Super happy with my purchases from Nisu. Can’t recommend enough. Have bought a few items through this company now and never disappointed!!
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Consulta las opiniones de los clientes
Really high quality items but the main thing I’ve found with Nisu is the excellent level of customer service you receive. Would highly recommend!
La empresa ha respondido
I've purchased three beds from this store nearly a year ago and they're still in excellent condition, I've been pleasantly surprised by how comfortable they are—guests often comment on it. Almost a ye... Ver más
La empresa ha respondido
I recently purchased the Toshiro chair, and I couldn’t be happier with my decision! The design is perfect my space. Comfort-wise, it’s fantastic, well-cushioned and supportive. The quality feels pr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Nīsu Home stands at the intersection of luxury and craftsmanship, offering an exquisite collection of furniture that speaks to the discerning tastes of our clientele. Each piece is a testament to timeless elegance, curated to elevate spaces with sophistication and comfort. Our dedication to superior customer service is unwavering, with a dedicated team available via email and telephone to ensure a seamless and delightful experience from the first inquiry to the final placement in your home. At Nīsu Home, luxury is more than a standard; it’s a promise to our customers.
Información de contacto
167-169 Great Portland street, W1W 5PF, London, Reino Unido
- hello@nisuhome.com
- nisuhome.com
Excellent Product
I don’t usually leave reviews, but I’m in love with my new Lagoto throw. It arrived really quickly too!
24 de octubre de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Zahid,
Thank you for your lovely feedback regarding your Lagoto Throw, we are delighted it will be keeping you warm and cosy this winter.
Warm regards,
Connor
Excellent company
Super happy with my purchases from Nisu. Can’t recommend enough. Have bought a few items through this company now and never disappointed!!
14 de octubre de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Michael,
Thank you for your lovely review and for choosing us again - we are delighted that you're happy with your pieces.
We hope to serve you again soon.
Warm regards,
Imogen
Really high quality items but the main…
Really high quality items but the main thing I’ve found with Nisu is the excellent level of customer service you receive. Would highly recommend!
14 de octubre de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Alex,
Thank you so much for your kind words about our products and the service you received, your feedback is truly appreciated.
Warm regards,
Imogen
I was truly impressed with Nisu Home…
I was truly impressed with Nisu Home especially their dedication to customer satisfaction. The staff were incredibly friendly, helpful, knowledgeable and responsive throughout the whole entire process. Me and my wife purchased an eclipse bed just over 9 weeks ago and it is our most prized possession, even our Labrador can’t get enough of it, it embodies luxury in every sense, offering exceptional comfort and elegance that elevates our entire sleeping experience.
I will be returning for future purchases and recommend them to anybody wanting stylish, reliable, and high quality home furnishing.
23 de junio de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Otis,
Thank you so much for your wonderful review. We’re delighted to hear that you and your wife are enjoying the Eclipse Bed, and it’s even more special to know it’s become a favourite spot for your Labrador too!
At Nisu Home, we take great pride in both our products and our customer service, so it means a lot to hear that our team made your experience such a positive one. Your kind words about the comfort, elegance, and quality of the bed truly reflect what we aim to deliver with every order.
We look forward to helping you again in the future and truly appreciate your recommendation.
Warm regards,
Imogen
Nisu the best
I purchased a Nimo chair from this website. A great product and fantastic after sales support.
28 de agosto de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Murray,
Thank you so much for your wonderful review of our Nimo Chair and the support you received from our team, we truly value your feedback!
Warm regards,
Katie
I asked about shipping to my second…
I asked about shipping to my second home abroad, and the team confirmed they could arrange it without extra charges, which was great to hear. The chairs look beautiful in my space, and the whole process felt smooth from start to finish.
22 de julio de 2025
Respuesta de Nīsu Home
Hello Anthony,
Thank you so much for your kind words. We’re delighted to hear the chairs look beautiful in your space and that the shipping to your second home abroad went smoothly. It’s wonderful to know the process felt seamless for you from start to finish.
Warm regards,
Katie
I've tried a few similar furniture…
I've tried a few similar furniture brands, and Nisu stands out, very easy to navigate and super reliable, five stars from me for everything.
20 de julio de 2025
Respuesta de Nīsu Home
Hello Promise,
Thank you so much for your lovely words! I am pleased you had a great experience with us and hope to see you again in the near future.
Warm regards,
Connor
Connor was very polite and attentive
Connor was very polite and attentive, I appreciated the follow-up and attention to detail, would recommend.
17 de mayo de 2025
Respuesta de Nīsu Home
Hello Hazel,
Thank you so much for your kind words! I'm really glad to hear you appreciated the follow-up and detail, it means a lot. We truly value your support and recommendation.
Warm regards,
Connor
Customer support was quick and helpful
Customer support was quick and helpful, my Toshiro chairs are stunning, even better in person, the customer reviews on them certainly helped my decision, will definitely be using them again.
15 de mayo de 2025
Respuesta de Nīsu Home
Hello Kevin,
Thank you so much for your kind words! We're delighted to hear that you're loving your Toshiro Chairs. Even better in person is exactly what we aim for. We're also glad the reviews helped with your decision.
We truly appreciate your support and look forward to helping you again in the future!
Warm regards,
Connor
Beautiful brand
My throw and cutlery set arrived in 2 weeks and is stunning!
4 de junio de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Tanya,
Thank you so much for your lovely review!
We're so glad to hear your order arrived promptly and that you're enjoying your new pieces, especially the throw and cutlery set.
Warm regards,
Imogen
I rarely leave reviews, but this experience was worth it.
I rarely leave reviews, but this experience was worth it.
Someone from the team genuinely helped me make the right choices and followed up after. It felt personal and thoughtful - something you don't see often these days.
7 de mayo de 2025
Respuesta de Nīsu Home
Hello Paulina,
Thank you so much for taking the time to share your experience, it truly means a lot, especially since you don’t often leave reviews.
We’re so pleased to hear that the support you received felt personal and thoughtful. That’s exactly the kind of service we strive to provide, and it’s wonderful to know it made a difference. We really appreciate your kind words!
Warm regards,
Imogen
Toshiro chair
I recently purchased the Toshiro chair, and I couldn’t be happier with my decision! The design is perfect my space. Comfort-wise, it’s fantastic, well-cushioned and supportive.
The quality feels premium, with sturdy materials that give it a durable, long-lasting appeal. Assembly was straightforward all I had to do was twist the legs on which took a few mins.
21 de abril de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Samuel,
Thank you so much for your lovely review! We're thrilled to hear that you're enjoying your Toshiro Chair and that it fits perfectly in your space. It's great to know that the comfort, quality, and ease of assembly met your expectations.
We really appreciate you taking the time to share your experience, and we're so glad to have you as a happy customer!
Warm regards,
Katie
I purchased the Ichiro Dining Table…
I purchased the Ichiro Dining Table which was delivered in January, i ordered the largest option which was 1600mm circumference, the table is just stunning and i am so pleased, im not quiet sure what the material is for the top, its like a granite composite table top with gorgouse wood underneath and the wooden part of the base it made out one soild piece of wood i realy cant put in to words how happy i am with the purchase, I had great comunication with Nisu Home at all times always responding quickly to any questions, one thing to bear in mind with this table is its very heavy, the table top its self was about 100 kilos and the base about 75 kilo and i live in an appartment, if i had my time again i would of paid the extra £200 for the white-glove delivery service, thanks again Nisu home for a great experiance, i would of added pictures but that option wasnt avaliable
Paul
10 de enero de 2025
Opinión espontánea
Respuesta de Nīsu Home
Hello Paul,
Thank you so much for taking the time to share such a detailed and glowing review of your Ichiro Dining Table!
We’re absolutely thrilled to hear how much you love it, and it’s wonderful to know that it’s exceeded your expectations in terms of quality and design. The granite composite table top paired with the solid wooden base is truly a standout feature, and we’re delighted that it’s made such an impression in your space.
We’re also pleased to hear that our team was able to provide clear and prompt communication throughout your experience—your kind words mean so much to us.
Thank you for mentioning the weight of the table and your thoughts on the white-glove delivery service; this feedback is very helpful for us and other customers to consider. If you’d like to share any photos of the table in your home, feel free to tag us on social media—we’d love to see it!
Thank you again for choosing Nisu Home, and we look forward to assisting you with any future projects!
Warm regards,
Imogen
Although I didn't win their £1k…
Although I didn't win their £1k giveaway, I was pleasantly surprised when they offered me a £50 gift card just for entering – fantastic customer service! I called and spoke with a customer service rep to arrange an order, and the whole process was incredibly easy and straightforward. Really impressed with how they handled everything!
21 de octubre de 2024
Opinión espontánea
Respuesta de Nīsu Home
Hello Richelle,
Thank you for your wonderful review! We're so glad to hear you were pleased with the £50 gift card and that you had a great experience with our customer service team. We strive to make the ordering process as smooth as possible, so it's fantastic to know we met your expectations.
We appreciate your support and look forward to serving you again in the future!
Warm regards,
Imogen
Nīsu Home Customer Support Team
My lovely chairs came such amazing…
My lovely chairs came such amazing quality and great service throughout. Thank you so much.
21 de octubre de 2024
Opinión espontánea
Respuesta de Nīsu Home
Hello Emily,
Thank you so much for your kind words! We're thrilled to hear that you love your chairs and that you had a great experience with our service.
Your feedback means a lot to us, and we're grateful for your support. If you need anything in the future, don’t hesitate to reach out!
Warm regards,
Imogen
Nīsu Home Customer Support Team
Customer service was also fantastic
I recently purchased a dining table and chairs from Nisu Home, and I’m blown away by the craftsmanship. The attention to detail is incredible, and the pieces fit perfectly in my space. The customer service was also fantastic—they kept me informed every step of the way. Delivery was smooth, and the quality exceeded my expectations, I can’t fault them whatsoever.
29 de septiembre de 2024
Respuesta de Nīsu Home
Hello Rebekah,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re loving your new dining table and chairs, and that they fit perfectly in your space. We take great pride in the craftsmanship of our pieces, and it’s fantastic to know the quality exceeded your expectations.
It’s also great to hear that our customer service kept you well-informed throughout the process. We truly appreciate your support and are delighted that everything went smoothly.
If you ever need anything else, we’re always here to help!
Warm regards,
Imogen
Nīsu Home Customer Support Team
Beautiful products and great customer experience
I recently ordered some new stools and couldn't be happier—they are absolutely stunning and arrived fully assembled! I opted for express delivery after speaking to them via email, which was a fantastic option, and the delivery drivers were incredibly helpful and polite. Overall, I'd give it a 10/10 and would definitely recommend this store to everyone!
9 de mayo de 2024
Opinión espontánea
Respuesta de Nīsu Home
Hello Victoria,
Thank you so much for your wonderful review!
We're thrilled to hear that you are delighted with your new stools and that the express delivery option met your needs so well. It's great to know that our delivery team provided helpful and polite service.
We appreciate your recommendation and look forward to serving you again in the future!
Warm regards,
David
Nīsu Home Customer Support Team
Very Happy
Just received a sofa from their latest collection and it’s even better than pictured! The assembly was simple, and the quality is top-notch. Really brightens up my living room, would definitely buy from them again!
18 de abril de 2024
Opinión espontánea
Respuesta de Nīsu Home
Hello Nick,
Thank you for your fantastic review! We're so glad to hear that your new sofa from our latest collection has surpassed your expectations and that you found it easy to assemble. It's wonderful to know that it's added brightness and style to your living room.
We appreciate your feedback and look forward to serving you again in the future!
Warm regards,
David
Nīsu Home Customer Support Team
I purchased the Riku Sofa and the…
I purchased the Riku Sofa and the matching lounge chair for my home, it feels so much brighter and more inviting. The sofa's vibrant colour and modern design have truly transformed my living space, while the lounge chair adds a touch of elegance and extra comfort, will certainly be using them again
25 de abril de 2024
Opinión espontánea
Respuesta de Nīsu Home
Hello Lund,
Thank you so much for your wonderful review! We're thrilled to hear how the Riku Sofa and matching lounge chair have brightened and transformed your living space. It sounds like they've brought both style and comfort to your home, and we couldn't be happier about that.
We look forward to providing you with more beautiful pieces in the future.
Thank you for choosing us again!
Warm regards,
David
Nīsu Home Customer Support Team
Great value for money!!
I've purchased three beds from this store nearly a year ago and they're still in excellent condition, I've been pleasantly surprised by how comfortable they are—guests often comment on it. Almost a year in, and they haven't lost any of their comfort or firmness. Great value for money and quality!
29 de abril de 2024
Opinión espontánea
Respuesta de Nīsu Home
Hello Hannah,
Thank you for your fantastic review! We are delighted to hear that the beds you purchased from our store are holding up well and continuing to provide comfort a year later. It's wonderful that your guests have noticed and complimented their comfort too.
We strive to offer great value and quality, and your feedback confirms that we are on the right track. We appreciate your support and look forward to serving you again!
Warm regards,
David
Nīsu Home Customer Support Team
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