Neptune Systems Opiniones 

Have had an apex and other modules for some time now. Recently they offered an update to there Apex pro. Once done it would no longer connect. It’s been almost 30 days and still not working. I sent the unit back they said it was now working fine but still will not communicate with fusion software. There customer service has gone so far downhill I am considering selling my whole system. It takes almost a week to get a phone call support set up. Although I am at over 1 month waiting.

Generally a great system and products, some minor problems at times and any issues that require help from their team I personally have had excellent communication and help. I’ve never had any serious issues occur with the hardware and enjoy the automation and monitoring to help me maintain a successful reef aquarium.

Why they still sell controllers? Waiting for Hydros in UK!!!!

There is nothing that works as it should. always recalibration always wrong