NCF LIVING - Derby Opiniones 546

TrustScore: 4.5 sobre 5

4,7

Meteor Centre, Mansfield Road, DE21 4SY Derby, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Me and my wife came in the other day looking for Furniture for our new home , we had a the pleasure of being served by Paige who was helpful , knowledgable and certainly made our decision easy when... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Served by Paige while having a look for a new sofa bed - wasn’t ready to buy just yet but received zero pressure and friendly service :)

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paige at your Derby store was a great salesperson. Friendly and non pressuring. My wife and I went in for a dining room set and Paige was so approachable. We walked out very happy with our purchase.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Big shout out to David at Derby who has helped me and my family find out perfect new sofa's at a very good price, He has been friendly,helpful professional and a absolutely pleasure to deal with

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Accesorios para muebles
  4. Tienda de mobiliario para jardín
  5. Tienda de mobiliario para salones
  6. Colchonería

Sobre NCF LIVING - Derby

Escrito por la empresa

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Escrito por la empresa

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Información de contacto

  • Meteor Centre, Mansfield Road, DE21 4SY, Derby, Reino Unido

  • 0121 356 5698

4,7

Excelente

TrustScore: 4.5 sobre 5

546 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Good customer service

Page was lovely . Also thank you Zaf for the patience and lovely customer service.

25 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We're delighted to receive such kind feedback, Natasha.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Derby store

Paige at your Derby store was a great salesperson. Friendly and non pressuring. My wife and I went in for a dining room set and Paige was so approachable. We walked out very happy with our purchase.

23 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Derby

Respuesta de NCF LIVING - Derby

We wish you and your wife all the best with your purchase, Adam!

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Great service by Paige

Served by Paige while having a look for a new sofa bed - wasn’t ready to buy just yet but received zero pressure and friendly service :)

19 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We appreciate your excellent feedback, Jo!

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Visited derby store and visited Jess

Visited derby store and visited Jess. Very helpful and friendly service. Got exactly what we wanted.

24 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We're very happy to hear that, Paul!

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Excellent service

Me and my wife came in the other day looking for Furniture for our new home , we had a the pleasure of being served by Paige who was helpful , knowledgable and certainly made our decision easy when it came to finalising

Just want to say a massive thank you to Paige in the derby branch for all she did for us, she is a credit to the store

15 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We appreciate you taking the time to leave such lovely feedback about your time with Paige at our Derby store, Will.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Zaf at the Derby store was super…

Zaf at the Derby store was super helpful when we went to choose our new bed and mattress, give him a pay rise :)

17 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We'll be sure to pass along the feedback about Zaf, Shelley.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Paige made the purchase of our new…

Paige made the purchase of our new corner sofa so easy at the Derby showroom. Great customer service with a smile and I would recommend visiting her in store. Thank you Paige you're a star!!!

16 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We wish you all the best with your new corner sofa, Andrea.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Had a lovely experience with Page…

Had a lovely experience with Page answering all our questions and assisting in picking a nice bed for our home. Thank you

16 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We hope that you were able to find the perfect bed for you with Paige's assistance, Dami.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Zaf was brilliant great service

Zaf was brilliant great service
Looking forward to my new bed
Thanks

12 de mayo de 2026
Opinión espontánea
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Respuesta de NCF LIVING - Derby

We wish you all the best with your new bed and will be sure to pass the feedback along to Zaf, Dawn!

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Zaf great guy wonderful and helpful.

Zaf great guy wonderful and helpful..
many thanks

10 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Derby

Respuesta de NCF LIVING - Derby

That's very kind of you to say - thank you for the five-star review.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Paige was wonderful in helping me and…

Paige was wonderful in helping me and my partner find our dream sofa. Paige offered excellent customer service and was very helpful in checking stock quickly to provide the comfort of it being in stock ready for the completion of moving into our first home.

10 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Derby

Respuesta de NCF LIVING - Derby

Congratulations on your first home, Reece! We're thrilled to hear that Paige was able to help you and your partner find the ideal sofa for you both.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Great service

We purchased an Osaka two seater and Osaka three seater sofa from the Derby NCF store in November but didn't need it to be delivered until January and was told that would be fine. The staff in store were helpful and friendly and not at all pushy. We had the sofas delivered in January and the delivery men were very efficient and put the sofas together in the room we needed them and made sure the electric recliners were working and removed all of the packaging and were polite. After about four weeks the recliners on the three seater we're catching on each other and couldn't be used together. We contacted the repairs department and a Service engineer from Emmeria group was booked who came and adjusted the seats and rectified the problem and was very polite and efficient. We are still very pleased with our sofas and are enjoying using them. Thanks to all of the staff concerned.

31 de enero de 2026
Opinión espontánea
Logotipo de NCF LIVING - Derby

Respuesta de NCF LIVING - Derby

We're grateful to receive such a detailed and thorough review of your experience, Thomas, and are pleased that our teams and partners were so helpful in rectifying any issues that arose. We wish you all the best with your sofas.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Visited Jess at Derby

Visited Jess at Derby, she was very friendly yet her customer service was affective. Would 100% come again for the next pair of sofas!

6 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Derby

Respuesta de NCF LIVING - Derby

We hope to see you again in the future, Victoria!

Many thanks,
NCF Living, Marketing Team

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