My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Ver más
La empresa ha respondido
Lousy weather where retail therapy was called for. Went looking for gilet and fly mask and as afterthought asked about riding hats as previously been unable to find something that fitted. Nic was gr... Ver más
La empresa ha respondido
Visited the store twice, 1st time Sian was really helpful. Fitting helmets on my daughter, trying different sizes and brands. On the second visit we brought back a helmet we bought online Sian refunde... Ver más
Información sobre la empresa
- Tienda ecuestre
- también en la categoría
- Servicio de montar a caballo
- Tienda de animales
- Tienda de ropa
- Tienda de ropa y equipos para actividades al aire libre
Sobre Naylors - Rochdale
Escrito por la empresa
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareInformación de contacto
Bridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Reino Unido
- 01706 631909
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Mechanical horse session
We booked on the mechanical horse for two girls who love riding and this really helped them. Tash was great, she helped set the girls off and helped the little one whose legs weren't long enough for the sensors. She gave great advice about how to correct the seating position and figured out the reason it was slightly off. The girls loved her her and she was so knowledgeable. I have no doubt that we will return. Keep up the great work, Tash!
Came to naylors in Rochdale today
Came to naylors in Rochdale today, my main purchase was riding boots, tash went above and beyond, until we found the right footwear, tash is a 5 star employee, thank you tash for your help today
Outstanding customer service
Went in near to end of day trading to look for body protector, Sophie S served me and her attention to detail was excellent. Sophie called another colleague to check on the fit, their manner and service was truly outstanding!
Sophie s was fantastic in helping me…
Sophie s was fantastic in helping me fit a pair of new boots today, would Recommend going naylors for new boots, good make boots at a good price
Everyone was so friendly upon our…
Everyone was so friendly upon our arrival to Naylors in Rochdale, I had booked my daughter in on the simulator to gain confidence and try cantering, Hannah was great and had Lily doing canter comfortably and with no stirrups also, super experience for my little one, she enjoyed it that much she wanted to book again!!
Everything in the store was easy to see and set out great!
Es posible que utilice la IA para responderVer más
I have been a regular customer to…
I have been a regular customer to naylors for many years even when it was a little shop.
The staff have always been knowledgable, friendly and always happy to help in anyway, they are an amazing team!
Unfortunately in recent months it has had massive stock issues, I’ve now had to be unloyal and shop elsewhere as they have stock issues. I can’t buy things that I need to provide for my horse on the daily and clothing range doesn’t seem any different than 3 years ago (which I’ve already had). Seems to be slipping slowly what used to be my number one go to.

Respuesta de Naylors - Rochdale
Massive thank you to Hannah and Sian
Massive thank you to Hannah and Sian. Super helpful staff. Great fitting service. Came away very happy. Well done Naylors Rochdale team great service as always
Anne was extremely helpful fitting…
Anne was extremely helpful fitting boots and two riding hats. Super service and lovely store.
Amazing customer service
Amazing customer service. Anne was extremely friendly and always happy to help
I’ve just been in and used the…
I’ve just been in and used the mechanical horse Ann was great thank you
Thank you Sam for helping us today.
Amazing staff
Wow what a great customer service experience we had today getting my daughters body protector.
We were served by Sophie S and she was so helpful and patient, my mum said what a nice girl she is and how she was going to ring up and let them know how good she was.
We will definitely be revisiting
Sophie really took her time to make…
Sophie really took her time to make sure that the fitting of both the riding helmet and the body protector was absolutely spot on. I could tell that she was looking out for the best interest of my daughter and I totally trusted her.
I was assisted today by Anne
I was assisted today by Anne, she spotted me like a lost puppy, as I was shopping for a gift for my girlfriend she saved me so much time and gave me a variety of all the options, I’d run out of nice things to say about Anne if I started a list she made me feel very at ease from how I felt when I walked in (lost and overwhelmed) Anne is a pleasure to the store in my opinion thanks Anne! George
Brilliant hat fitting thanks.
Very helpful and patient :)
We were served by Danielle M who was extremely helpful and patient with us whilst trying to fit hats & body protectors today!
Extremely knowledgeable when fitting body protectors
Sophie S fitted my 12yo with a body protector, she was super helpful and very knowledgeable about the product.
Another successful visit
Another successful visit. Staff always so friendly, knowledgeable and helpful and always happy to help me find what I need.
Unused simulator with staff standing…
Unused simulator with staff standing around with clearly nothing to do not willing to allow ride on simulator because it had not been booked online.

Respuesta de Naylors - Rochdale
Anne was lovely and helped me find a…
Anne was lovely and helped me find a new pair of riding boots 😊
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







