Nazz Collection Opiniones 

445
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The dress is beautiful but one of the beaded straps was broken with only one bead on it. I returned without any issues & ordered another which arrived quickly & not faulty. It was exactly as seen... Ver más

Valorada con 5 estrellas sobre 5

I ordered the Senseless Luxe Rose Gold High Neck Beaded Shoulder Sequin Embellished Hourglass Illusion Maxi Dress my engagement party has been brought forward and panic set in I’ve never heard of this... Ver más

Valorada con 1 estrellas sobre 5

Bought a dress to wear at my children Holy Communion, Royal Mail delivered it to the wrong address and advised to contact the company as they would need to raise it with them. Multiple emails sent and... Ver más

Valorada con 5 estrellas sobre 5

Onlangs ben ik langs geweest bij Naaz Luxury Collection voor een pasafspraak voor mijn finale jurk voor Miss Universe Zuid-Holland. De collectie was werkelijk prachtig – zoveel elegante en unieke... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres

Información proporcionada por diversas fuentes externas

New Homepage Welcome to Nazz Collection! We believe Great fashion needn’t cost the earth, and should be individual, accessible and most of all affordable


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

445 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,0

Todas las opiniones

(445)

25 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Return is to difficult

The Dresses are beautiful but it‘s very difficult to return things because there is no return label and you have to pay the shipping what is realy expensive from Germany.
If I had know that it is that hard to return things, i wouldn‘t have orderd something.

30 de julio de 2022
Logotipo de Nazz Collection

Respuesta de Nazz Collection

Dear customer,

Thank you for your kind words.

As noted on our returns and exchanges we currently don't offer return labels or refund for postage. We also state that we are happy to swap any items that don't reach your expectations.

For more information please read our returns and exchanges page: https://www.nazzcollection.com/pages/returns-exchanges

Valorada con 3 estrellas sobre 5

Fast delivery

Fast delivery, other than that I am sorry for not having anything else positive to say. The customer service is crap, even though I've left numerous messages no one responds, no one answers the phone or even reply to any messages no communication whatsoever, I've never experience this before, I've sent a returns and I need money but nobody cares, been trying to contact them for days.. sad 🤔

21 de julio de 2022
Logotipo de Nazz Collection

Respuesta de Nazz Collection

Dear customer,

Thank you for your kind words, we like our customers to receive their items in a timely fashion.

In regards to customer service you can email us for with a guaranteed response during the hours of 11.30am to 2.30pm Monday to Friday. You can also dm us on Instagram @nazzcollectionclothing any time for a response within the next few hours including weekends.

Hope this helps!

Valorada con 1 estrellas sobre 5

Scammers

Scammers. They didn't even bother to send the dress we ordered. It has been 4 months already and they do not reply.
Never order from this website.

15 de julio de 2022
Opinión espontánea
Logotipo de Nazz Collection

Respuesta de Nazz Collection

Dear customer,

The only time our orders are withheld is when an item is marked as fraud due to incorrect phone numbers, addresses or debit/credit card numbers that do not match the order.

If you would like to discuss this further you could contact our customer services team via email at info@nazzcollection.co.uk

Valorada con 5 estrellas sobre 5

I would give 10 stars if I could

I would give 10 stars if I could! Fast shipping (comparable to Express shipping).
The dress came exactly as shown! Great quality and a show stopper! Awesome online customer service (chat), was able to confirm that the dress was stretch. I will buy from this place again for sure!!!

3 de julio de 2022
Valorada con 5 estrellas sobre 5

Quality of the dress is amazing and it…

Quality of the dress is amazing and it looks great if not better in real life. Only thing i would say is the beige net isn’t easy to notice on the models so to show it more through darker toned models as it can be misleading.

2 de julio de 2022
Valorada con 5 estrellas sobre 5

I ordered this dress for my daughters prom

I ordered this dress for my daughters prom. It is beautiful! Fits perfectly! Figure hugging but stretchy at the same time. She loves it! I paid extra for a fast delivery. I ordered it on the Friday and it arrived Monday morning. It is the first time that I have used this site. I will 100% be using it again. The quality is amazing and the price was very reasonable. Looks a lot more expensive!
😊

1 de julio de 2022
Valorada con 5 estrellas sobre 5

Nazz collection clothes are nothing but…

Nazz collection clothes are nothing but quality I ordered a dress for next day delivery in which it arrived first thing in the morning I was grateful for discount being offered on this site..the dress fit perfectly and quality was 10/10

16 de junio de 2022
Valorada con 1 estrellas sobre 5

I ordered a dress on may 4,2022 paid…

I ordered a dress on may 4,2022 paid express shipping and its may12,2022 and still haven’t received the dress.

12 de mayo de 2022
Logotipo de Nazz Collection

Respuesta de Nazz Collection

Hi,

Thank you for getting in touch about our worldwide-express-4-day-international-service.

Items can get delayed when shipped international for many reasons, this can include incorrect shipping address, being held at customs or a delay from the delivery services.

Our most common issue from customers ordering internationally is orders being held at customs and duty - so it is important for customers to keep an eye on the tracking and once in destination country to get in contact with customs and pay the release fee.

Hope this helps!

Valorada con 5 estrellas sobre 5

To be honest I was a bit sceptical…

To be honest I was a bit sceptical after I placed an order with Nazz Collection as there was loads of negative reviews, I can only be honest and review my own experience.

This company was very sufficient, friendly and offered a great service to myself.

I placed a wrong size dress and emailed the team and within hours I got a response to confirm that they have changed the requested size with no issue at all. I thought this was very nice as other companies you can not adjust your order once you get confirmation of shipment but Nazz did.

Unfortunately the dress was beautiful but however it didn’t suit me.

I returned the the item and received a refund in less than a week obviously minus the return cost.

I would definitely shop here again as the dresses are absolutely stunning.


Thanks Nazz x

12 de mayo de 2022
Valorada con 1 estrellas sobre 5

The dress is an absolute dreadful fit

The dress is an absolute dreadful fit. Ordered size L - way too small.

10 de mayo de 2022
Logotipo de Nazz Collection

Respuesta de Nazz Collection

Dear customer,

We are very sorry to hear about this issue, our sizing on most dresses range from size 6-18 with a 4 way stretch as we try our best to accommodate for customers of all shapes and sizes.

Please open a return case to return this item for a refund and we hope this doesn't affect you shopping at Nazz in the future.

Valorada con 1 estrellas sobre 5

No reaction on My e-mails and i dont…

No reaction on My e-mails and i dont get the package yet

6 de mayo de 2022
Logotipo de Nazz Collection

Respuesta de Nazz Collection

Dear customer,

Our customer service is available via email with a guaranteed response during the hours of 11.30am to 2.30pm Monday to Friday.

You can also dm us on Instagram @nazzcollectionclothing any time for a response within the next few hours including weekends.

Hope this helps!

Valorada con 4 estrellas sobre 5

Website allowed the selection of an out…

Website allowed the selection of an out of stock item. Was informed correctly and received the proper refund by the customer service staff. Was disappointed that they did not know if/when the item would be back in stock.

Thanks

13 de abril de 2022

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