your recent visit to our Cannock store. It's great to hear that you have a lovely experience when you visit the store and that Sue was able to help and assist with your purchase.
We do hope we can continue to provide an excellent experience and see you in store again soon.
Kellys advise re laminitis.
Kelly advised me regarding preventing my event horse of 20yrs from developing laminitis. She was extremely empathetic and I felt listened to and that she understood how distressing the situation was. I bought a Greenguage halter and mask.
23 de mayo de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
We are pleased to hear of your recent experience within our Cannock Store. We take pride in providing a high level of Customer Care at all times, our staff have a wealth of knowledge which Kelly has shown by listening to your horse's needs and providing you with the advice and support that was required enabling you to purchase the Greenguard Headcollar and Muzzle to assist your horse to prevent a bout of laminitis.
We do hope that we can be of assistance again in the future.
Respuesta de Naylors - Cannock
Thank you for taking the time to leave a review of your recent visit Cannock store. Within our stand alone stores we currently offer the loyalty stamp scheme and are happy that you have made use of this whilst in store.
We look forward to seeing you again in store.
fabulous service from Amanda and…
fabulous service from Amanda and Amelia, unfortunately no hat sizes in stock but the staff were extremely helpful!
18 de mayo de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for taking the time to leave a review about your experience at our Cannock store with Amanda and Amelia. It is great to hear that you found the service to helpful and we look forward to seeing you in store in the future.
Perfectly helpful
Been on a quest to source body protection and visited a couple of other large equestrian stores without success or feeling that the process was a good experience.
Louise got the balance between letting us browse and providing really good advice just right, even though we are very inexperienced senior citizens.
10 de mayo de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
We're happy to hear that you felt supported during your search for body protection. We aim to provide a helpful and balanced experience for all customers, regardless of experience level. Thank you for your positive feedback.
Riding hat fitting
Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with different sizes in stock and was able to buy there and then. Professional, friendly advice given by Louise. Blue light discount a bonus.
13 de mayo de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
We are happy to hear you were able to successfully purchase a new riding hat with the help and friendly advice from Louise. Thank you for taking the time to leave a review. We hope we can be of help again soon and look forward to your next visit.
Being an Electrician i went in for some…
Being an Electrician i went in for some advice about some horse electric fencing for some stallions we have.
I was lucky to be looked after by kelly, honestly probably one of the most knowledgeable person when it comes to electrical fences, energizers, i have ever come across. She was so helpful, and guided me step by step as to what i would need. Absolutely brilliant customer service, big thank you to kelly.
8 de abril de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
We're thrilled to hear about your positive experience with Kelly. It's wonderful to know that she was able to provide you with the expert advice and guidance you needed for your electric fencing. We strive to offer our customers the best possible service, and we're delighted that Kelly's knowledge and helpfulness made a difference for you.
Amazing service
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing daughter. Nothing was too much trouble and she helped us get well fitting, quality boots at a competitive price.
5 de mayo de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for leaving a review regarding your experience at our Cannock store and Holly, we are pleased to hear of your positive experience and the care that was provided by Holly in assisting you with the purchase of your new riding boots. We hope to see you again in the future.
Had my new riding hat fitted by Amelia…
Had my new riding hat fitted by Amelia who gave excellent advice and remained calm and professional despite my high maintenance toddler and border collie pup being determined to help! Genuine and unpretentious service, I highly recommend 😊
3 de mayo de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for leaving a review on your visit to Cannock, really pleased to hear that Amelia has provided excellent service in fitting a new riding hat for you, with the assistance of your toddler and puppy. We do hope to see you all again in store.
I was looking for a pair of boots which…
I was looking for a pair of boots which I could not see out. Staff member very kindly, looked on the system and found they had some on a recent delivery, so went to the back to have a look for my size which they had.
All staff were very friendly, and the store was tidy
28 de abril de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
Thank you for taking the time to leave a review about your recent visit to our Cannock store. It is great to hear that staff were able to assist you in finding a suitable pair of boots.
We do hope to see you in store again soon.
Fab experience with Amelia
Fab experience with Amelia at Naylors Cannock. She was very patient with me and I came away with lots of treats! Thanks so much, we will be back soon!
26 de abril de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
It is great to hear that Amelia was able to assist you in store with your purchases. We appreciate you taking the time to leave your review and look forward to seeing you in store in the future.
We popped into Naylors a few days ago
We popped into Naylors a few days ago, Amelia was really helpful and helped us find what we needed :) thankyou Amelia!
23 de abril de 2025
Opinión espontánea
Respuesta de Naylors - Cannock
We appreciate you taking the time to leave us a review about your experience at our Cannock store. It is great to hear that Amelia was helpful in finding what you needed, and we hope that we can be of assistance again soon.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.