Newham Opiniones 

The roadworks on Leyton Road are absolutely terrible. The traffic every morning is extremely bad and barely moves. My children are regularly late for school because of these delays.

What makes it even more frustrating is that the works seem to be taking forever, and on many occasions there appears to be very little work actually happening while the road remains heavily disrupted.

This is affecting families, people going to work and everyone who has to travel through the area. The traffic management needs to be reviewed urgently and the work needs to progress much faster. Residents should not have to deal with this level of disruption every day.

Very Disappointing Service - Would Not Recommend

I paid £30 for Newham's Bulky Waste Service to collect my fridge, but they failed to collect it on the scheduled date. A few days later, someone removed the fridge during the early hours of the morning. When I contacted Newham Council to explain what had happened and request a refund, I was told that their policy is that no refund is given if the item is taken before their collection team arrives. However, my fridge was only removed after the date Newham had originally agreed to collect it, so I do not believe this policy should apply in my case. I pointed this out, but received no meaningful response. Had I known the collection would not take place as arranged, I could have used another company that was more reliable. Instead, I paid £30 for a service that was not delivered. I am very disappointed with both the lack of service and the customer support I received. My complaint was met with what appeared to be a standard template response, and my follow-up message was ignored. Overall, this was a waste of money, and based on my experience, I would not use Newham's Bulky Waste Service again.

Zero stars would still be overrated for Newham Council.
They are quick to 'remind' you of any late payment but cannot even seem to empty bins as required and payed for. When complaints are raised they either ignore them or claimed to have rectified the problem when nothing has happened.

Newham council is appalling sort it out they have changed the way you log in council tax is a no show you put your correct details in it's wrong details two attempts left for god's sake I no my own details and they wonder why so many people are in arrears you can't telephone them your waiting over an hour or the phone goes dead it's an ABSOLUTE disgrace oh well your loss if the council tax don't get paid but then again your the first ones to complain if it's not paid newham council is an absolute disgrace and I will keep on saying it sort your website out A.S.A.P

2.5 hours on hold for a council tax enquiry absolute ridiculous

do not rent on clifton road e7 8qe postcode. kids scrach cars on steet. hittig cars and houses walls with ball. they are few families with 3+ kids and they don t loock after theem. is worst. screeming all evenings...

Pity I cannot give 0 stars. I've been attempting to get a council tax refund for 6 months, every time i call it takes 10 minutes to get past the automated assistant that just directs you to a form on the website (that is near impossible to find) which i have done 3 times and each request has gone unanswered.

There were so many Victims by the NEWHAM COUNCIL ENFORCEMENT Scammers illegal unlawful harmful Culprits Criminals Offensive gangs. Or how long this illegal injustice shameful harrassement to the Vehicles Owners. PCN fines should to be given proper ways. Couldn't believe how does kept continuing illegal unlawful harmful bussinness totally 100% illegal breaches of Laws and they are too powerful. Given PCN even though not the Owner of the Vehicles this case also posted into the REVIEWS. My vehicle taken away and whenever I visited didn't given me my vehicle back. My belongings is in inside. NEWHAM MAYOR NEWHAM POLITICAL LEADERS should to be stopped Criminals Offensive activities immediately please. Its a very serious Criminals activities which is totally unusual in the FIRST WORLD COUNTRIES. Is this called first World Leading County UK truly shocked. This is direct thefts burglary looting robbery nothing is worst than this. Please removed this NEWHAM POUND from the NEWHAM and use for given something better that can supportive for the Residents in Newham. Big and massive grounds should to be built up HOMELESSNESS SHELTERS. Please stopped theft Vehicles and money both from the Victims which deliberately intended targeted by the ILLEGAL LAWS BROKERS CULPRITS CRIMINALS GANGS. I want my Car back and my belongings which is kept inside the CAR POUND. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎💯

i have tried to have people removed from my council tax bill for 8 years. this year alone i have filed the forms online 3 times, waited over 3 hours in total (3 sittings) on the phone, only to be told each time to fill out the form again. i get an automated response each time stating i should have a proper response in 5 days.... it has been 8 years and still no joy. i am now the only tenant but am still paying for three people. the forms ask for details of the previous tennents but i havn't spoken to one of them in over a decade. now as a solo tennent i am forced to pay 25% more than i should be every month in council tax because they will not respond. i am moving out soon and i assume it wiill be almost impossible to inform them of this and have it actioned. newham council are corrupt.

Unfortunately cannot give it nil points. You cannot log into the website. You put in your correct details the site tells you
" Incorrect details, please retry
You have entered incorrect details. Please try again. You have 2 attempts remaining."
Seriously - Newham fix your website - people have better things to do than spend 2 hours to access their council tax!!!!

Absolutely impossible to contact the council. The homepage always crashes or shows blank pages and the voice bot is designed you to get you to open the website no matter what enquiry you may have.

Trying to tell Newham council of council tax change on their website was impossible. Website full of glitches and demands for irrelevant information. Shockingly bad experience. Resorted to phoning, expected very long queue only to find a fully automated system that kept pushing me back to using the malfunctioning website. Britain in 2026 I’m utterly sick of it.

Rang with a query and went round in a recognition loop several times before the automated system terminated the call. Impossible to speak to customer service about Council Tax.

Went to Stratford libraries and the toilets stink. Lots of robbers in borough. DON’T COME HERE

I honestly don’t know another borough that ignores correspondence to this extent. Contacting Newham Council is almost impossible. Emails go unanswered, follow-ups are ignored, and residents are left chasing basic services with no clear route to resolution.
There is a very obvious two-tier system within the borough. Areas like Stratford City are spotless and well-maintained, and residents there clearly receive a consistent level of service. However, if you live outside those zones, particularly around East Ham and surrounding areas, you are largely on your own.
In some parts of the borough, rubbish is not collected properly and roads are visibly scattered with litter for long periods of time. This isn’t occasional neglect, it feels ongoing and systemic.
Newham residents deserve equal treatment regardless of postcode. Basic services like waste collection, street cleaning, and responding to residents should not depend on whether an area is seen as high-profile or profitable.

It’s the worst and disgusting rude people, they don’t answer phone calls and let you wait for hours
Newham council should be investigated
Because there are a lots of corruption going on.

Most frustrating experience, the automated voice recognition is ridiculous. Such vague options, and then you just get hung up on if she doesn't like what you are asking to talk about!
When you finally, by some miracle, get into the queue to talk to someone, it's a wait of over an hour and a half, if you are lucky. I sent an email a week ago and had no response, so I had to call as the matter was urgent and was asked to call back with information.

Useless never get hold of them left me with mould for years constantly getting ill and have kids I also suffer with epilepsy

This council is absolutely terrible. I’ve spent hours on the phone waiting, unable to reach anyone. Their website is also very inflexible, making it extremely frustrating to resolve any issues.