I ordered a chair in July and it still hasn’t arrived. I have received 3 emails with them delaying the purchase. I asked for any compensation or discount given the constant delays and they flatly re... Ver más
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I ordered a chair in July and it still hasn’t arrived. I have received 3 emails with them delaying the purchase. I asked for any compensation or discount given the constant delays and they flatly re... Ver más
La empresa ha respondido
Seamless customer service, Becky helped with a couple of swatches for our new Massimo rug, we held onto the one we liked until the rug arrived then returned it for a refund. Couldn't have been easie... Ver más
La empresa ha respondido
I'm used to dealing with the likes of Conran or Skandium but they have recently been pretty poor on communication so thought I'd try Nest. I have so far in the span of 2 weeks ordered various differ... Ver más
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A most pleasant and smooth experience with nest with regards to buying a baixa chair and a noomi chair with footstool. An 8-10 week lead time on the items i purchased was absolutely spot on w... Ver más
La empresa ha respondido
We sell expertly curated brands that have the same thing in common: they are passionate about producing high quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.
4 Ripon Street, S9 3LX, Sheffield, Reino Unido
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Brilliant company, brilliant service. Would highly recommend. Have now ordered more from them.

Respuesta de Nest.co.uk
Excellent customer service, Fatima is an asset to the company giving me excellent care and information in my assistance to find exactly what I was looking for.

Respuesta de Nest.co.uk
Got in touch with Becky today regards some advice on a light . I was very impressed with her can do attitude quick replys and emails. Professional and above and beyond. Nothing but 5 stars thank you

Respuesta de Nest.co.uk
Seamless customer service, Becky helped with a couple of swatches for our new Massimo rug, we held onto the one we liked until the rug arrived then returned it for a refund. Couldn't have been easier.
Kept us informed on delivery, we're delighted with our rug, even better than the swatch!
Will definitely shop with them again.

Respuesta de Nest.co.uk
I really like Nest. I stumbled upon them accidentally whilst researching a product, and I've found them to be the "best in class" for home furnishings. I've taken risks in my product choices, and each time it's really paid off. The delivery services Nest use are exemplary, as is their customer services. I feel more and more confident in the company each time I use them. Thank you, Nest.

Respuesta de Nest.co.uk
Excellent response, even though they weren’t the contact that I needed for my products they put me in touch with the correct company thanks Becky 👍

Respuesta de Nest.co.uk
I bought 6 chairs from Nest and could not of had a better experience! The quality of the chairs was exemplary, the service was outstanding. Thank you Nest for restoring my faith in online shopping!

Respuesta de Nest.co.uk
Even though I got the wrong company Ashley was a fantastic help pointing me in the right direction in a very timely manner. Many thanks for your time and effort.

Respuesta de Nest.co.uk
Great experience shopping first time on Nest. I chose a lamp that was later found to have a long lead time and the sales rep (Fatima) contacted me to suggest a substitute item. They were really friendly, speedy and prompt.

Respuesta de Nest.co.uk
I searched a lot for the coffee table I wanted and found it on your website.
I contacted customer service and got a quick reply from the lovely lady Becky with all the answers to my questions. Becky was very helpful, patient and kind to me. And at my request, I received a price quote from her and decided to purchase another table in a different size. In conclusion, I had an excellent shopping experience when I am from another country and everything was done with the help of the emails.
I will definitely continue to purchase from Nest.co.uk.
So thank you very much for everything dear Becky.
Greetings and all the best,
Alona Shahar

Respuesta de Nest.co.uk
I reached out to customer service in error. I was trying to locate a different Nest entity. However, this Nest replied promptly and directed me to the correct entity.

Respuesta de Nest.co.uk
6 months after ordering usm completely damaged
The refund processing nest said it would proceed, but...
No progress at all for two months?

Respuesta de Nest.co.uk
Wrong company. Initially was 1star for other Nest but its wrong one. Polite lady explain that over phone and even offer help in getting in contact with correct Nest. Wish my Nest had same customer service.

Respuesta de Nest.co.uk
I contacted Nest (via email) by mistake. I thought I was contacting Google - Nest. Had a same day response from Sarah explaining my error and that they were not in a position to help. But then went on to give me contact details for Nest support. With service like that I would certainly purchase lights and furniture from an obviously professional company. 5 stars.

Respuesta de Nest.co.uk
Great website but let down by customer service. Unfortunately, they wouldn't accept a return made within the return window because "they couldn't find my request" even though I provided the proof of it being sent. Such a shame and a very bad e-commerce experience.

Respuesta de Nest.co.uk
I mistakenly contacted Nest.com whilst trying to contact Google nest. The wonderful Sarah explained my error and provided a link with a phone number for Google nest. That for me goes above and beyond what you would expect when contacting the wrong company. Thank you very much Sarah, your help was much appreciated.

Respuesta de Nest.co.uk
Thank you for delivering the sofa to Japan.
It took a little while, but it arrived in perfect condition.

Respuesta de Nest.co.uk
phenomenal company, great people working for them and Becky was so helpful. They provide the best services with speed and efficiency. Would highly recommend!

Respuesta de Nest.co.uk

Respuesta de Nest.co.uk
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