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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not trust NEU apparel, it took me 3 months to get my order and then things were wrong with it and they wouldn’t let me send any of it back as the ‘28’ day deadline had passed as the order got proce... Ver más

Valorada con 4 estrellas sobre 5

So impressed with these leggings and brand! I originally bought because I love the eco ethos and minimal branding, but I was not expecting how soft and beautiful they are! They feel like a second skin... Ver más

Valorada con 1 estrellas sobre 5

Ordered on 15/12/21 website said 3-5 working days for delivery. No sign of order. I emailed them and got an automated response saying "please allow 5 working days for a response" still had no respo... Ver más

Valorada con 1 estrellas sobre 5

For anyone wanting their items I had the same issue last year didn’t get anything until I looked up the ceo on LinkedIn and got my order eventually. I dunno if this will work for you but thought I’d p... Ver más

Información sobre la empresa

  1. Tienda de ropa deportiva
  2. también en la categoría
  3. Tienda de ropa

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2,5

Malo

TrustScore: 2.5 sobre 5

518 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(518)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Super impressed

I ordered a sweatshirt and a pair of leggings in two separates ordered and did not have to wait long on either! Postage time was a week and no longer! Highly recommend!

3 de marzo de 2021
Valorada con 4 estrellas sobre 5

Comfy and colourful

The LUXRIB seamless leggings are perfect. A bit disappointed with the GAIA scrunch bum leggings tho.

The shipping is okay but there is no update or status report of my shipping until you schedule it with DHL.

This is more of a UX problem of your purchase flow.

Hope this helps.

Best,
Kiara

2 de marzo de 2021
Valorada con 3 estrellas sobre 5

I ordered two different pairs of…

I ordered two different pairs of leggings one pair was ok The other style I didn’t like it the way it fit, note if you like to exchange or get refund for you item you need to pay for postage yourself , long time for refund to be processed as well .

1 de marzo de 2021
Valorada con 5 estrellas sobre 5

Love Neu

Love Neu, never disappoints. Gorgeous sets and I always get compliments. Just can’t wait for the gyms to open to show them off.

1 de marzo de 2021
Valorada con 5 estrellas sobre 5

I love every item that I purchased

I love every item that I purchased. It was my first time buying from Neu apparel and it might be my ew favorite athletic brand. The material is soft, loved the color options and the bras/tops are perfectly padded.

1 de marzo de 2021
Valorada con 4 estrellas sobre 5

So impressed! My new ultimate legging

So impressed with these leggings and brand! I originally bought because I love the eco ethos and minimal branding, but I was not expecting how soft and beautiful they are! They feel like a second skin, so comfortable. I think these might be my new ultimate legging! Only taking a star off because I still haven't heard anything about my return almost a month later but I understand covid may be causing delays. Please restock the mocha colour as I want to get these!!!!!

1 de marzo de 2021
Valorada con 3 estrellas sobre 5

See through leggings

Delivery was relatively slow, I love the look of the sports bra and leggings and the sports bra fits perfectly. However the leggings fit awkwardly and are completely see through :-( not the best for the price and I definitely can’t wear them to the gym.

21 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

The tracksuit set is such good quality and lovely fit. They have the best customer service. Very impressed.

8 de febrero de 2021
Valorada con 3 estrellas sobre 5

Delivery times and lack communication let’s them down

Absolutely love their clothing, quality, fit etc is amazing...BUT the delivery times and lack of communication really let them down!! Currently waiting for an order I’ve chased 3 times now. I know they’re a small team but if they’re getting this busy surely they need to take on more staff!!

5 de febrero de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Quality

I ordered a full set of he Deep Forest collection and I’m obsessed with it! It quality is amazing and it’s so warm!! My only downside was I never got the tracking email so didn’t know when it was arriving. However, that wouldn’t stop me from purchasing again.

3 de febrero de 2021
Valorada con 5 estrellas sobre 5

Great quality

Great quality, good customer service and great value for money, will always buy their products

3 de febrero de 2021
Valorada con 1 estrellas sobre 5

Poor

Poor. Over a month later and I haven’t received my order. Excuse after excuse. I asked to cancel before it was shipped and then oddly enough it was miraculously “shipped” before they could do this but courier firm still haven’t received this over 7 working days later. No one is answering emails. Awful firm that clearly can’t cope with demand.

1 de febrero de 2021

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