Mary Grace was outstanding! She was most helpful answering questions about my fixed annuity with myself and financial adviser so that I understood since I am now 82 And alone and wasn’t sure about... Ver más
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Consulta las opiniones de los clientes
I was seeking information on how to terminate a variable life possible and collect the cash surrender value. The person who handled my call was clear, articulate, pleasant, and efficient. In fact, s... Ver más
I had the pleasure of working twice with Joann. She answered all my questions during both phone conversation. The check I recently received did not have detailed information about federal and state t... Ver más
Cathy L was WONDERFUL. My sister-in-law recently passed away. Because she was the "financial" person in the family, I am now having to take over managing everything she did. Cathy took the time to exp... Ver más
Información sobre la empresa
Escrito por la empresa
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Información de contacto
Estados Unidos
- nfg.com
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I never received my PHL paperwork and…
I never received my PHL paperwork and this lady was able to contact a manager and get it sent to me. The problem was they have my old address on the paperwork when I printed it.?
Get to the point of my call…
The kind lady went right to the point---answered my question with numbers immediately instead of giving me all kinds of helpful information about the future type of information which I didn't ask for. Nassau is a great organization.
I never received statement for my…
I never received statement for my insurance policy this year. I called to see about getting statement and making payment. Dawn was very helpful, she e-mailed me statement and took my payment over the phone.
The customer service folks were very…helpful and friendly
The customer service folks were very helpful. I provided limited information and they explained the policy in detail. Excellent human contact!
Excellent Customer Service
The rep was excellent answered all of my questions and was very detailed and patient.
Laurie was excellent
Laurie was excellent. She did a wonderful job of fully explaining the different options available on this policy. Thank goodness for her, as I truly didn’t understand the possibilities. She obviously “knows her stuff”.
The customer service person
The customer service person, Katie, was great to work with. She readily answered all my questions and sent me all the forms and instructions I needed. Katie has a pleasant personality.
Very helpful in obtaining information…
Very helpful in obtaining information and answering questions.
CSR Representative was AWESOME
Brenda was AWESOME! KInd, patient & understanding to boot!
Mary Grace was outstanding
Mary Grace was outstanding! She was most helpful answering questions about my fixed annuity with myself and financial adviser so that I understood since I am now 82 And alone and wasn’t sure about things since this was set up in 2014.
Sincerely,
Mary Ann Roth
Dawn answered all my questions…
Dawn answered all my questions intelligently and was very helpful.
THE REPRESENTATIVE WAS VERY INFORMATIVE…
THE REPRESENTATIVE WAS VERY INFORMATIVE AND POINTED ME IN THE RIGHT DIRECTION. MADE MY JOB EASIER AS A FINACIAL PLANNERF FOR MY CLIENT. IT WAS A PLEASEURE DOING BUSINESS WITH NASSAU.
Agent was knowledgeable
Agent was knowledgeable, courteous and very helpful. She answered all my questions.
Thank you!
Spoke with Ben and he corrected the…
Spoke with Ben and he corrected the delay in my request. Now I will receive my money in 5-7 days
Great knowledge of the company
Great knowledge of the company. Great insurance plans. Easy to get ahold of customer support. Can resolve issues you may have.
Well knowledgeable understood all my…
Well knowledgeable understood all my questions easily done fast working
Questions answered quickly
Great customer service!
I called Nassau on the morning of April 16, 2026, to verify my beneficiaries and get an updated policy statement. Elizabeth Crandall was extremely professional and made my experience painless.
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