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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered some birthday biscuits for my pooch’s birthday. It was a bit last minute on my part and I posted a message asking if it was possible for them to be delivered to me before Friday. Absolutely... Ver más

Valorada con 5 estrellas sobre 5

The best treats any pup could ever ask for! Both of my dogs absolutely love nelsons treats and go crazy whenever I open the packets😍 they come in so many different shapes with the designs being sup... Ver más

Valorada con 5 estrellas sobre 5

My dog absolutely loves your biscuits! Every time I open the bag, she would give the biscuit extra sniff. The biscuits are not only super tasty (according to her excited crunching) but also so pretty... Ver más

Valorada con 3 estrellas sobre 5

No reply to my email when I had questions after I had bought it, but able to use the same email to ask me a delivery question. That’s terrible customer service so will not be returning here!! Did n... Ver más

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Nelson's Treats what started out as a hobby, baking treats for our close family and friends, has now grown in to the Nelson's Treats brand that you know and love today. All our treats are hand baked & iced on site. Shipping time 10 working days.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

I ordered some birthday biscuits for my…

I ordered some birthday biscuits for my pooch’s birthday. It was a bit last minute on my part and I posted a message asking if it was possible for them to be delivered to me before Friday. Absolutely thrilled that they went out of their way and hand delivered these today, thank you so much. The biscuits look amazing ❤️❤️

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Small Business

Iced products are cute and inventive, a colourful, seasonal variety of tasty biscuits given throughout the year. Friendly owner, and my dog loves getting things from Nelson's Treats. 🥰 Even if it's just the mini doughnuts!

14 de octubre de 2025
Valorada con 5 estrellas sobre 5

Gorgeous biscuits

Gorgeous biscuits. I love that I can get wheat free treats. Baxter and I both love opening his monthly treats package.

1 de octubre de 2025
Valorada con 3 estrellas sobre 5

Instructions not followed/questions not answered

No reply to my email when I had questions after I had bought it, but able to use the same email to ask me a delivery question. That’s terrible customer service so will not be returning here!!
Did not listen to the instructions I wrote for my cake order, did not include the number!
Cake was tiny, very misleading.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yummy

Tom always smashes it outta the park with his icing skills. He's friendly, easy to talk to about products, etc, and deliveries are well packaged. My dog definitely loves a delivery from Nelson's Treats!

10 de agosto de 2025
Valorada con 5 estrellas sobre 5

Brilliant every time

These are brilliant biscuits and every single box we have ordered have been to the same high standard and our pup loves them! Tom is also such a lovely human and incredibly accomodating, with such an eye for detail and willing to try new things.

20 de agosto de 2025
Valorada con 5 estrellas sobre 5

Small business dog biscuit shop

My dog absolutely loves your biscuits! Every time I open the bag, she would give the biscuit extra sniff. The biscuits are not only super tasty (according to her excited crunching) but also so pretty and cute (especially the limited labubu biscuits)
they look like little treats made with love. I really appreciate the quality and care that clearly goes into each batch. It’s become our go-to biscuit shop. Highly recommend to any fellow dog pawrents!

23 de mayo de 2025
Valorada con 1 estrellas sobre 5

Customer service is non-existent

Customer service is non-existent! I ordered some Easter treats in March, with a dispatch date of 15th April. I was a little worried with this because Good Friday/Easter weekend started on the 18th. I saw that Tom had been unwell with emergency surgery and I offered to cancel my order to take the pressure off of him but he said there was no need. Come the 17th I still hadn’t recieved a dispatch email so I sent him an email, and had my dispatch email the following afternoon, but still to this day (now 1st May) I still haven’t had any response to my email or my instagram messages!! My order eventually arrived on the 22nd April, so after Easter! And 2 of the biscuits were broken!! Highly disappointed in the service and I will not order from them again.

29 de marzo de 2025
Valorada con 5 estrellas sobre 5

Fabulous personalised birthday cake as…

Fabulous personalised birthday cake as always ! The attention to detail is just beautiful, too good for my dog to even eat ! But he very much enjoyed his cake, and it lasts a long time too so it doesn’t all have to be eaten at once. Highly recommend !

29 de enero de 2025

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