Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... Ver más
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Consulta las opiniones de los clientes
Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... Ver más
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1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... Ver más
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I ordered a small number of products but the item that I wanted the post did not arrive. There was no explanation or communication why the main item did not arrive beyond receiving an adjusted invoi... Ver más
La empresa ha respondido
4,3
Excelente
1 mil opiniones
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service is very good.
5 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
Very fast service from start to finish
Very fast service from start to finish, it was only two days to delivery.
5 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
Received my cooler
Received my cooler. Beautiful. 2 family members are going to buy
28 de abril de 2026
Respuesta de Nisbets Ireland
Thank you so much for your kind feedback!
We’re delighted to hear you’re happy with your cooler Even better to hear that your family members are planning to order too, that really means a lot to us.
If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Colm Nisbets Ireland
Experience good
Experience good. I ordered 2 items only 1 has arrived. The other item due in a week or 2.
3 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your feedback, we’re glad to hear your experience has been positive so far.
If you need any further updates in the meantime, please don’t hesitate to get in touch.
Great product range
Great product range. Competivive pricing. Quick delivery. The additional shelves ordered were incorrect and were speedily replaced with the correct ones, but only after 4 e-mails managed to escalate to a manager.
30 de abril de 2026
Respuesta de Nisbets Ireland
Thank you for your feedback and for your kind comments on our product range, pricing, and delivery.
We sincerely apologise for the inconvenience caused with the incorrect shelves and for the delay in resolving the issue. While we’re glad the correct items were ultimately supplied promptly, it’s disappointing to hear that it took multiple emails before the matter was escalated appropriately.
This is not the level of service we aim to provide, and we are reviewing our processes to ensure quicker resolution times and better communication going forward.
We truly appreciate your patience and your business
A big fail in customer service
One part of my order arrived in good time. Then I got a message from my card company to say that Nisbets had refunded me an amount which turned out to be the price of the second part of my order. 'scratches head' .... no word from Nisbets themselves ? does that mean my order is cancelled ? what's the story ?
So I went ahead an ordered the second item from another company as no contact at all from Nisbets, a big fail in customer service.
4 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for bringing this to our attention, and I’m very sorry for the confusion regarding your order.
To clarify, we only take payment at the point of dispatch. If part of an order has not yet been shipped, the initial authorisation on your card may be released or appear as a refund by your card provider. This can understandably look like the order has been cancelled, even when that isn’t the case.
That said, we completely understand how, without any direct update from us, this would be confusing and frustrating. We sincerely apologise for not communicating this clearly and for the resulting experience, which fell short of the service we aim to provide.
Thank you again for your feedback
Colm Nisbets Ireland
Everything fine until you have a problem
Only received half my order from dpd, was supposed to arrive in 4-7 working days, took 3 weeks. Half was missing they fob you off saying you'll have it in a few days. Then when you query where it is they tell you 3 months delay.
Spent €500 on a microwave in Covid, it broke after a week, they said they would get it collected, that never materialised either. They will tell you anything to get you off the phone.
27 de abril de 2026
Respuesta de Nisbets Ireland
We’re very sorry to hear about your experience and the delays with your order.
We understand how frustrating it must have been to receive only part of your delivery, followed by changing timelines and a lack of clear communication. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.
We are currently looking into this matter as a priority, and a member of our team will be reaching out to you today with a full update.
Thank you for your patience, and again, we’re sorry for the issues you’ve encountered.
Good service.fast delivery this is…
Good service.fast delivery this is second time I am buy the fridge with them.i will repeat oder next time. Very recomended
4 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you very much for your kind feedback. We’re delighted to hear you were happy with both the service and the fast delivery. It’s especially great to know this is your second time purchasing a fridge from us. We truly appreciate your repeat business and recommendation, and we look forward to serving you again next time.
It was easy to order online and the…
It was easy to order online and the items were delivered very quickly.
27 de abril de 2026
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
I ordered Olympia Luna midnight blue…
I ordered Olympia Luna midnight blue series table ware months ago, coupe plates and bowl, we spend nearly one thousand euro . They are so bad quality, so many of them were cracked and chipped after few weeks , we are have to change all of them for new series, so disappointed!
10 de diciembre de 2025
Respuesta de Nisbets Ireland
We’re very sorry to hear about your experience with the Olympia Luna tableware. The issues you’ve described with cracking and chipping are not what we would expect from this range,
We would really like the opportunity to look into this for you and see how we can help. Could you please reach out to our team at sales@nisbets.ie with your order details and some further information? Once we have this, we’ll review the situation and do our best to support you.
Thank you for bringing this to our attention, and again, we’re very sorry for your experience.
Colm Nisbets Ireland
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
some products not available yes on site…
some products not available yes on site all products dwere delivered later
3 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your feedback, and we apologise for any confusion caused. While some items may not have been immediately available at the time of ordering, we can confirm that all products in your order were subsequently delivered.
Thank you again for your patience and your business.
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
“Excellent service
“Excellent service, fast delivery, and top quality. 100% recommended!”
1 de diciembre de 2025
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
Silly Loose Loose policies.
Poor customer service
1st time customer, bought 12 cups and 12 saucers for our canteen.
First box arrived 2/3 weeks later. Cup was broken. Fine things happened. I sent a photo and asked for a replacement cup. Request was denied.
Was offered a refund for the cup. I suggested since i couldnt use a saucer without the cup so they should refund one saucer also.
Genuinely shocked that they refused this reasonable request.
They then suggested we repack the 11, return the item at their cost, re-order a pack of 12 and wait three week for them to arrive. I couldnt do this as the packing had been thrown out as it was assumed that they would replace a broken cup or offer a refund, if i sent back in a different packaging they'd have got 12 broken mugs back.
This is what we call a loose loose in the business world. We are without the product needed and they incur two more delivery fees, plus have a partial box that is harder to resell and not a stock item - all at a price higher than the price of refunding the ONE SAUCER to match a broken cup which was requested.
Also saucers still havent been delivered, suggested delivery was 2 weeks, now will be 6.
Based on the experience, I wont be ordering again from this firm. Since they are just drop shipping, I'll order with a company that prioritizes customer service and a recurring customer relationship.
30 de abril de 2026
Respuesta de Nisbets Ireland
Thank you for your feedback, and we’re very sorry for the experience you’ve had.
As these items are supplied as full sets directly from our supplier, we’re unfortunately unable to replace a single cup from a pack. We completely understand how frustrating this is and appreciate that the options provided did not meet expectations.
We also apologise for the delays with the saucers and the overall level of service. Our customer service team will be reaching out to you today with an update on your outstanding items.
Thank you again for your feedback, and we’re sorry we’ve let you down on this occasion.
Colm Nisbets Ireland
Vogue 4 Tier Wire Shelving Kit 915x460mm
Shelf unit was attractive, very sturdy and perfect for what a got it for (Growing seedlings indoors) easy to fit together and delivery very fast
30 de abril de 2026
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
Fantastic service!!!
30 de abril de 2026
Respuesta de Nisbets Ireland
Thank you for your review. We really appreciate your feedback.
Terrible Company
Terrible Company. I ordered off website and was expecting next day delivery and ended up paying more than I would on other sites. Didn’t receive my item for another 7 days. Barely got an apology or anything. Never again
23 de abril de 2026
Respuesta de Nisbets Ireland
We’re very sorry to hear about your experience and the delay with your order. We completely understand how disappointing this must have been, especially when you were expecting next-day delivery and paid more for that service.
This is not the level of service we aim to provide, and we sincerely apologise for both the delay and the lack of communication you received. We are currently reviewing what went wrong to ensure improvements are made.
Colm Nisbets Ireland
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