Rust remover handled some pretty stubborn spots on metal parts. Took a bit of time, but it still worked without me scrubbing too hard. I messaged support about how long to leave it on and they gave a... Ver más
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Consulta las opiniones de los clientes
Nexa charged me $29.95 monthly for a membership that I didn't authorize, only for purchased a product ONE TIME ONLY. I purchased a product that " magically " fix a broken windshield of my car; but it... Ver más
La empresa ha respondido
Total scam! I saw an Instagram ad about miraculously fixing a crack in your windshield that seemed worth a try. I ordered one kit. Two kits showed up! So they doubled my order without authorization an... Ver más
La empresa ha respondido
ACHTUNG BETRÜGER! Meine Mutter hat hier vor einem Monat einen überteuerten Schimmelentferner gekauft und per Paypal bezahlt. Heute wurde automatisch über Paypal ein zweites Mal abgebucht für i... Ver más
La empresa ha respondido
1,6
Muy malo
37 opiniones
Ha contestado el 55% de las opiniones negativas
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Rust remover handled some pretty…
Rust remover handled some pretty stubborn spots on metal parts. Took a bit of time, but it still worked without me scrubbing too hard. I messaged support about how long to leave it on and they gave a clear answer. Made the whole thing easier.
23 de abril de 2026
Opinión espontánea
I ordered the foam cleaner mainly for…
I ordered the foam cleaner mainly for my car seats but ended up using it around the house too. It’s super easy and doesn’t smell too strong which I like. Shipping was quick enough, no issues there
18 de abril de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Leah,
Thank you for sharing your experience! We’re glad to hear the foam cleaner has been useful not only for your car seats but around the house as well.
It’s great to know you enjoyed the easy application, subtle scent, and smooth shipping experience. We truly appreciate your feedback and support!
Nexa Team
Did not work at all
Did not work at all. Nothing like the videos. The windshield still cracked
2 de mayo de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Josh,
We’re sorry to hear about your experience. However, after checking our records, we were unable to locate any order under the information provided.
To help us investigate this further, could you please provide your order number or the email address used for the purchase? We’d be happy to look into this and assist you accordingly.
Nexa Team
Scam says nexa USA but China base that…
Scam says nexa USA but China base that will say delivered and was not
20 de abril de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Mikey,
We’re sorry to hear about your experience. Please note that we operate with multiple warehouses in different locations to fulfill orders efficiently.
After reviewing your case, we can confirm that your order was marked as delivered, and a refund has already been issued.
In some cases, carriers may leave parcels in a safe place nearby. We recommend checking around your delivery area (such as your mailbox, porch, or with neighbors) to locate the package.
Nexa Team
Total scam
Total scam! I saw an Instagram ad about miraculously fixing a crack in your windshield that seemed worth a try. I ordered one kit. Two kits showed up! So they doubled my order without authorization and double charged me. I wouldn't have even noticed the double charge but then they started auto-billing a monthly charge of $29.95 from Prime Discounts 240-2976103 TX and when I called my credit card company to dispute this random monthly charge that is when I realized what had happened. This is a very deceptive scam that turns into a monthly fee they try to sneak in on people not paying attention. (and the crack repair doesn't work either!)... they are using that to get sneaky and try to get your money every month.
12 de enero de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Mark,
We’re very sorry to hear about your experience and understand your concerns.
Please note that the additional item may have been part of a promotional offer or order selection at checkout. Regarding the $29.95 charge, this is associated with a membership subscription that may be included with the order and continues after the 30-day free trial if not cancelled.
After reviewing your account, we can confirm that the membership has already been cancelled and all related charges have been fully refunded. No further charges will be applied.
If there is anything else you would like us to review regarding your order, please let us know—we’re here to help.
Nexa Team
Nexa charged me $29.95 without authorization
Nexa charged me $29.95 monthly for a membership that I didn't authorize, only for purchased a product ONE TIME ONLY. I purchased a product that " magically " fix a broken windshield of my car; but it doesn't work: after try four times, windshiel is the same: no solution. Don't waste your money buying from Nexa. Don't go in a fraudulent system that get your money with unauthorized membership. Nexa must to refund me my money.
15 de abril de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Oscar,
We’re sorry to hear about your experience and understand your concerns.
The membership is an optional subscription that is presented during checkout and includes benefits such as discounted pricing and ongoing customer perks. It is included with a 30-day free trial, and unless it is cancelled within that period, it automatically renews as a paid monthly membership.
After reviewing your account, we can confirm that the membership has already been cancelled and fully refunded, so no further charges will be applied.
If you have any additional questions or would like us to review anything further, we’re here to help.
Nexa Team
Don’t buy form NEXA-US
Placed an order and didn’t feel good about it when I looked at invoice. So I contacted them 19 minutes after placing order and told to cancel order. They got back to me a few minutes later and said order had been boxed up and gone to shipping. I told them to stop shipment and credit me. Then they said I they could not because it had been shipped and I had 90 days to return. Started to look into this company and realized it was a scam. All their responses looked like they were computer generated. Did not see one review above 1 star for this company.
6 de abril de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello James,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
After reviewing our system, we were unable to locate any order under the information provided. To properly investigate and help resolve this matter, we kindly ask that you share your order number or the email address used at checkout.
Once we have those details, we’ll be able to look into your request and assist you further as quickly as possible.
We appreciate your cooperation and look forward to resolving this for you.
Nexa Team
I had an advert through edge showing me…
I had an advert through edge showing me how wonderful this rustbuster stuff is, and how I can get 50% off. It's clearly a scam.
This is what AI thinks of nexa-us.com
"Based on the search results, you should avoid buying from nexa-us.com. It is widely flagged as a scam or a highly unreliable dropshipping site.Here is the evidence breaking down why it is considered unsafe.
Social Media Bait: The site heavily markets "miracle" products like Nexa Car Scratch Remover or rust removers via Instagram and Facebook ads. Independent reviews and videos often expose these products as ineffective polishes that do not work as advertised "
Warning-FlaggedExtremely Low Trust Scores: The site has a "Bad" rating on Trustpilot (approx. 1.4 stars), with customers consistently reporting that products never arrive, orders are doubled without permission, or the items received are cheap counterfeits shipped from China rather than the US.Unauthorized Charges: Multiple reviews mention "recurring billing," "membership charges" appearing on credit cards that were never approved, or difficulty getting refunds
30 de marzo de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Russell,
We’re sorry to hear about your concern regarding the advertisement you saw.
Please note that promotions or ads displayed on third-party platforms (such as browsers or social media) may vary depending on the campaign and timing. However, we can confirm that any legitimate order placed through our official checkout is processed and supported by our customer service team.
If you have any questions about a specific purchase or believe there has been an issue, please share your order number or email address used at checkout, and we’ll be happy to look into it for you.
Nexa Team
I original bought Nexa rust removal…
I original bought Nexa rust removal from the web site then found out later I could get the same stuff on Amazon for 1/3 of a price they charge. This is not the end. I begin to realize they charging my PP account every month for 29.95. I contacted them and was response with I had purchase Prime discounts (what ever that is) I never wanted this craps. Don't buy anything from this place, It's a scam.
31 de diciembre de 2025
Opinión espontánea
Respuesta de Nexa Us
Hello C.T,
We’re sorry to hear about your concern. After reviewing our system, we were unable to locate any order or account associated with the information provided.
To properly investigate and resolve this issue, we kindly ask that you share your order number or the email address used at checkout, so we can look into this further and assist you accordingly.
We take customer concerns seriously and are happy to help clarify any billing questions once we can identify the correct account.
Nexa Team
I too was scammed by this Nexa Commerce…
I too was scammed by this Nexa Commerce Prime company, after a purchase of their "Artic Pro Ice Scrape & Frost breaker," originally on January 14, 2026. NO ONE would presume with the purchase of such items that they are signing up for an ongoing subscription of $29.95 a month! That began the following month on 2/14/26. For WHAT?!!! Why would a snow scraper require a subscription??? After notice of the charge, the following day I tried to have it canceled through PayPal, to which they agreed. But the charge still showed up on my bill. I then tried calling their company. I got an answering machine saying they are swamped with calls. (I'll bet! Most consumers don't care to be ripped off!!) When the "busy" Chinese woman returned my call (1 minute later) she agreed to cancel the subscription as of that day, without any refund of the original, sneaky subscription charge. She further promised an email confirmation of said cancelation. Then NO such email arrived. I then emailed the company & demanded confirmation! Nothing. I then looked up my original receipt, on which there was NO mention of ANY purchase of some membership/subscription. But I also saw another Nexa-Commerce email address & wrote to them demanding BOTH a refund & cancelation of this fraudulent subscription! Eventually
I did finally received communication from that email address on the receipt. She claimed that I had checked a box (?) for some side "Prime Company add on deal; which I did not, because I never purchase those things. After the first request for a cancelation, she tried to sell me another lower priced version, which I didn't want either. At least this shady membership/subscription was finally canceled with a confirmation. But not without them extracting one month's $29.95 tack-on fee. Buyer beware of these con artists.
13 de enero de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello,
We’re sorry to hear about your experience and understand your frustration regarding the membership charges.
After reviewing our records, we were unable to locate any order or account associated with the information provided. In order for us to properly investigate and assist you, we kindly ask that you provide your order number or the email address used at checkout.
Once we have these details, we will be able to review your case thoroughly and ensure it is addressed appropriately.
We appreciate your cooperation and look forward to helping resolve this for you.
Nexa Team
Like so many others on this site
Like so many others on this site, I purchased one of their products - a rust remover spray. It didn’t work at all. For all I know, I received a spray bottle filled with water. Oh well. What really angers me is that I then discovered that they were billing me $29.95 per month for a recurring payments that I did not authorize. This company should be avoided at all costs.
12 de marzo de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Tom,
We’re sorry to hear about your experience and understand your concerns.
Please note that the charge you are referring to was linked to the membership subscription associated with your order. After reviewing your account, we can confirm that the membership has already been cancelled and the related charges have been fully refunded. No further billing will occur.
If you have any additional questions or would like us to review anything further, we’re here to help.
Nexa Team
don't trusted this website
don't trusted this website
29.95 dollars every month minus on the account , don't know how
10 de marzo de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Wim,
We’re sorry to hear about your concern and understand your frustration.
Please note that the membership is an optional subscription included with the order and comes with a 30-day free trial. If it is not cancelled within that trial period, it automatically continues as a paid monthly membership.
In your case, after reviewing your account, we can confirm that the membership has now been cancelled and voided, and no further charges will be applied.
If you have any further questions or would like us to review anything else regarding your billing, we’re here to help.
Nexa Team
Next Commerce is a SCAM!
Next Commerce is a SCAM!
I purchased a product in November 2025 and was shocked to discover today that they have been debiting my account every month since for an amount of US$29.95. This ongoing payment was not authorised.
As a warning to others, be sure to read every minute detail in the Ts & Cs to be sure that you are not agreeing to an ongoing payment renewal.
Next Commerce is underhand and mercenary. Avoid any dealings with this company.
6 de diciembre de 2025
Opinión espontánea
Respuesta de Nexa Us
Hello Rennie,
We’re sorry to hear about your experience and understand your concern regarding the monthly charges.
Please note that the $29.95 charge is associated with a membership subscription that is linked to the original order. This membership includes a 30-day free trial and continues on a monthly basis if it is not cancelled within that period, as outlined in the terms presented at checkout.
After reviewing your account, we can confirm that the membership has now been cancelled and the charges have been voided/refunded, and no further billing will occur.
If you have any additional questions or would like us to review your account further, please let us know—we’re here to help.
Nexa Team
item purchased 10th Feb supposed…
item purchased 10th Feb supposed delivery on 23rd Feb with paid priority postage .
good NEVER left China according to their tracking .
Then provided advice item was with Australian courier and on checking the tracking number provided ITEM STILL IN CHINA
SCAM SCAM SCAM
5 de marzo de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Wes,
We’re sorry to hear about your concerns regarding the shipment and understand your frustration.
Please note that international deliveries can sometimes experience delays while transitioning between carriers, which may result in tracking updates appearing inconsistent or temporarily showing different locations.
That said, if you believe there is still an issue with your order status, we kindly ask that you provide your order number or tracking information so we can investigate this further and assist you appropriately.
We appreciate your patience and the opportunity to help resolve this for you.
Nexa Team
This company is a scam
This company is a scam. I bought products in good faith believing they would work as advertised, or close to. BUT THEY WERE NOT EVEN CLOSE! I bought total rubbish which was supposed to arrive via "FREE" Shipping. The shipping was charged, but admittedly I did see that on the invoice at the point of purchase, but for a few dollars I thought 'what the hell, do it'. One month later they charged my Paypal account again. FOR WHAT? I hadn't ordered anything more. Fortunately I paid with Paypal (which I recommend everyone should do). It was there that I found I had an active subscription which I definitely wasn't told about and didn't sign up for. I have asked for reimbursement. Should nothing happen, I will place it in the hands of Paypal who have helped me in the past when I have fallen foul of other scammers. My advice (and that is all it is), DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!
3 de marzo de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Andy,
We’re sorry to hear about your experience and understand your frustration.
Please note that the charge you are referring to is related to a membership subscription that is presented during checkout and includes a 30-day free trial, after which it renews automatically if not cancelled within the trial period.
After reviewing your account, we can confirm that the membership has now been cancelled and the related charges have been voided/refunded, and no further billing will occur.
We also want to clarify that we have previously reached out to your email to assist with this matter, and we are still available to help if any part of your billing or order history needs further clarification.
If you have any additional questions, please don’t hesitate to contact us—we’re here to help resolve this fully for you.
Nexa Team
ACHTUNG BETRÜGER!
ACHTUNG BETRÜGER!
Meine Mutter hat hier vor einem Monat einen überteuerten Schimmelentferner gekauft und per Paypal bezahlt.
Heute wurde automatisch über Paypal ein zweites Mal abgebucht für irgendein Abonnement, auf das aber auf der Webseite in keinster Weise hingewiesen wird.
Den anderen Bewertungen nach zu Urteilen ist das bei diesem Unternehmen eine gängige Masche...
1 de marzo de 2026
Opinión espontánea
Respuesta de Nexa Us
Hallo,
es tut uns leid, dass Sie Bedenken haben, und wir verstehen Ihre Enttäuschung.
Bitte beachten Sie, dass die von Ihnen angesprochene Abbuchung mit einem Mitgliedschaftsabonnement im Zusammenhang steht, das mit dem ursprünglichen Kauf verknüpft ist. Dieses umfasst eine 30-tägige kostenlose Testphase und verlängert sich automatisch, sofern es nicht innerhalb dieses Zeitraums gekündigt wird.
Nach Überprüfung der uns vorliegenden Kontodaten können wir bestätigen, dass die Mitgliedschaft nun gekündigt wurde und alle damit verbundenen Gebühren erstattet bzw. storniert wurden; es werden keine weiteren Abrechnungen erfolgen.
Wir möchten außerdem klarstellen, dass wir jedes Feedback ernst nehmen und bei Bedarf gerne bereit sind, konkrete Anliegen zu Ihrem Konto weiter zu prüfen. Sollten Sie der Meinung sein, dass noch ein ungelöstes Problem besteht, wenden Sie sich bitte mit Ihren Bestelldaten an uns, damit wir Ihnen direkt weiterhelfen können.
Das Nexa-Team
Once they got hold of my credit card…
Once they got hold of my credit card details they kept deducting money monthly from my account. Now had to cancel my card to stop this and bank is investigating that as a fraud. Don't be caught
15 de octubre de 2025
Opinión espontánea
Respuesta de Nexa Us
Hello Julie,
We’re sorry to hear about your concerns and understand how upsetting this situation must be.
We would also like to clarify that any related membership tied to an identifiable account is already cancelled, and no further billing would occur from our side.
We take these concerns seriously and are here to help clarify and resolve any billing-related issues as quickly as possible.
Nexa Team
ice breaker RUBISH
100% SCAMMERS. THIEFS.
Once you give your card details to buy useless goods that DO NOT work, they steal your money.
I purchased an ice breaker they show clearing your car window in seconds. TRUST ME IT DOES NOT WORK. I ASKED TO RETURN FOR A REFUND BUT THEY SAY RETURN IT TO CHINA AND PAY THE POSTAGE, the postage is more than i paid for this useless piece of junk from USA.
DONALD TRUMP SHOULD SORT HIS OWN COMPANY'S OUT BEFORE HE TRIES TO SORT OTHER COUNTRY'S OUT.
D O N O T W A S T E Y O U R M O N E Y.
KEEP AWAY.
UPDATE; I got the so called "PRIME" which they just take £29 per month that they steel after they get your card details, they say I ticked the box BUT THEY LIE. NO WAY HAVE I EVER SIGNED UP FOR MONTHLY PAYMENTS.
I had to accept 60% refund for the useless piece of garbage - The ice breaker.
I SAY AGAIN THEY ARE CON MERCHANTS,
1 de febrero de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello David,
We’re sorry to hear about your experience and understand your frustration.
Regarding the membership charge you mentioned, please note that this was linked to the optional subscription associated with the order and includes a 30-day free trial, after which it renews if not cancelled within that period.
After reviewing your account, we can confirm that the membership has already been cancelled and the related charges have been refunded/voided, and no further billing will occur.
If you still have any unresolved concerns or would like us to review your specific order details further, please feel free to reach out with your order number or email address so we can assist you directly.
Nexa Team
They charge $29.95/month without telling you!
This company sells products that don't work and then don't tell you they are going to charge $29.95 per month!!!! Stay away!!!
Order number is NX91315.
17 de febrero de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello,
We’re sorry to hear about your concerns.
After checking our system, we were unable to locate any order or account associated with the information provided. To properly investigate this matter and assist you, we kindly ask that you provide your order number or the email address used at checkout so we can look into it further.
We take these concerns seriously and are here to help resolve this for you.
Nexa Team
The stuff doesn't work.
The stuff doesn't work.
They don't honor their money-back warranty.
The bottle is tiny.
14 de febrero de 2026
Opinión espontánea
Respuesta de Nexa Us
Hello Paul,
We’re sorry to hear about your experience and understand your concerns.
If you are referring to a specific order, we’d like to review this properly for you. Please provide your order number or the email address used at checkout so we can check your purchase and assist you accordingly.
Regarding our policy, eligible refunds are handled in line with the stated money-back guarantee terms, and we’re happy to clarify or review any case where a customer feels something hasn’t been addressed correctly.
We appreciate your feedback and the opportunity to look into this further.
Nexa Team
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