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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Top quality nic! I only bought from here as I was hoping to achieve higher concentration without affecting the flavour with nicshots which works as it should but even if you only use 3mg you’ll s... Ver más

Valorada con 5 estrellas sobre 5

Fantastic company been using the guys at Nic Hub for some years now always great service super fast delivery great grade of vg pg will be using these guys forever Thanks guys Nic-Hub no1

Valorada con 5 estrellas sobre 5

I received my nicsalt B to open the envelope to find the nicotine had gone brown. I put it down to oxidation and maybe best in the travelling of postage. But once mixed with ejuice there was a foul... Ver más

Información sobre la empresa


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(83)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Pink colour and strong smell

I’ve been ordering off nicotine hub for years with no issue but my last order of 72mg nicotine arrived a pink colour and had a strong smell to it.

I contacted them through the website with no reply and now when I’m trying to log back in I keep getting this message:

Your access to this site has been temporarily limited by the site owner
Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
If you think you have been blocked in error, contact the owner of this site for assistance.

Looks like I’ve been blocked.

21 de enero de 2025
Opinión espontánea
Logotipo de Nicotine Hub

Respuesta de Nicotine Hub

Hi Michael,

Apologies for the late reply.

We’re really sorry to hear about the issues you’ve experienced — especially as a long-standing customer. That’s not the kind of experience we want anyone to have.

Regarding the login message you’re seeing: for security reasons, the system will temporarily block access after multiple unsuccessful login attempts. This is usually lifted automatically after a short time, but if it persists, please email us at sales@nicotinehub.co.uk and we can unblock your IP manually and look into your account access.

As for the product you received, we take all quality concerns seriously. If you haven’t already, we’d really appreciate you reaching out to us by email so we can investigate this further and do our best to resolve it for you.

Thank you for your continued support — we’re here to help get things back on track.

Kind regards, The Nicotine Hub Team

Valorada con 5 estrellas sobre 5

Poor BUT ISSUE RESOLVED

I received my nicsalt B to open the envelope to find the nicotine had gone brown. I put it down to oxidation and maybe best in the travelling of postage. But once mixed with ejuice there was a foul smell and taste coming from my vapour. I wasted just over 500ml of un usable vape juice now. I'm hoping they see my messages I've sent so I can get this issue resolved. If I manage to get in contact with them I will change this review.

EDIT: ISSUE RESOLVED AND ANOTHER NICOTINE IS ON ITS WAY TO ME.

18 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad, bad, bad.

Following the review on 24/10/23, I returned the items asking for replacement but after a week of receiving the items nobody got back to me. I then asked for a full refund including the return cost. On 13/11/23 Arran got back to me saying that a full refund plus return costs was issued that same day which it never happen so far. I've now asked my bank to race a dispute agains Nicotine Hub to get my money back. Terrible experience. Do not trust.

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

If "Nicotinehub" is related to products…

If "Nicotinehub" is related to products or services related to nicotine, such as e-cigarettes, vaping, or smoking cessation products, I must emphasize the importance of being cautious and responsible when dealing with such substances. Nicotine can be addictive and may have health risks associated with its use. It is crucial to follow local laws and regulations regarding the sale and use of nicotine products and to consult with healthcare professionals if you have any concerns about nicotine use or addiction.

5 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam!

Scam!! Ignore emails!!

Ordered previously everything was fine.

But last time I ordered, the product was not sent out. Tracking number didn't work.

Claimed via email they would resend the item, but never did and stopped replying to emails.

Refused a refund!!

Scam!!

7 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

WARNING!!!

They are scammers ! they make you order and pay, send you a fake tracking number and nothing comes home.

You can contact them by email, they read and don't respond, they take advantage of being based in England to scam people outside the EU.

They are not willing to refund , but that's not the end of it , scammers don't get far.

15 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Consistent & good quality

I've bought from Nic Hub 3 times since 2021. That's not many times but each time I have received my order promptly and the quality is excellent.

21 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company excellent hassle free to..

This company excellent hassle free to deal with I used them for two years , the website is secure and easy to use ,they confirm the orders by email immediately and then confirm that it's been shipped with tracking information, I've never had any issues to need to speak with customer service but I would imagine the way that the orders are processed so professionally I doubt if it's anything else other than first class customer service.
Thanks for your service .

12 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Just received my first order from these guys...very fast delivery and the product looks very fresh ..I will be ordering again in the future

6 de diciembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very Fast Delivery But Poor Communication

Ordered Sunday night and was a bit concerned as I didn't receive an order confirmation or dispatch notice.

However, my order turned up first thing Tuesday morning by Royal Mail, so all good.

Good, fast delivery but communications could be better.

22 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID!!

If I could give this company 0 stars then I definitely would. DO NOT use this company. I ordered some 72mg salt nic and was charged twice (one charged being unauthorised, luckily my bank contacted me to notify me) and then my nicotine didn’t turn up. When I asked for tracking they gave me a fake tracking number.

7 de febrero de 2022
Opinión espontánea

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