New Heat Solutions LLP 

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This a well-organised professional, efficient, but very friendly company. The work to install the Air Source heat pump took a solid four days, during a cold week, most of which was using four electri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I requested repairs and annual service for my boiler and underfloor heating system from New Heat. They were very responsive to my e-mails and phone calls. There were no hidden costs. Every job was exp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Matt came to diagnose a low-flow issue with our Mitsubishi Heat Pump. He diagnosed the system, checked for possible issues and discussed recommended options to remedy the issue. We booked him for a ne... Ver más

Información sobre la empresa

  1. Contratista de calefacción
  2. también en la categoría
  3. Proveedor de sistemas solares para agua caliente
  4. Recursos naturales renovables y medioambiente
  5. Servicio técnico de calefacción y calderas

Escrito por la empresa

At New Heat Solutions, we believe in building a loyal and efficient team that understands that above all else, quality matters. Through this ethos. we have gained a reputation of quality installation and reliability with numerous residential and commercial clients and developers within the home counties. Our scope of work ranges from the installation of all types of commercial and residential plumbing, to underfloor heating and renewable energy solutions, as well as annual servicing on all types of heat pumps, and a full post-installation commissioning service. We are fully conversant with the Government Department for Business, Energy & Industrial Strategy and can offer practical and meaningful advice gained over numerous field installations in order to propose workable solutions. Whilst our main scope of work is in the installation of plumbing, underfloor heating and renewable energy, maintenance work is always an important consideration. We are very proud to be MCS accredited, certifying us as a low-carbon contractor in the renewable field. Spearheading the Renewables Servicing department is Matt Heath, who over his 18 years in the industry, has gained a wealth of experience and technical knowledge on servicing and maintaining renewable heating solutions. Alongside Matt is a strong team of professionals who work to ensure that our clients’ heating systems are working at their best.


Información de contacto

Todas las opiniones

(86)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Service

We booked New Heat to service our boiler and ASHP. They turned up on time, were knowledgeable, and were very respectful to both my wife and I. Great service and well priced. RF

28 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Heat pump annual service

Heat pump annual service, done efficiently and thoroughly. Have provided a great snagging service since initial installation.

21 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Annual service of ground source heat pump system.…

New Heat carried out the annual service of our ground source heat pump,

They were prompt, efficient and courteous.

13 de febrero de 2023
Opinión espontánea
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Respuesta de New Heat Solutions LLP

Hi Richard,
Thank you for your review of the Annual service recently carried out at your property.
We appreciate your feedback!

Valorada con 5 estrellas sobre 5

Professional Service

On time, Spent more time on looking for solutions to my issues than I expected and came up with various adjustments to improve the heating issues I have

2 de febrero de 2023
Opinión espontánea
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Respuesta de New Heat Solutions LLP

Thank you very much for leaving us a review. We look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Friendly, well-organised professionals.

This a well-organised professional, efficient, but very friendly company. The work to install the Air Source heat pump took a solid four days, during a cold week, most of which was using four electric heaters to keep the house warm. Everything went very smoothly and no problem or preference of ours was too much trouble to sort out. The only slightly unwelcome surprise was the size of the outdoor unit. On the other hand, the heat in the pipes was no less than before the installation and better than a friend who called to check and compare has experienced. The team were neat, careful and considerate. Top marks!

20 de enero de 2023
Opinión espontánea
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Respuesta de New Heat Solutions LLP

Thank you very much for taking the time to leave New Heat Solutions a review, we really appreciate it.
We look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

New Heat Solutions Heat Pump Service

New Heat Solutions did a first class job to complete the annual service of our Heat Pump. The engineer was prompt, very knowledgeable and offered some great advice and was done in just over an hour. I would recommend to others and use again.

6 de enero de 2023
Opinión espontánea
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Respuesta de New Heat Solutions LLP

Thank you for taking the time to leave a review, we truly appreciate it.
We look forward to working with you again in the future.

Valorada con 5 estrellas sobre 5

Annual Samsung air source heat pump service

Engineer turned up on time, checked all radiators, tank, heat pump. took a couple of hours. no problems.

22 de noviembre de 2022
Opinión espontánea
Logotipo de New Heat Solutions LLP

Respuesta de New Heat Solutions LLP

Good afternoon, Mr Jones,

Thank you very much for leaving us a review, we really appreciate your comments.
We look forward to working with you again!

Valorada con 5 estrellas sobre 5

New Heat great Heat pump installation

New Heat has installed a new Heat Pump and a retrofitted heated floor.
The overall process is excellent from the survey until the end of the work. The information is evident and detailed. You have quickly a good idea of the overall cost of the project and there's no hidden cost coming along the way.
The schedule has been perfectly respected and the quality of the work is at a very good standard.
All your contact are polite, quick to respond, and very professional.
Overall we are very happy with the result, the Mistubichi Heat pump is surprisingly very quiet and the new heated floor is very efficient.
New Heat has done a great job and we highly recommend the company if you want to install a heat pump system.

Family VINCENT

24 de octubre de 2022
Opinión espontánea
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Respuesta de New Heat Solutions LLP

Good afternoon, Mr Vincent,

Thank you very much for your feedback - we really appreciate it.

Please do let us know if you require any further assistance.

Valorada con 5 estrellas sobre 5

Very good

The service is thorough and we are kept in the picture very well as to what we need to do to ensure the system works well. Very good work.

27 de octubre de 2022
Opinión espontánea
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Respuesta de New Heat Solutions LLP

Thank you for your review. We look forward to assisting you again in the near future.

Valorada con 5 estrellas sobre 5

Heating via ASHP for village hall charity ..

We are a village hall charity and saw so many companies regarding Air Sourced Heat Pumps for heating. New Heat were the only company that we felt confident dealing with. We are delighted with the results of the installation and were pleased that New Heat were so responsive when we had a couple of minor issues in the first week.

5 de septiembre de 2022
Opinión espontánea
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Respuesta de New Heat Solutions LLP

It has been a pleasure working at Chiddingfold Village Hall, thank you for your feedback it is much appreciated.

Valorada con 5 estrellas sobre 5

Heat Pump Service

From the response to my initial query to the service being completed New Heat were professional, timely, helpful and knowledgeable. We will be using them going forward and would highly recommend.

6 de octubre de 2022
Opinión espontánea
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Respuesta de New Heat Solutions LLP

Hi Clare,
Thank you very much for taking the time to leave us a review, we really appreciate it. Please do let us know if you require any assistance before your next service.

Kind regards,
Gemma

Valorada con 5 estrellas sobre 5

Very Happy Customer!

Our experience with New Heat was first class from start to finish. Jo in the office was very helpful in arranging our appointment and following up afterwards.

Matt the engineer was very helpful and extremely thorough in his inspection and has got our underfloor heating set up and running correctly.
Thank you New Heat.

27 de septiembre de 2022
Opinión espontánea
Logotipo de New Heat Solutions LLP

Respuesta de New Heat Solutions LLP

Thank you very much for your review - we really appreciate it!

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, excellent communication, very reasonable and they know what they are doing. Also it took them only 24h to come out to a fault for my solar system, whilst other companies had a 3-4 months wait time.

8 de agosto de 2022
Opinión espontánea
Logotipo de New Heat Solutions LLP

Respuesta de New Heat Solutions LLP

Thank you very much for taking the time to leave us a review. We really appreciate it! Please do let us know if you require any further assistance, we will be more than happy to help.

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