NCF LIVING - Thurrock Opiniones 712

TrustScore: 4.5 sobre 5

4,6

Unit 3, West Thurrock Retail Park, RM20 3LP West Thurrock, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Big thanks to Jack in Thurrock who was welcoming and went out of his way to help us during our whole search and visit. Was a pleasure dealing with NCF Living, amazing price, amazing service and top qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely happy with the service and hospitality Zahid Hussain has given us at NCF furniture when we came to pick our sofa and dining table. He is very friendly and Informative. Excellent place and re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really enjoyed my time here with Samir in Thurrock, he helped me find everything I needed and more. He was extremely helpful and kind. Fantastic customer service

Valorada con 5 estrellas sobre 5

Samir from Thurrock saved us and he was very helpful and polite. He explained all the options to us and walked us around so we could compare the products before deciding

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Accesorios para muebles
  4. Tienda de mobiliario para jardín
  5. Tienda de mobiliario para salones
  6. Colchonería

Sobre NCF LIVING - Thurrock

Escrito por la empresa

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Escrito por la empresa

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Información de contacto

  • Unit 3, West Thurrock Retail Park, RM20 3LP, West Thurrock, Reino Unido

  • 0121 356 5698

4,6

Excelente

TrustScore: 4.5 sobre 5

712 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Don't ever buy anything from this…

Don't ever buy anything from this company they are a bunch of liars who sell you something then when it goes wrong damaged things missing they don't take any responsibility for it and give you the middle finger they won't pass any calls onto a manager because they are a bunch of com artists....

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Samir from Thurrock

Samir from Thurrock was so helpful when we were shopping for a sofa! He went out of his way to grab us waters on the hottest day of this year and made the buying process easy. He helped us shop within our budget and now we’ve found our perfect sofa! Thank you Samir!

25 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

We're delighted to hear that you enjoyed your experience at our Thurrock store, Sophie.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Jack from Thurrock branch was very…

Jack from Thurrock branch was very helpful and reassuring. Very happy with him.
Many thanks

25 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

That's very kind of you to say - thank you for the five-star review.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Zahid was very helpful and easy to deal…

Zahid was very helpful and easy to deal with. Answered all our questions and we left very happy

25 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

Thank you for taking the time to write a lovely review, Kim.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Jack in Thurrock who was a absolute star

Big thanks to Jack in Thurrock who was welcoming and went out of his way to help us during our whole search and visit. Was a pleasure dealing with NCF Living, amazing price, amazing service and top quality, can't ask for more. Would highly recommend

24 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

We're grateful for the splendid recommendation, Zeeshan.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Samir from Thurrock saved us and he was…

Samir from Thurrock saved us and he was very helpful and polite. He explained all the options to us and walked us around so we could compare the products before deciding

24 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

We appreciate your kind review about your time with Samir at our Thurrock store.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

I was really impressed with the…

I was really impressed with the customer service of Mr Ashraf.
Thank you for your professionalism Ashraf.

24 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

We're grateful for your kind feedback, Muhammed.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Jack at Thurrock was amazing and helped…

Jack at Thurrock was amazing and helped me with my sofa purchase

23 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

We're pleased to hear that Jack was able to assist so well with the purchase of your sofa, Marcel.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Jack from Thurrock delivered great and…

Jack from Thurrock delivered great and friendly service. He was very helpful

23 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

We appreciate your excellent feedback, Mariam.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service, love the new sofa.

23 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

We're pleased that you're enjoying your new sofa, Harry.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Extremely happy with the service and…

Extremely happy with the service and hospitality Zahid Hussain has given us at NCF furniture when we came to pick our sofa and dining table. He is very friendly and Informative. Excellent place and recommending anyone who has a need for furniture. Great host.

23 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

Thank you for your delightful feedback, Saliya - we appreciate you recommending us!

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Raj at was great help and…

Raj at Thurrock was great help and answered all questions well

23 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

That's just what we like to hear.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

NCF Thurrock Branch

NCF Thurrock Branch

I was helped by Zahid and Ashraf who were exceptional. They were very helpful and patient with me and ensured I got the best quality products. I would highly recommend them.
Noreen

21 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

Thank you for taking the time to write such an excellent review, Noreen.

Many thanks,
NCF Living, Marketing Team

Valorada con 1 estrellas sobre 5

NCF supplied the wrong sofa,the shop…

NCF supplied the wrong sofa,the shop sales person and manager admitted there mistake,however it took five months to get our money back only after the credit card company lawyers contacted them (Section 75)
We placed the order and waited the normal three months for delivery, plus the five months to get our money back. The customer service was absolutely terrible,there is only one phone number which just added you to a queue which eventually cuts you off.
The email address given as an alternative contact can take weeks for a reply. Terrible experience, !!!!!

28 de octubre de 2025
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

Hello Steve, thank you for taking the time to write a review.

We'd like to extend our genuine apologies for the frustration this situation may have caused, as we aim to provide a consistently positive and high quality experience for all of our customers. As the situation has now been resolved, we are unable to further advise here, but thank you for writing these feedback so that we can raise this with our teams for future improvement.

Thank you kindly for your time.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Ashraf

Excellent customer service from Ashraf! He helped me choose and buy a bed and walldrop and the whole experience was smooth and enjoyable. Ashraf is extremely excellent in customer care very professional, patient, and helpful. Highly recommended!

21 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

Thank you for taking the time to leave us with lovely feedback. We'll be sure to pass along the kind words to Ashraf.

Many thanks,
NCF Living, Marketing Team

Valorada con 5 estrellas sobre 5

good stuff ……

Helpful customer service..good stuff … variety to select
But above all i should mention Jack’s name on my visit. Very helpful and knowledgeable person.

20 de mayo de 2026
Opinión espontánea
Logotipo de NCF LIVING - Thurrock

Respuesta de NCF LIVING - Thurrock

It's lovely to hear about your experience at our Thurrock store, Abul - thank you for your kind words.

Many thanks,
NCF Living, Marketing Team

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