Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa

  1. Servicio de transferencia de dinero
  2. Servicios de criptomonedas
  3. Servicio de cambio de divisas

Información proporcionada por diversas fuentes externas

International remittance to bank card for $2, £1 or €1.5. Send money online to over 70 countries around the world at a fix price


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

PAYSend Debacle - Is this a Legit Service or a Scam?

I was recently sent a Paysend Receipt as supposed proof of purchase & told to hit the Receipt link & follow the prompts. I had asked to be paid via Osko but the purchaser chose this ridiculous mode of transfer after obtaining my PayID details, assuring me it was instantaneous & secure. I hit the link & After asking for a suspiciously large amount of personal information, the screen just kept spinning while showing a message advising to ‘….keep page open as this may take a few minutes’. A Few minutes - Ha! Some 50mins later nothing had happened. I refreshed but got nowhere. I attempted this 3x before accessing the Paysend ‘Helpdesk’ - & what a joke that became. A supposed ‘customer service technician’ asked for further information & kept me waiting more than 30mins without acknowledging me at all. I repeatedly asked if I was still being attended to, but was ignored. Eventually a msg appeared asking me to have the ‘Payer’ contact them. I tried explaining that I was no longer getting replies from that person, which made me more suspicious of a Scam. I disconnected from the appalling customer service girl & left a scathing review of her performance, before contacting my bank to secure my Account. My bank had not heard of Paysend & had to look it up. When I confirmed all the personal info I had to divulged, they told me to go to directly a branch to change all my details, as they also found the immoderate amount of info requested to be highly suss. I awoke the next day to find a sms from Paysend apologising for any inconvenience & suggesting I retry the receipt link, as ‘maintenance’ had been performed to ensure success this time. I foolishly did so & again was asked for further account info including Customer No.& password. Even with all this the Link failed - it now goes to an ‘unfound’ Amazon page…… What the…..?? I again had to contact my bank to secure my Account. Luckily I use a specific account for online purchases etc, which has No funds kept in it, so If this was a Scam attempt they failed to access any $s Thankfully. I have since tried to contact the supposed ‘purchaser’ but get No reply. I can therefore only assume this was a Scam attempt & would advise against using Paysend, who seemed a willing participant in this fraudulent attempt to wrought me. What is the world coming to when thieves go to these lengths & Pay Aps either assist or at best, turn a blind eye? Hours of time wasted & a major hassle changing Acct details twice for security purposes. BEWARE of Paysend! My advice is to give it a Big Miss altogether! Shame on them IF it is a legit company, which I seriously doubt.

8 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely horrific to deal with been…

Absolutely horrific to deal with been trying for 4 months to close my dead mothers account & all I keep getting told is “ it’s getting dealt with” 3 letters arrived in one day & I keep getting told the same rubbish & that someone will call to confirm it’s been 4 MONTHS.

2 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They Don't Refund your Money

Paysend consistently encourages customers to open currency accounts with them, but unfortunately, they promptly lock your funds once deposits are made.

Regrettably, this is precisely what happened in my case. The process of regaining access to my hard-earned funds has stretched on for an entire month. My interactions with their customer service have been deeply frustrating and unproductive. Their responses typically take nearly six hours, and they repeatedly request various documents on each reply, leaving me wondering why they can't request all necessary documentation at once. It will typically take you 36 hours of replies to submit only 6 documents!

I've found myself involved in over 15 separate email threads with Paysend, yet none of them have led to a resolution of the issue. They repeatedly ask for the same documents, and once these are provided, they go silent, forcing me to initiate a new chat session. This disheartening cycle continues relentlessly. It has now been over a month without any form of assistance. This level of customer service is entirely unacceptable, especially from a financial institution that you entrust with your money. My advice: avoid Paysend at all costs!

Escalation Reference: Escalation: KYC + 4917667339987

2 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paysend violates GDPR and Privacy

Paysend is requiring three of my bank statements from my private bank to be submitted to them to see the salary transfers from my employer to verify my income, but doesn't allow me to black out my other private personal transactions which are absolutely not related to verify my income. Therefore, Paysend is clearly violating GDPR. Their money transfer mobile app and their scam company must be shut down immediately. DO NOT TRUST PAYSEND AND AVOID IT!!!

3 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Инвайт код 0093e0

Перевожу деньги через приложение Paysend с Польши на Украину на счет Приватбанка, деньги доходят в течении минуты. Смска приходит сразу о поступлении денег на счет Приватбанка. Довольно просто разобраться с приложением и курс хороший. Однозначно всем рекомендую!

Кому нужен Инвайт код 0093e0 на первую бесплатную отправку без комиссии. Всем быстрых переводов!

30 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Быстро дёшево и сердито :)

Здравствуйте, хочу поделиться своим опытом не первый год живу в Европе но остались родственники в Украине и время от времени помогаю, обычно пользовался услугами Western Union но не давно мне товарищ посоветовал приложение PaySend и если бы не его личный опыт я бы вряд-ли рискнул таким образом отправить деньги, остался я очень доволен работой данной программы деньги пришли в течение минуты по хорошему курсу без комиссии и главное не выходя из дома :)
Код на бесплатный перевод: 005o0n

7 de junio de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más