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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exceptional Service! I requested a Saturday delivery as the stock was urgent and they made it happen. Clear willingness to go above and beyond to build a customer base. As for the products the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful and efficient people. When my order arrived, I realised the packaging bag I order was too big, I immediately messaged them and they offered a refund and helped me to choose the right size... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great quality mailing bags, price s. Are very good ,order one day and it's next day delivery, brilliant service I will be using the company for all my mailing bags highly recommended

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly service when I first contacted Newpack Packaging very efficient. Sent email confirmation of my order and details of when items would arrive. Very happy and will use them again. 5 star servi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de empaquetado
  2. Mayorista de artículos de oficina
  3. Tienda de suministros de oficina
  4. Mayorista de bolsas de plástico
  5. Mayorista

Escrito por la empresa

Welcome to New Packaging; we are one of the UK’s premium packaging product businesses. In an attempt to make a positive impact on the world, we started New Packaging to provide high-quality, affordable and eco-friendly packaging. Every product we make is made from premium quality materials, whether it is a simple packaging box or bubble wrap. Quality is our top priority. Despite their premium quality, each of our packaging products is extremely light, which makes them ideal for use. Our website has been created specifically for the ease of usage of our customers. With our online shop, ordering all of your packaging supplies has never been easier. With us, you will always get what you need when you need it. Our catalogue of products comprises tapes, mailing bags, postal boxes, bubble wraps, pallet wrap etc. WHY CHOOSE NEW PACKAGING ? Quality Packaging Products At New Packaging, each product is crafted from premium quality materials designed and assembled to meet customers' specifications. Competitive Prices Our main goal is customer satisfaction, & thus we offer high-quality products at competitive prices. Eco-Friendly & Sustainable Options We offer eco-friendly products to customers to achieve sustainable practices across their businesses. We work for customer service and support When it comes to customer assistance, we have the most experienced team working to address any question you may have at New Packaging. Our team of staff are always here to help you whenever you need them. They are always very eager to assist you in figuring out your packaging needs and providing you with the best after-sales support possible.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Arrived fast I'm very happy 😊

Arrived fast I'm very happy 😊

31 de marzo de 2026
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our quick delivery service. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Excellent Polybags

Excellent Polybags, fit my requirements perfectly

4 de abril de 2026
Opinión espontánea
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our products. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Great quality mailing bags

Great quality mailing bags, price s. Are very good ,order one day and it's next day delivery, brilliant service I will be using the company for all my mailing bags highly recommended

29 de enero de 2026
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our products and our customer service. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Good service from Newpack Packaging UK…

Good service from Newpack Packaging UK Ltd. The customer service is great and professional.

28 de enero de 2026
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our service. Your review much appreciated! Have a good day!

Valorada con 4 estrellas sobre 5

great wholesale company I have ordered…

great wholesale company I have ordered manytimes but i would appreciate if they could push on delivery as it arrive so late

10 de enero de 2026
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Hi Rahini, thanks for being our loyal customer. Your feedback is much appreciated. Also, just to emphasis, we always dispatch our orders within time frame. But Once it's dispatched, It's entirely up to courier services. We simply cant control their operations.But, In future, if delays happens, Please contact us we will try our best to help you.

Valorada con 5 estrellas sobre 5

Accurate description of the product

Accurate description of the product. Immediate delivery. Good price. All round excellent.

27 de octubre de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our products and service. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

delivered very quickly and the products…

delivered very quickly and the products were just what I needed

28 de octubre de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our products and service. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Great service and communication

Great service and communication. Product is perfect for my needs and received in good order, thank you

25 de septiembre de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review and being with us. We glad you really liked our productsand service. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Fast response

Excellent service

28 de agosto de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for being our loyal customer. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Easy speedy service

Easy speedy service, good price

28 de agosto de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our service. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Arrived in good condition

Arrived in good condition. Easy to assemble.

5 de agosto de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our Boxes. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Good Delivery Price & Speed

Quick delivery and good quality boxes.
Thank you!

4 de agosto de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our Boxes. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Good product

29 de junio de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our quality Products. Your review much appreciated! Have a good day!

Valorada con 5 estrellas sobre 5

Great product at great prices

Great product at great prices

25 de junio de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our quality Products. Your review much appreciated! Have a good day!

Valorada con 1 estrellas sobre 5

Worst customer service experience!

Worst customer service experience!
Zarak is rude!
I placed an order a week ago, with no email confirmation so I phoned to ask when I can expect my order to be shouted at and told that my order wasn't received ( and that my order will not make them millionaires), and that they cannot dispatch my order. I sent them over proof of payment from AMEX and they still insist that they have no order, I have filled for a claim back with my card and will now wait 3 weeks for funds back.
AVOID

23 de junio de 2025
Opinión espontánea
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Hi sam, when Customer is angry they always felt seller is rude while we only telling you the FACT that happened. As we mentioned you on call that we have never received any payment from your bank/ provider. And at the same time you have also confirmed that you never received any confirmation email or order number from our website. We expect customer to understand the GENERAL process of ordering. Once, we received payment , Customer MUST received order number/confirmation, without this even we dont have any information about you. You required to contact you bank/ provider to check what is issue. Hope you understand and accept its error from you bank/provider not from us. Have a good day.

Valorada con 2 estrellas sobre 5

Box was damaged

Box was damaged. There was a hole penetrating 3 layers, first layer all the way through.

25 de mayo de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Apologies Tom that box has arrived damaged, we can raise this with Courier service for you. Meanwhile, We are happy to replace the box for you. Please conatct us on our email id so we will assist you further. Once again, Apologies on behalf of Courier service.

Valorada con 5 estrellas sobre 5

Fast delivery and good quality…

Fast delivery and good quality products. In fact I got a sample of their packaging tape and will be using it from now on. It was cheaper and a much longer role than the ones I have been buying on Amazon for years.
Highly recommended.

6 de mayo de 2025
Logotipo de Newpack packaging UK LTD

Respuesta de Newpack packaging UK LTD

Thanks you for your positive review. We glad you really liked our quality Products. Your review much appreciated! Have a good day!

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