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Next Divan Opiniones 

419
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Can’t fault the customer service - noticed a fault with our head board and emailed about it on Monday, even tho it was delivered months ago a replacement was delivered on Friday! They were also able t... Ver más

Valorada con 5 estrellas sobre 5

We had an issue with one half of the divan, a couple of drawers weren't opening easily, but I contacted the customer service team and it was rectified straight away. The delivery was swift and overall... Ver más

Valorada con 5 estrellas sobre 5

Bed and mattress arrived on the day and within the given timescale. Delivery man was very polite. Bed and mattress gives the support we need. Really pleased with everything. This is the second bed we... Ver más

Valorada con 1 estrellas sobre 5

DO NOT USE! Wrong item delivered still waiting on a refund. Told the refund has been issued would take 2 days I am still waiting 14 days on. I had a notification from my Bank yesterday they had issu... Ver más

Información sobre la empresa

  1. Tienda de colchones
  2. Colchonería
  3. Tienda de muebles
  4. Tienda de muebles para dormitorio

Escrito por la empresa

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Escrito por la empresa

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

419 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(419)

238 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Thetes no clips to put the two halves…

Thetes no clips to put the two halves of the beds together.

27 de marzo de 2026
Logotipo de Next Divan

Respuesta de Next Divan

Dear customer,
We are sorry to hear the U-clips are missing.
Please contact us at info@nextdivan.co.uk with your order reference, and we’ll arrange for the missing fittings to be sent out to you as soon as possible.

Kind regards,
Next Divan Team

Valorada con 1 estrellas sobre 5

Divan base delivered on 24/03/2026

Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the above issues, no reply. I have also tried to contact via phone unsuccessfully. Please do not purchase anything from this company. Absolute scammers. I plan on contacting consumer advice for action against this company.

17 de marzo de 2026
Logotipo de Next Divan

Respuesta de Next Divan

Dear Customer,

Thank you for your feedback.

We are very sorry to hear about the issues you’ve experienced with your divan base, and we completely understand your frustration.

We can see that you initially contacted us over the bank holiday weekend when our offices were closed, and we sincerely apologise for the delay in our response. Since then, we have reached out to you via email, however we have not yet received a reply. Please do get back to us at your earliest convenience so we can investigate this further and work towards a resolution for you as quickly as possible.

Kind regards,
Next Divan Team

Valorada con 3 estrellas sobre 5

I have mixed feelings about this one

I have mixed feelings about this one. Bed was dispatched instantly and delivered 3 days from ordering so big plus on this side. Delivery guys were very efficient and helpful carrying bed all the way up to second floor and left it in the room of my choice, big thanks for that. Bed itself looks beautiful, but on minus side tweed fabric seems very thin for upholstery. The connectors provided for connecting base are useless, too loose and would not attach correctly, no way they would hold anything and I had to use own connector to screw it up together. Screws and washers to attach headboard completely useless. Provided screws were way to small for premade holes they were meant to fit in and one of the holes had nothing to screw it in inside, just loose drilled hole without the nut. Plastic washers for headboard are just a joke, twisted when used turned to rubish. Again had to improvise and get own screws and washers to make it all work. I have doubts about drawer, it needs adjusting every time when pulled out, to fit back in. We'll see how it works in long run. Overly delivery service was great although would be helpful to have a choice of delivery date. It is very good looking bed but quality definitely matched low price.

2 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Bed poor quality, delivery not great either

Bed itself poor quality, comparing it to my other single divan bed. Drawers flimsy and difficult to open and close so I probably won’t use them. Fabric is thin.
Delivery problematic, no delivery date choice, bed head was missing, delivery men throwing other peoples packages around to look for our order with no care.
This bed was one of the cheaper ones I found but I’d expected it to be better.

18 de marzo de 2026
Valorada con 3 estrellas sobre 5

Divan and Mattress Good Value

Our divan had one drawer damaged, but Next Divan were able to replace it the following week. The King headboard was damaged but this was replaced the following week. The mattress is very good and very deep. You need extra deep fitted sheets and mattress protector for this type. It’s comfortable, but the manufacturing materials, or process left a very unpleasant odour on the mattress, which has still not completely disappeared. However, we are managing to sleep inspite of it. I was not happy with the delivery team. However my understanding is that they were outsourced.

25 de febrero de 2026
Valorada con 5 estrellas sobre 5

New bed base bought online

Ordered a new bed base online. Was emailed within days with a delivery date. The bed base was delivered on time by two polite young men. A good service from this company.

24 de marzo de 2026
Valorada con 4 estrellas sobre 5

Very reasonable price and good overall quality

Really happy with the reasonable price, overall quality, colour and look of the bed. The headboard is really big and sturdy. Great delivery. I’ve dropped a star just for the slightly flimsy quality of the drawers. They’re only fit for storing lightweight items, which is fine with me, just something for others to be aware of. Overall, I would recommend this bed.

10 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Very satisfied

Very satisfied from ordering divan bed frame the delivery men did what they supposed to do it I will recommend this company to my friends

5 de marzo de 2026
Valorada con 1 estrellas sobre 5

Not great

Not great. Bed came broken and cracked. I’ve been offered a £25 refund when we spent over £500 🤣🤣 they did offer to replace but our bed is set up and extremely heavy. Delivery people basically threw the bed into our kitchen with no care at all. Spend a little extra and go with a more well known company

24 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Tried and tried to ring you never…

Tried and tried to ring you never answered
returned my calls . Your delivery men must have dropped off the divan or was never there in the first place a bag of feet ,bed clip and headboard fitting. This made our experience and satisfaction far less than hoped as was desperately wanting to sleep in our bed we only have one clip to hold base's together not sufficient, also fitting the headboard isn't secure. Had to go and purchase feet ,on the day as we really needed a bed.

7 de marzo de 2026
Logotipo de Next Divan

Respuesta de Next Divan

Dear Customer

We are very sorry to hear about your experience and the issues with missing parts. We have emailed you on the email address provided. We will be looking forward to your response so we can resolve this for you as soon as possible.

Kind regards,
Next Divan Team

Valorada con 1 estrellas sobre 5

I have sent numerous emails and tried…

I have sent numerous emails and tried to call so many times. They have sent me the wrong colour headboard. No one seems to be coming back to me and then when I ring them it’s the delivery company who keep saying it’s nothing to do with them !!!!

15 de marzo de 2026
Logotipo de Next Divan

Respuesta de Next Divan

Dear Customer,

We are very sorry to hear about your experience and the frustration caused.

We have emailed you and arranged a replacement headboard to be sent out. Please accept our sincere apologies for any inconvenience caused.

Kind regards,
Next Divan Team

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