Never Paint Again UK Opiniones 

18
TrustScore: 3.5 sobre 5

3,4

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Información sobre la empresa

  1. Pintura
  2. Tienda para la reforma del hogar
  3. Pintor
  4. Contratista de revestimientos

Escrito por la empresa

Weatherproof exterior wall coatings, rendering, damp proofing & house painting contractor. Renovation and protection, 20 year guarantee


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

18 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

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(18)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Happy customer

I was a bit nervous about getting this work done but i am so glad i went ahead with it. Darren and Mathew were really accommodating and explained what was happening at every stage. They are a credit to your company and i am going to recomend you to family and friends Thank you

2 de septiembre de 2026
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Thank you so much for taking the time to leave such a lovely review, Charlotte. We completely understand that having work carried out on your home can feel a little daunting, so it’s great to hear that Darren and Mathew helped put you at ease and kept you informed throughout.

We’ll make sure they see your kind words — they’ll be really pleased to know you felt so well looked after. Thank you again for choosing Never Paint Again, and for recommending us to your family and friends. It really does mean a lot to us.

Valorada con 2 estrellas sobre 5

Terrible customer service

My experience with this company has been a catalogue of errors. The 2 guys came to start work back in March 2026. The bungalow was power washed the windows covered in plastic. They taped over the vent on the flue to my boiler causing a fault with my boiler. I had to pay a gas engineer to come out to sort that problem. The plastic was left on my windows for several weeks as the weather wasn't good. That filled with water and also meant we could not open the windows, bearing in mind this is a old damp house. When they returned they were meant to remove all the blown render, which I had a lot of. This is main reason I needed this coating. I was out and about while the work was being done and trying to keep out of their way,and not constantly watching what they were doing (I thought I could trust the process. I was told the render needed to dry before they came back to apply the paint. I had to contact the company during this time to point out that the new render had gone over the old blown render. The walls were still hollow. Not what I should have expected. When I called to discuss having this removed and re done properly I was subjected to an irate man on the phone talking to me as if I was an idiot. He told me they are experts and have many 5 star reviews from people who spend a lot more money that me with bigger properties. I believe they only came back as I was storing their paint and damp proofing materials in my shed.. there was a lot of conversation about what they would do and not do.. in the end they removed the side wall and I got another builder to remove the render on my double bays and rear of the property. The additional work cost me an additional £1k. I just needed the property dry as I hadn't long moved in and found it very damp. Eventually the work was completed and it does look nice, but I have just found out that they did not remove my outside lights on the back of my house so behind them is not rendered. The heavy wind and rain we have recently had, caused the light to come loose and this is when I noticed it is bare cement behind. When I contacted via email asking for them to send someone out to sort the problem as the work was only finished May 26 and the warranty is for 20 years!!!! I was advised if I wanted behind the lights rendered I should have removed them before they started!!!!. They are not interested. I will now have to get the builder back to seal that part of the wall to stop further damp ingress.
I would Never recommend this company to anyone. Terrible company to deal with.. no customer service.

17 de mayo de 2026
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

We are sorry that you feel this way. The work on your property was carried out as per contract and to a high standard. The issue you have raised has been explained to you and why it cannot be done (insurance issues). Never Paint Again has been online since 1999 and has a long history of carrying out quality work.

Valorada con 1 estrellas sobre 5

Everything that was painted at our…

Everything that was painted at our property is covered including walls. We have sent you emails and pictures recently. You are not replying. 27th May was the 1st email this year. 2 more emails were sent to you. A picture of our 20yr guarantee on everything you painted was sent. Our house looks a mess from flakey and chipped paint.
Andy Stout

27 de mayo de 2026
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Mr Stout, we have tried (on a few occasions over the past few days) to respond to your concerns but you have not responded to any communication from us. Could you please reply back to our emails as a matter of urgency.

Valorada con 5 estrellas sobre 5

5 stars isn't enough

5 stars doesn't do this firm justice. I have never encountered such a team of hardworking, dedicated employees who were brilliant from start to finish. My house has been transformed from a flaky, crack-ridden property into a thing of beauty admired by all who see it. I would highly recommend this company.

10 de mayo de 2025
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Hi Colin thank you so much for this great feedback, this sort of thing really helps us, and helps our teams, we know we are doing it "right", brilliant, thanks again. Alex

Valorada con 5 estrellas sobre 5

Great team!

I just want to express my gratitude to Never Paint Again who have transformed my badly cracked and ugly pebble dash into a new home almost! Everything from the initial contact to the survey and quote was seamless. Debbie in the office was extremely efficient in sending my guarantee as soon as the job was completed! The team who did the work were professional and polite and I wouldn’t hesitate recommending Never Paint Again to anyone thinking of having their walls repaired and painted. Thank you again!

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect Improvements

Very hardworking Guys came to my house to ; pressure wash all the green algae off the walls ; make sound any holes/loose plaster ; prime the walls then actually spray Weathertex in the colour of my choice.
Cannot fault them on all the work done and am over the moon with the finished look - perfect.
Also so easy to keep in touch with head office with any queries I may have had.
Thanks everyone involved and I can definitely recommend yourselves to anyone wishing to improve the look of their property.
Again, perfect.

4 de marzo de 2025
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Hi Steph, We're thrilled to hear you had such a positive experience! Your feedback to us is very much appreciated Thank you

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience from…

Absolutely fantastic experience from start to finish. The team were so helpful, talked everything through with us and stayed in touch right until the project started. The actual process was brilliant and the team worked really hard (despite it being cold outside in Jan/Feb!), did everything so professionally and kept us updated. They dealt really well with the plants growing up the walls around our house too. The finished house looks amazing and we’re so happy with it. We went for coarse texture in white and it looks great. Huge thank you! We would definitely recommend the whole experience and team.

8 de enero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Very Mixed Feedback

Initially, communication was poor: no-one advised me works would not be starting on the Monday, so I was left waiting for confirmation. However, that was rectified once I reached out and 'led' project management myself (I'm in the construction industry so thought 'sod this'). The contractors Kevin, Darren and Matthew, were great with the exception of a minor issue I had with housekeeping which, again, I addressed with them directly. The finished works (aka the Wethertex) is fantastic and has vastly improved my home's appearance. To say I'm happy with the finish is an understatement and the brick/fascia masking is impeccably done. However, a few days post-completion, I found a piece of guttering/downpipe had fallen to my patio where it hadn't been re-attach at roof level, something I fixed myself (the screw had been removed but never replaced. This resulted in my (precarious) removal of a bedroom window to access the roof guttering given I couldn't lean a ladder against the wall until fully cured). This was unfortunate and frustrating as the pipe was never going to stay in place and had allowed rain water to drip down the wall and bay window tiles. However, I, again, resolved that oversight. Now, I'm struggling to obtain a copy of my guarantee and have concerns I need the T&Cs so I don't, inadvertently, invalidate that guarantee. Having previously given my email to a chap called 'Andy', last week sending an online form and, most recently and this week, sending an email requesting the guarantee, I've yet to receive a copy (or a response advising me a copy is on its way). I would have called 'Andy' for an update given he assured me my email submission was so he could send the guarantee to me, but, due to an extremely uncomfortable phone conversation where he was of the view we had 'a connection' (I won't embellish but it was neither good nor professional, especially given I'm a paying customer), I don't wish to speak with him again. It's truly a shame the review is mixed as the works really are extremely good and I was hoping to call the company back after my extension and new garage build in a couple of years' time, but that is now rather doubtful given I seem to have been abandoned post-payment (and I don't relish another uncomfortable call). I may need to request re-attendance in the future and in line with the guarantee and my consumer rights, but I do need that guarantee for my files.

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Never Paint Again

Never Paint Again have just completed the re rendering of our house. Darren and Kevin carried out the work to an exceptional standard, and I have no hesitation and recommending them to anyone contemplating similar work.

15 de octubre de 2024
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Thank you! This means a lot to us and we appreciate the feedback.

Valorada con 5 estrellas sobre 5

A big thank you to Darren and Kevin for…

A big thank you to Darren and Kevin for the work they done on our house nothing was to much trouble there workmanship was outstanding your company should be proud of you and the quality of work when finished was superb can’t thank you guys and your company for what we think is a fantastic job on our house we have allready recommended you to passers by who have stopped and admired our house thanks again to nos for a top quality job

9 de septiembre de 2024
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Hi Sharon, thanks ever so much for stopping by and reviewing us, we really appreciate it, thank you! Kind regards, Alex.

Valorada con 5 estrellas sobre 5

Great job!

We are very pleased with the finished results - the house looks amazing especially when compared with its previous condition.
During the project the team worked closely with us to address and resolve any issues and were professional throughout.

30 de enero de 2024
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Thank you! Very much appreciated

Valorada con 5 estrellas sobre 5

Very happy with the job done

Very happy with the job done. The guys were very professional and took real pride in their work. Left the house looking great and even tidied up after they had finished. Would recommend!!

17 de agosto de 2024
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Hi, thank you, we very much appreciate any feedback

Valorada con 5 estrellas sobre 5

Excellent service and quick turnaround

Excellent service and quick turnaround.

Very pleased with the outcomes of the project. House facade looked was looking very tired and the lads did a cracking job. Would recommend to anyone looking to transform the exterior of their home.

2 de agosto de 2024
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Thank you, we appreciate the feedback, it was a pleasure to work on your home.

Valorada con 5 estrellas sobre 5

We have recently had our house repaired and Painted.

We have recently had our house repaired and painted by the company Never Paint Again NPA
The initial contact was with Justin who explained the process that would be followed and showed many examples of their work.
It was a huge decision and investment for us and one that we considered at length before proceeding. We were not disappointed. The process from original contact to completion was seamless. Whilst there was a slight delay in the proposed starting date which was due our poor weather, I can confirm It was certainly worth the wait.
The contract team of Craig Richard and Nicky were thorough throughout the total process. They were always punctual, very polite and I could tell they took extreme pride in this project. They explained what was going to happen during each day and they certainly hit their targets.
Starting at 8 am they worked continuously, sometimes to 7 in the evening and always before they left cleaned up where appropriate.
The final textured paint finish on our house is perfect and has completely transformed its kerb appeal.
Thank you NPA and the team of Craig Richard and Nicky.
I have no issue in highly recommending them.
Graham

26 de julio de 2024
Opinión espontánea
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Respuesta de Never Paint Again UK

Thanks Mr Lardner, your feedback is very welcome

Valorada con 5 estrellas sobre 5

Wow factor!!!

Wow factor!!!

So glad we decided to go ahead with this work to our tired house. Darren, Mathew and Keith's attention to detail from preparation to the final stage is second to none. The colour antique white looks amazing and looks great next to the anthercite grey windows. Well done NPA and credit to you for having amazing employees.

3 de agosto de 2024
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Thank you! Your feedback is very much appeciated

Valorada con 1 estrellas sobre 5

Not interested when it goes wrong

The sales and installation process was fine. However we have areas at the back of the house where the coating is cracking, swelling and peeling away.

What is really concerning is that a company who's sales people make a big thing about the 20 year guarantee are totally uncommunicative when it comes to handling issues.

It took 3 phone calls to get any kind of response and then I was met with an e mail detailing all the reasons why they wouldn't honour the warranty. I emailed all the information and photos that they requested and a month later I have heard nothing.

As it stands I cannot recommend this business and I would suggest you avoid them.

1 de agosto de 2024
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Dear Mr Taylor. I am sorry that you feel this way regarding the repair. We strive to carry out repairs within a 12 week window. I can see from the thread of emails going back to the 20th of June that the repair has been acknowledged and will be carried out before the 20th of September 2024. This has been acknowledged by yourself by email, a copy of which can be resent to you if you wish. With this borne in mind, it would be nice if you could reconsider your review. Thank you

Valorada con 5 estrellas sobre 5

this company are brilliant,

this company are brilliant,
craig and Richard are the most hardworking and nicest people you would wish to do business with.
craig phoned me in November to say they were behind with their schedule and would be at my house asap
in the meantime the scaffold company turned up and erected the scaffolding that was on friday Sunday craig phoned to say they would be up early next day
they were outside my house before 7am and waiting for me to connect their tools to the electicity,from then on they worked tirelessly filling in cracks rendering my house that hadn't been touched for about 40 years and in no time at all had transformed it so it now looks far better than the housing association houses across the street that had also had a facelift it looks absolutely brilliant and feels drier and warmer,i am well pleased.
mr court

25 de noviembre de 2023
Opinión espontánea
Logotipo de Never Paint Again UK

Respuesta de Never Paint Again UK

Thank you so much! It was a pleasure working for you.

Valorada con 5 estrellas sobre 5

Fantastic job

On Monday 14th August, we were very fortunate to have Craig and Richard turn up to our property to re-coat it. They had left South Wales at 5am and arrived at ours, in deep Cornwall, at approximately 08.30 They introduced themselves and immediately started work. I made them a cup of tea, but they didn't stop to drink it, just took the occasional sip and carried on. I am not kidding when I say that they did not stop until approximately 19.30, not even for a lunch break! I have never seen anyone work so hard as these 2. They left to go to their Hotel about 5 miles away, saying that they would return the next day to carry on. And so they did, at approximately 07.45 and off they went again, just work, work and more work! This was how things went until they finished our property. They were always very friendly, courteous and knowledgeable. We were having the house done in split colour, pale green to the top and white on the ground level. Because of the state of our house, it was always a bit embarrassing to tell people it was ours. Not any more! It looks fantastic, and we are incredibly proud to call it ours. All down to Craig and Richard. They were meticulous with their work and, obviously, take a huge amount of pride in what they do. They are an absolute credit to the Company and I would have no hesitation at all in recommending them to anyone.

14 de agosto de 2023
Opinión espontánea

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