New England Design Opiniones 118

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff were brilliant, from explaining the different qualities of fabrics and the foam fillings to the pricing. My two seater and large footstool look like new after reupholstery! Collection of... Ver más

Valorada con 5 estrellas sobre 5

Beautiful footstool which is clearly teally well made with quality materials. Customer service has been wonderful as needed it to arrive earlier than stated (for a birthday present). The company went... Ver más

Valorada con 5 estrellas sobre 5

Wow. We wanted one of their other fabrics on footstool we wanted. Customer Service was extremely helpful. Sample material was sent out and we placed our order. They've just turned up really quickly &... Ver más

Valorada con 5 estrellas sobre 5

I bought a footstool and cushion covers which I am so delighted with. I discussed the options available on the phone and was sent samples to help me choose. My order arrived within a couple of weeks a... Ver más

Información sobre la empresa

  1. Fabricante de mobiliario

Escrito por la empresa

We've been crafting sofas handmade by us since 1985 and specialise in upholstery on sofas, chairs, dining seats etc. Offering full recovers, loose covers, cushion covers & new inners. Available in Fabric or leather with 1000s to choose from.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Newly reupholstered Furniture

The staff were brilliant, from explaining the different qualities of fabrics and the foam fillings to the pricing. My two seater and large footstool look like new after reupholstery! Collection of my furniture was prompt and as scheduled, even though I threw a spanner in the works by adding the footstool after placing my original order for the 2 seater sofa!
I was in no hurry but the whole process took only 8/9 weeks! Contacting the company was easy through email and phone. Replies were prompt.
It took me 3 years to make the decision between a new suite or reupholstery and this company helped me to make it!
I was so excited when it came to my delivery date and the lads were great, taking excellent care whilst manoevring the bulky 2 seater through fairly narrow patio doors. The level of quality is simply superb!

5 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful footstool and above and beyond customer service

Beautiful footstool which is clearly teally well made with quality materials. Customer service has been wonderful as needed it to arrive earlier than stated (for a birthday present). The company went out of their way to check stock and post early for me…judt brilliant!

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class company to buy from

I purchased a half classic footstool from this company. I can't believe how friendly and helpful they were. I wasn't sure of the grey colour that I wanted and they instantly sent 3 samples of their beautiful quality chenille fabrics for me to choose from.
I also requested a change to the type of legs and they promptly dealt with my request too.
This is a really well made solid stool and I'm delighted with the way it looks. I'm sure I'll get years of use out of it.

26 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tried to call numerous times no answer

Tried to call numerous times no answer. Was helpful on Etsy but then as soon as I purchased my items I never heard back. I’ve tried to message on all social media and nothing. My item should have been delivered by now.

9 de octubre de 2025
Opinión espontánea
Logotipo de New England Design

Respuesta de New England Design

Apologies for the lack of response. We are committed to resolving this immediately.
To help us locate your order and dispatch status, please provide your Full Name and your Etsy Order Number .
You can also call us during our open hours (Mon-Sat, 10 a.m.–5 p.m.) at 01706 371711 or email the details directly to info@newenglanddesign.co.uk.
We will look into this as soon as we receive your information.

Valorada con 5 estrellas sobre 5

Fantastic Family Run Company

Wow. We wanted one of their other fabrics on footstool we wanted. Customer Service was extremely helpful. Sample material was sent out and we placed our order. They've just turned up really quickly & very well packaged. They're fantastic quality, beautifully made and fabulous pieces of furniture. We are extremely please with everything about this company. What a pleasure getting something made by a family company in the UK rather than something mass produced in China. Delighted.

9 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted with the footstool bought…

Delighted with the footstool bought from this company, which appears to be very well made and robust. Website, ordering and delivery all easily
navigated, and in fact delivery was a week before their estimate. A company I would be happy to deal with again.

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

Super quick service, very reasonable prices and good quality footstall received. Would definitely recommended this company!!

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Black Faux Leather Footstool.

Recently I bought a black faux leather footstool from “New England Design.”
It took me by surprise as to how realistic the Faux Leather look was. It was a great buy. From ordering, to delivery was faultless. It is a smaller footstool as this item was required for my tv room
But, the measurements were spot on and it looks great.
I was given a discount being a first time buyer.
Can recommend.

19 de agosto de 2024
Valorada con 5 estrellas sobre 5

Prompt

Prompt, helpful and efficient and product is perfect! Excellent service. Thank you.

16 de agosto de 2024
Valorada con 5 estrellas sobre 5

Customer service brilliant

Ordered some fabric samples as i quite like the look of the footstools. Samples arrived quickly material is of good quality and customer service fabulous. Just need to decide which fabic!

5 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great service & quality product

Great experience and am delighted with my 2 new armchairs. I had a small space so needed the bespoke service. Chose the chairs I liked then had them made up to the smallest size possible. They look great.

24 de julio de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más