Do not trust NEU apparel, it took me 3 months to get my order and then things were wrong with it and they wouldn’t let me send any of it back as the ‘28’ day deadline had passed as the order got proce... Ver más
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Consulta las opiniones de los clientes
So impressed with these leggings and brand! I originally bought because I love the eco ethos and minimal branding, but I was not expecting how soft and beautiful they are! They feel like a second skin... Ver más
Ordered on 15/12/21 website said 3-5 working days for delivery. No sign of order. I emailed them and got an automated response saying "please allow 5 working days for a response" still had no respo... Ver más
For anyone wanting their items I had the same issue last year didn’t get anything until I looked up the ceo on LinkedIn and got my order eventually. I dunno if this will work for you but thought I’d p... Ver más
Información sobre la empresa
- Tienda de ropa deportiva
- también en la categoría
- Tienda de ropa
Escrito por la empresa
*No Longer Trading*
Información de contacto
NEU APPAREL, WA2 8QU, Warrington, Reino Unido
- support@neuapparel.com
- neuapparel.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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Sweatshirt and Sweatpants - Deep Forest
Bought the Sweatshirt and Sweatpants in Deep Forest for my partner.
Really happy. Great quality material and stitch work.
Super impressed
I ordered a sweatshirt and a pair of leggings in two separates ordered and did not have to wait long on either! Postage time was a week and no longer! Highly recommend!
Comfy and colourful
The LUXRIB seamless leggings are perfect. A bit disappointed with the GAIA scrunch bum leggings tho.
The shipping is okay but there is no update or status report of my shipping until you schedule it with DHL.
This is more of a UX problem of your purchase flow.
Hope this helps.
Best,
Kiara
Really good quality product
I ordered two different pairs of…
I ordered two different pairs of leggings one pair was ok The other style I didn’t like it the way it fit, note if you like to exchange or get refund for you item you need to pay for postage yourself , long time for refund to be processed as well .
Love Neu
Love Neu, never disappoints. Gorgeous sets and I always get compliments. Just can’t wait for the gyms to open to show them off.
I love every item that I purchased
I love every item that I purchased. It was my first time buying from Neu apparel and it might be my ew favorite athletic brand. The material is soft, loved the color options and the bras/tops are perfectly padded.
So impressed! My new ultimate legging
So impressed with these leggings and brand! I originally bought because I love the eco ethos and minimal branding, but I was not expecting how soft and beautiful they are! They feel like a second skin, so comfortable. I think these might be my new ultimate legging! Only taking a star off because I still haven't heard anything about my return almost a month later but I understand covid may be causing delays. Please restock the mocha colour as I want to get these!!!!!
See through leggings
Delivery was relatively slow, I love the look of the sports bra and leggings and the sports bra fits perfectly. However the leggings fit awkwardly and are completely see through :-( not the best for the price and I definitely can’t wear them to the gym.
Perfect
The tracksuit set is such good quality and lovely fit. They have the best customer service. Very impressed.
Delivery times and lack communication let’s them down
Absolutely love their clothing, quality, fit etc is amazing...BUT the delivery times and lack of communication really let them down!! Currently waiting for an order I’ve chased 3 times now. I know they’re a small team but if they’re getting this busy surely they need to take on more staff!!
no fault
no fault, arrived as said slow delivery because of preorder and quality great.
Quality
I ordered a full set of he Deep Forest collection and I’m obsessed with it! It quality is amazing and it’s so warm!! My only downside was I never got the tracking email so didn’t know when it was arriving. However, that wouldn’t stop me from purchasing again.
Great quality
Great quality, good customer service and great value for money, will always buy their products
Poor service all around
Packages were delayed without explanation. Customer service was awful. Poor service all around.
I didn’t reseve my order yet...
I didn’t reseve my order yet...
I placed my order the 4th of januari and it’s now the 1 of februari...
Still haven’t received an order I made…
Still haven’t received an order I made on the 30/12 and haven’t been able to get in contact with customer service to rectify the situation.
Poor
Poor. Over a month later and I haven’t received my order. Excuse after excuse. I asked to cancel before it was shipped and then oddly enough it was miraculously “shipped” before they could do this but courier firm still haven’t received this over 7 working days later. No one is answering emails. Awful firm that clearly can’t cope with demand.
Lovely tracksuit very high quality will…
Lovely tracksuit very high quality will be buying another.
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