Nicnac Home Opiniones 

Fantastic products, well packaged and quick delivery. Will be ordering from them again soon.

I placed an order 5 weeks ago for an item that was meant to be in stock with an estimated delivery of 5-10 days.
I sent an email after 2 weeks where I was told that their delivery of stock had been delayed and should be with them within the next week. I'm now on week 5 and still havent received the goods. How do companies get away with such appalling behaviour and customer service?!

Terrible experience from this company if I could give them 0 stars I would
I ordered 3 items on 3rd May everything I had ordered was in stock.
After 2 weeks received nothing so i Emailed and they said 1 of my items was not in stock when i complained they sent me 2 of the items with the understanding that they would send the tea light in 2 weeks so i ordered the vase to go with the tealight I placed the order but still have not received the 2 items and they are expensive I Emailed several times with no luck.
I contacted my credit card plus klarna I then got an Email with loads of excuses.
I have asked for my money back but I am surprised they are allowed to trade they
are not telling you the items are out of stock.
Only when you don’t receive the items do they tell you they are out of stock
Disgusting Company and customer service I will never order again from this company

I ordered two item three weeks ago and have not received either. When I chased my order up I received a reply telling me one of the items was out of stock so will be delivered in ten days- when I replied to say I was unhappy with this because there was nothing on the website to say it was out of stock, I got no reply. I still hadn’t received anything after this time so I chased the order up again twice and received no reply. When I complained on their instagram profile they replied and said one item ‘was on its way to me.’ This was a lie as I received an email from the courier the next day to say it was being collected from them on that day so it was not on its way to me at all. I have now decided to cancel the order and get a refund through my credit card company as I do not trust them to refund me. Appalling customer service

The quality of the items I have received have been ok but would never buy from this company again due to the customer services!! You wait 3 days for replies and one of my items has taken 3 months to delivery!!!! I ordered 3 items on the 28th November and was told two of them were pre-order (even though at the time when I ordered wasn’t stated on the website), I then asked a due date in December and was told it should be with me by Xmas!!!! What they finally told me was that the Amara ornament was ordered from a supplier that only deliver to them twice a year….so please be careful if your order has a pre-order next to it. Another one of my items was also pre-order and still took around 6 weeks!!!! Shame as they do have some nice items on their website but CS is a nightmare!