I thought I was paying my dad's registration at the official dmv website but turns out it was a third party website that charges way more than the official dmv. I paid more than a hundred and by the t... Ver más
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I thought I was paying my dad's registration at the official dmv website but turns out it was a third party website that charges way more than the official dmv. I paid more than a hundred and by the t... Ver más
La empresa ha respondido
Excellent customer service and communication. The only thing to be aware of was a required piece of information was missed in the reviews (at the end it was caught), which was the mileage and my signa... Ver más
In my first instance involving another vehicle, I missed signing all the required signatures in the title. The representative assisted me and was extremely helpful in resolving the issue. I reciev... Ver más
Excellent support and guidance! This team was incredibly responsive and knowledgable. My tile transfer was stuck, but the team diagnosed the problem and gave me clear guidance so we could get the pro... Ver más
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Estados Unidos
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Garbage company scamming people out of money for a service that provides zero additional value. Do not be fooled like me! Shameful that they are allowed to exist at all.

Respuesta de NeedTags
Jane made my title transfer real easy and got my car in my name and my tags to me quick without the hassle of the dmv
Jane was awesome.
I like that I was able to attach via email and did not have to login to an account to see my status. Keeping the interaction all email made it much easier.
I thought I'd regret using this process, even considered giving up on it and going into DMV but thought I'd try it and so glad I did.
Experts at Ripping u off.. They took my money. They will not respond to me and they will not send me my sticker from my license plate. Meanwhile, back at the state of California, they did not receive my money. So I don't know what they did with it, but they are absolutely 0 stars for these people. They ripped me off and will not refund.My money or give me a sticker

Respuesta de NeedTags
Extra fees that have no explanation. I didn’t see their reviews on BBB before ordering. And they state that before you pay, they break down what you’re paying but it is 100% false. I have over $100 extra in fees that have no explanation. I will be filing a claim with my bank to dispute the extra fees, even if they threaten to sue. I will, do the same.

Respuesta de NeedTags
Don’t even bother using them. They charge an insane amount of fees. I thought I was on the dmv website so I didn’t question the fees but it’s not. Very deceiving website. And no one answers the phone.

Respuesta de NeedTags
I was helped by Jane who did an amazing job. Fast replys and let me know if anything was missing!
In spite of failing to provide all the detail information, their help compled the transaction.
SCAM SITE. DO NOT USE!!
I couldn’t find my paperwork from DMV, so I did a web search for their site to register online. I found NeedTags.com and thought they were DMV. That’s my fault for not paying more attention, I suppose, but there are many others who made the same mistake I did. I got all the way through to ordering, then started wondering why it seemed so much more expensive this year. I looked at my records and confirmed it was much more expensive. So I made more effort and found my paperwork. DMV reg fee was $243, and I had just paid $316 because of extra fees tacked on. That’s when I figured out I’d been tricked. NeedTags.com had said they needed my smog report to complete registration, so I HAD NOT YET RECEIVED what I’d paid for. I asked for a refund, explaining I had found their site by mistake. They responded that they do not issue refunds and threatened me with legal action. Mind you, this is the first email response from them and they’re already threatening legal action?? At that point, I looked them up. They scam people this way all the time. And they can do this legally (it’s not fraud). I started a dispute claim with my bank, but my smog check went through to them automatically, it seems, so at this point they theoretically have delivered on their product/service so I don’t know if my claim will get anywhere. I’m likely out $73 that I should not have had to pay. NeedTags.com is not easier to navigate or more convenient than the DMV website itself. They make their money by tricking people.

Respuesta de NeedTags
Extremely deceptive website. My elderly relative searched "ca dmv" and got their sponsored link as the top result. He did not see the warning that they were not the real DMV and started the process. Thankfully I was there when he started asking for help scanning his driver's license and utility bills, which I don't remember needing to register cars before. Then I saw the fees on top of fees, and I noticed he was not on the DMV site at all, but on needtags.
All of their excuses about "we have the required legal disclaimers" does not excuse the fact they make their website look like the DMV, take out misleading keywords for their advertisements, and charge outrageous fees that you don't need to pay if you go directly to the proper website. They know EXACTLY what they are doing. To the employees monitoring this-- You should be ashamed of trying to scam elderly people out of their social security money and hide behind bogus excuses!
I went to the DMV website and was able to complete the registration for my relative without any of the runaround or fees required by this unnecessary middleman.

Respuesta de NeedTags
Esperanza at the Customer Care Department is a customer service Jedi Master and strong in the ways of the public service force. I am thankful for the assistance.
Best,
Brad
I had several questions on California's processing and Jane was patient, kind and knowledgeable in helping me.
This website is a scam! They charged me an extra $95.33 than what DMV would have charged me. Who would have thought that there was a company out there who would screw you over more than the actual California government! I typed in dmv.ca.gov and it automatically took me to needtags.com without me even realizing it. Looks legit and everything, but after I paid my registration and got the Amex notification on my phone I saw that it said it was a transaction from needtags.com. I don't know what these people spend in google ads for google to take you straight to this website and bypassing the ACTUAL dmv website. Obvi they are spending my extra $95.33 on google ads when I could have used that money to buy myself 2 tanks of gas! TWO! In this economy?? How do they even sleep at night.

Respuesta de NeedTags
Esperanza in NeedTags is an outstanding representative. When I had a problem (the rep I first spoke to didn't give me full info re what I had to explain on a 101 form) in gifting my car to my daughter and son-in-law, Esperanza communicated clearly what the problem was and guided me through the process to a highly satisfactory conclusion. She communicates well!
I was amazed how fast I received the revised Registration Card and Duplicate Title. Well done
SCAM!!!!!!!!!!!!!! 45 EXTRA FEE FOR NO REASON!!!!!!!!!!! YOU CAN DO IT FOR NO FEE ON DMV WEBSITE JUST AS EASY!!!!!!!!!!!!!!

Respuesta de NeedTags
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