NewLaw Solicitors (Wills and Probate) Opiniones 

185
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From start to end an easy process. Our solicitor was knowledge and guided us in making our wills and trust for our home.The cost was excellent too, much cheaper than using an external agency. Our will... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

NewLaw helped us with a complex probate case and made it look easy. NewLaw helped us with a complex probate case and made it look easy. We cannot speak highly enough of our Case Manager Tara Kennedy,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mia took over the case at short notice, went through the file and quickly got on top of things. She scheduled a telephone call within a day and subsequently arranged an interim payment from the estat... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from Emily Roberts, she sent clear instructions and kept me updated to my mother’s Probate. I received the Grant within a couple of weeks of her taking on my case. Very reasonable... Ver más

La empresa ha respondido


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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4,7

Todas las opiniones

(185)

91 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great efficient service

Great efficient service

5 de marzo de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Thank you for the excellent 5-star review. We're delighted to hear our Private Client team were able to provide a top tier service.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Will Changes

Recently made a will then not long after wanted to make a change. No issue and sorted very quickly. I have been supported by Rachel who has answered all my questions and queries promptly. Communication has been excellent. Highly recommend.

2 de marzo de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Thank you for the excellent 5-star review and the lush feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

I have nothing but praise for this…

I have nothing but praise for this company. I had a long drawn out case that my solicitor Jackie rice dealt with. She was brilliant in all situations and made the whole process easier than it might have been.
A huge thank you to her and the company.

2 de marzo de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Mrs. Holmes.

Thank you for the great review and lush feedback. We're so pleased to hear that Jackie's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.

We have passed on your feedback to Jackie.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Kept us up to date with progress of the…

Kept us up to date with progress of the Probate application. Helped with minor issues with the application,an excellent service.

1 de marzo de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Bruce.

Thank you for the great review and lush feedback. We're so pleased to hear that Emily's knowledgeable and attentive support made your Grant Only Service straightforward at such a difficult time.

We have passed on your feedback to Emily.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Very good knowledge advice and help

27 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, William.

Thank you for the great review. We're so pleased to hear that Sophie's knowledgeable and attentive support made your Grant Only Service straightforward at such a difficult time.

We have passed on your feedback to Sophie.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Excellent service

Rachel provided and excellent service, explained our options thoroughly and was always at the end of the phone if we needed any further explanations.

27 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Nikki.

Thank you for the excellent 5-star review and the lush feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

I used NewLaw for support with Probate

I used NewLaw for support with Probate, specifically with help submitting the very long, complex IHT application form. I was very impressed with how NewLaw handled it and feel that the price I paid was very good value considering all the work that had to be done. I would definitely recommend them to others. They helped me a great deal as Executor of the estate.

18 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Alex.

Thank you for the great review and lush feedback. We're so pleased to hear that Sophie's knowledgeable and attentive support made your Grant Only Service straightforward at such a difficult time.

We have passed on your feedback to Sophie.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

My overall experience with NewLaw was excellent .

My overall experience with NewLaw Solicitors was excellent.
From start to finish the experience was done with expert advice and support.
Highly recommend Rachel Grey, she made the whole process much easier than I thought it would be.

17 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Lena.

Thank you for the excellent 5-star review and feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Good communication

Good communication, friendly approach
clear instructions and excellent advice with transparent costing
Promp efficient service from Rachel

I have recommended rcn law to fellow colleagues

25 de noviembre de 2025
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Thank you for the excellent 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Rachel was very professional and clear…

Rachel was very professional and clear and knew exactly what I needed. The whole process was done over the phone with just a few signatures to send. Excellent service ! Would thoroughly recommend.

2 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Vanessa.

Thank you for the excellent 5-star review and the lush feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 1 estrellas sobre 5

This company has been dealing with…

This company has been dealing with family probate for more than 4 yrs and still waiting. This is the worst company I have ever dealt with. All they give is the run around. I think they are trying to make interest on our money or they want us to get frustrated and keep the funds. Everyday they need something else. Got stuffs notarized still not good enough for them. If you are looking to do a probate stay far as possible from this company. I would give them a 0

16 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, T'anna.

We're sorry to hear that our service has not met your expectations.
You will shortly receive a request for more information from Trustpilot so that we can locate your case and file. Once we have this information we will be in touch so we can investigate your concerns.

Kind regards,
Elliot
Client Care Manager

----------

Dear, T'anna.

As you have not responded to our request for more information we are unable to confirm your service with ourselves and therefore cannot aid in resolving any issues you may be encountering. If you are able to supply us with contact details we are more than happy to get in contact and try and help.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Very easy to deal with - thanks.

Excellent communication and clear instructions and advice and seem to be very good value.

9 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, David.

Thank you for the excellent 5-star review. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Fabulous support arranging Power of…

Fabulous support arranging Power of Attorney. Excellent communication and support from trained professionals.
In a world where time is precious being able to speak to a solicitor and arrange important documents remotely and efficiently is extremely reassuring and valuable.
Recommend using this firm who support RCN members.
Impressed with the professionalism throughout.

26 de enero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Sandra.

Thank you for the excellent 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Excellent service.

Rachel was friendly, professional and efficient. This was a review of my will which I made with NewLaw a few years ago. The process was straightforward and met all my expectations. Highly recommended.

3 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Thank you for the wonderful 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide excellent service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Probate Case Manager

The Probate Case Manager, Jackie Rice, who followed my case, was always very supportive, clear and competent, giving me complete, exhaustive, and professional feedback to any question asked. Also, the kindness and empathic approach I experienced have been very helpful during the whole process.

2 de febrero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Francis.

Thank you for the great review and lush feedback. We're so pleased to hear that Jackie's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.

We have passed on your feedback to Jackie.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Combined wills

Used the company to do our combined wills. They were efficient, excellent communication and the price was very reasonable . Rachel was very helpful and knowledgeable.

31 de enero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Sarah.

Thank you for the fantastic feedback. We're delighted to hear Rachel was able to provide excellent service when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Appointments were arranged to suit me

Appointments were arranged to suit me. Clear advice and understanding were shown.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Julie.

Thank you for the fantastic feedback. We're delighted to hear Rachel was able to provide excellent service when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Knowledgeable advice&great service

We had never written a will before and felt very supported in the process. Rachel took time to answer all our questions, especially around guardianship, and she explained the process well. We had started the process before with another company, but had a bad experience, but this was so much better.

29 de enero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Thank you for the wonderful 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide excellent service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Wills and probate

From start to finish New Law have been fantastic.
Alise and her team have answered every question I've thrown at them straight away and put all my worries and issues to rest.
Thank you so much for everything you've done to make this process as easy as possible.

27 de enero de 2026
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Dominik.

Thank you for the great review and lush feedback. We're so pleased to hear that Alise's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.

We have passed on your feedback to Alise.

Kind regards,
Elliot
Client Care Manager

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Extremely professional and considerate. I cannot recommend the firm highly enough. In particular Mr. G Rathore was extremely sensitive during a particularly difficult time for us.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de NewLaw Solicitors (Wills and Probate)

Dear, Ann.

Thank you for the wonderful 5-star review and fantastic feedback. We're delighted to hear Gurjeet was able to provide excellent service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

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