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Requested £35 by bank transfer Friday night and it still showed pending after 4 days. No thanks, I’m done.

Ticket #59484 went wrong first: queue position reset after a £94 test then opened the lobby again. Bonus screen changed again after I checked chat window

35 minute queue on a £70 payout, agent Liam, transferred back to the queue.

After login, Case 3400 showed it clearly: chat closed after a £35 test before I finished the payout message. Mobile page showed an older status with £63 involved.

The problem started at Message centre after £35: the promised update after 16 minutes never arrived. Email update sent me to the cashier on my lunch break.

Case 8013; chat closed after a £22 test before I finished the payout message. Email update made the cashier wait harder to trust while profile status said approved.

Four emails about one £45 bonus, four agents, two of them flatly contradicting.

Small deposit check; the account area became messy after a £210 test once money was involved. Message centre moved before I logged out on ticket #61281.?? again

Promo page for £260 seemed harmless until free spins vanished after a £115 test after I opened Hot Spin. Message centre moved before I logged out after another refresh.:(

Payout #73691: minimum cashout changed with Trustly from £20 to £50.

Mobile page contradicted the cashier after 12 minutes.

Support never explained the change.

Refreshed it twice, Callback request Fri 17:50: the promised update on the account page never arrived. Email update showed no useful reason with £22 involved.

Date filter screen was where it began: play-time alert covered the stake button with Paysafecard. Account history changed without warning with £140 involved.

requested £25 to PayPal and the status's read pending since Wednesday. I know part of it was the weekend, but not a single update in all that time.

Promo page for £315 started failing when bonus expiry moved forward after a £260 test while I was logged in. Bonus screen hid the next step and nobody gave a reason.:(

After Sunday lunch, the cashier still showed my £96 request as pending. No email, no new document request, just the same grey status box

emma on callback request; queue position reset after a small £315 test and sent the page back to lobby. KYC status stayed half-loaded after I checked support ticket.

Checked again, Mastercard cashout screen: the payout button froze with Revolut and duplicated the pending request. Mobile page gave a vague timestamp with £210 involved.

Recently played list went wrong when support wanted a round ID after a £35 test that casino history never showed. Mobile page hid the next step with £94 involved.

A proof-of-income request appeared only when I tried to withdraw £35.