Night Vision Warehouse Opiniones 75

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I was happy with everything apart from the couriers you use, evri, formerly known as hermes, are not at all careful or considerate with customers packages. Thankfully I think my optics are fine but... Ver más

Valorada con 5 estrellas sobre 5

Great advert for the scope and torch full of information and you knew exactly what was included in your purchase. We ordered on a Wednesday evening and the package arrived Friday morning Could have... Ver más

Valorada con 5 estrellas sobre 5

Great communication, speedy delivery. The product was actually faulty from the manufacturer, and they arranged a courier to collect and would send me a replacement product. They would also check the p... Ver más

Valorada con 5 estrellas sobre 5

Awesome service by night vision warehouse quick delivery and fantastic prices with a magnificent selection of scopes Day/night scope purchased are my go to scope now Many thanks Carl

Información sobre la empresa

  1. Tienda de caza
  2. Tienda de binoculares
  3. Tienda de ropa y equipos para actividades al aire libre

Escrito por la empresa

Night Vision Warehouse (by Optics Warehouse) is the number one place for Night Vision and Thermal technology. With the best products from the biggest names in the games, expert advice and great deals, there is no need to look elsewhere.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Dont purchase if you need reliability

I ordered a sight mark wraith 4K max 9 months ago and it stopped charging, this was frustrating as I needed to visit a farm and deal with their rat issue.
I reported it to Night Vision Warehouse who replaced it with another unit, which was great.
I charged it up overnight and went out to my shooting permission and when I went to turn it on, it was dead.
I tried to charge it up and it showed it was charging, but when I took the charged out, the scope died.
I have asked for a refund, but have been told that its only under warranty and they will send yet another replacement unit, which I have no faith will work.
I have lost my permission now as this product has let me down twice and the job has been given to someone else.
Typical responses as expected, not our problem, replacement only.
I wouldn't mind adding more money to purchase a better quality item, but they are just not interested in helping.
Wont buy from them again.

18 de febrero de 2026
Opinión espontánea
Logotipo de Night Vision Warehouse

Respuesta de Night Vision Warehouse

Hello there Chris,

We are really sorry to hear of your bad experience with the Sightmark Wraith so far. We sell hundreds of these Sightmark units every year and have a low volume of returns, so we hope that a further replacement would solve your issue.

Our returns team has been supporting the process throughout, and I want to reassure you that at no point was there any intention to dismiss your concerns. The main limitation we’re facing is that the order was placed through a finance agreement. Because of that, we’re not legally able to issue credits on finance orders, and we’re also well outside the standard refund window, which prevents us from processing a refund.

Even with these restrictions, we’re still fully committed to helping you through this issue.

Valorada con 5 estrellas sobre 5

Great price and speedy delivery

Ordered new scope and the bundle that was the best price I seen and it came with speedy delivery and great customer service. Will be using them again in the future this will be my first stop.

17 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Wraith scope and torch

Great advert for the scope and torch full of information and you knew exactly what was included in your purchase.
We ordered on a Wednesday evening and the package arrived Friday morning
Could have done with an instruction manual but it's all online anyway.

10 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Great service.

Great communication, speedy delivery. The product was actually faulty from the manufacturer, and they arranged a courier to collect and would send me a replacement product. They would also check the product this time to make sure the same fault is not there. Great service, will order again from NVWH.

12 de marzo de 2025

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