neural frames Opiniones 56

It created a shit video, lyrics not in time and weird letters that doesnt make sense, what they are , it doesnt deserve any star at all, dont waste your money

I had a positive experience with the first video I created, but unfortunately, the process has become increasingly frustrating since then. The program is currently plagued with bugs that make consistent work difficult.

Specifically, the editing process is unreliable; when attempting to make adjustments, the output is often nonsensical and doesn't align with the rest of the video. Unless you are an expert who knows how to navigate these technical hurdles, it simply requires too much manual labor for the price point.

To make matters worse, the support team has been unhelpful in resolving these issues. Given the high pricing, I expected a more polished product and better customer service. It’s a lot of work for the money you pay, and it feels like it isn't quite ready for general use yet. I canceled

Extremely disappointing and honestly concerning.
I’m a professional with over 20 years of experience in video editing (Avid, Premiere Pro, Final Cut). I know how to write precise prompts, structure scenes, and maintain visual continuity. The issue here is not user error.
Despite using highly detailed prompts, the platform consistently generates unusable results:
completely inconsistent environments from one clip to another
no continuity, even within the same scene
random text and logos that never stay consistent
lighting and visual styles constantly changing
In short: it is impossible to create a coherent video, even when following a strict and professional workflow.
At the same time, credits are consumed on every generation — even when the output is clearly broken. This means users are effectively paying to fix issues caused by the tool itself.
What makes this even worse is the total lack of customer support. I have sent multiple emails and received no response. No acknowledgment, no assistance, nothing.
This raises serious concerns about how this platform operates. Charging users while delivering inconsistent results and providing no support is not acceptable.
If someone from Neural Frames is reading this, I expect:
a proper response
a clear explanation
and a commercial gesture regarding the credits that were wasted due to these issues
Until then, I cannot recommend this platform to anyone looking for professional or reliable results.

1. The ease of using the platform is number 1 reason for the review I’m giving.

2. There are a few chinks but I’m sure in the coming times it would get better

3. The quality of my videos has improved in the last 3 months.

4. The pricing is a tad bit high, but I’m sure for a good end product people should shell out some serious money.

5. The support team is fab. I had issue with my video, they reverted sorted out the issue and credited back my money which went out due to the issue.

These are the reasons I would continue sticking to them and hopefully come out with more powerful tracks soon.

It was cool. At first I thought only 1 video but you can generate many more.

Man lädt Musik hoch, dann werden Bilder generiert und wenn man das Video generieren will soll man plötzlich zahlen. Sound und Daten haben die natürlich dann schon von mir abgegriffen.Ich zahle für nichts wenn ich es vorher nicht ausgiebig testen kann!

I will never waste money on this crappy tool again. Just drains you of credits, with a bad result WAY BEYOND your expectations. A scam if you ask me. Stay away!

Brutally slow, even the smallest edits take a long time, and they still don't look right. Generates typical AI slop. And you have to spend all day going back and fixing bugs. I think it's too soon for this type of service to run smoothly. Has a long way to go. I would give it a couple of years, it's just not there yet.

Not a good platform. You have to pay before you can actually watch your video to make sure it has no issue. The style is horrendous, when my character turned her head, her face glitched in with her shoulder. I just paid for it today and cancelled it today. Waste of $39 bucks. Don't do it.. it's not worth it.

I would give Neural Frames 5 stars except I was never able to use it to its full potential. They are excellent with their customer service, 5 stars for that. I was charged for a 1 year subscription that I had not intended to do so I wrote to the customer service team and within 12 hours had a full refund. Very impressive. I will certainly give it another go in the future perhaps when the platform becomes more user friendly. It could be just me not able to use the prompts properly. But overall, I was happy with my experience with Neural Frames.

If you have a song and want some shiny, colorful pictures without giving a [censored] about the videos story, you probablywill be at the right place. But if you have a personal artistic view of what you want to see, if you have a idea about what should bee seen in that video (and when)... just go elsewhere. Thr AI of neural frames, or better said, the bundle of AI´s, is not capable of simple artistic things. Do you want the same background in two different scenes? Good luck with that. Want to place an object at a certain position? Happy trying. Want to use any basic things like transparent objects or different levels within a scene (e.g., a man stands between a chair (closer to the viewer than the man) and a wall(further away from the viewer than the man)). Funny things are about to happen. Or, without any reason, a character you defined in neural frames itself suddenly wears completly different clothing. Or just simply try to create a thin charakter, not one that looks like comming out of the last bodybuilder magazine. Of course you can try and fix this. Of course this one fix does not cost much money. But 50 do. Or 100. Or 500. Because these are the numbers you have to calculate for a 4 minute video. And it does not matter if you failed or the AI does something it is not supposed to do (like changing defined charakters). Always click that "recreate" button, always pay. Before neural frames I did a lot of videomaking, cutting and editing the "classical way", mostly in the gaming genre. NF was the most frustrating experience concerning that kind of work.

I’ve been using it for a while, I’ll pay a monthly subscription and to create one video that cost £30. I have easily spent £90 in one day. it’s a lot of money and the amount of mistakes and when the character doesn’t look right. I’m usually lumbered with a crappy video. desperately seeking an alternative that is easy to use. I have noticed quite a lot of these AI apps try to rip you off.

I like how it puts it into scenes before you make the choice but either the ai is young or its done on purpose but the characters clothes arnt consistent, towards the ends scenes the woman i was suppose to meet had a white jacket, then in next scene she was wearing black and in the final scene she was wearing a silver jacket. It gets you to spend credits changing the scene fixing THIER MISTAKE.

I was not happy with the result, contacted them and they refunded me in no time. Was really surprised after reading some of the negative reviews here. Will be using their services again in the future.

Update: I forgot to mention that I have used their services before and produced incredible result. This time was different and they refunded me without any questions.

This platform has completely changed how I approach music video creation. The AI consistently delivers impressive results, even on its mid-tier plans, and the higher options produce content that feels nearly studio-ready. The autopilot system deserves special mention—it understands creative intent surprisingly well and can build coherent, visually engaging concepts without much input. With just a bit of manual editing, the videos reach professional quality. The recent updates, including lip sync and blending enhancements, show a clear commitment to staying ahead of the curve. It’s rare to find an AI tool that improves this quickly while maintaining reliability and creative power.

Their customer support is the sole reason this isnt a 1 star review. they are very good. But the platform itself is not. I needed them for the entire 2 songs that i tried to do lyric videos with but honestly i just sent them to my band for laughs becuase it was so off it wasnt even funny. well i guess it was funny. I tried this once, ran through my initial credits i paid for almost instantly then paid freakin 40$ more and i regret doing that. Capcut is where its at just saying

I’ve been using Neural Frames for my music videos and I’m genuinely impressed with how intuitive and powerful it is. The interface makes it easy to experiment with different prompts and styles, and the results often feel surprisingly cinematic and emotionally on point. I especially love how well the visuals sync with the mood of my tracks, which helps me bring my songs to life in a completely new way. For artists working with AI music or visual storytelling, Neural Frames is a fantastic tool and a real source of creative inspiration.

It was useless—I made my first subscription just to see how the platform worked. I paid €20 and I can’t even download the video I was editing. Many of the functions, like changing a keyframe, said they cost no credits (credit: 0), but after just a few clicks it was actually deducting credits from the ones I had purchased with my subscription. It’s a complete scam: they make you pay just to use the platform, and in the end you’re left with nothing.

Great staff and really good tool for ai video making. But support here is why i Give 5 stars

I uploaded my song, and Neural Frames did the rest.
It recognized the lyrics automatically, suggested the scenes and even the character - everything looked great right away.
After one click on “Create video”, it generated the full music video - smooth, emotional, and exactly on point.

You can watch it on YouTube (TrustPilot don't allow links in reviews).

Big thanks to Liz from Neural Frames for supporting me!