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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan was very helpful and sorted my issues out without any further complications. I feel I can raise other issues if they were to come up and feel confident I will get the answers needed.

Valorada con 4 estrellas sobre 5

Overall brilliant service Pros: Extremely efficient with Minecraft servers Super quick support (Had my issue resolved in 10 minutes that other server hosts would of taken 2 days to finish... Ver más

Valorada con 1 estrellas sobre 5

Received two emails within two minutes of each other stating that the payment had failed. Now this would have been fine if: 1. The first one (at 00:03 - when most normal people like myself sleep)... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service and knowledgeable staff. Ive had a few problems over the space of 6 months with my minecraft server due to the new update 1.13 being so laggy (Not Nitrous Networks Fault). Durin... Ver más

Información sobre la empresa

  1. Proveedor de servicios de juegos

Información proporcionada por diversas fuentes externas

We provide high quality Game Servers worldwide. Prices start at £0.45p/slot! We offer Minecraft, Starbound, Counter Strike, Garrys Mod, CS:GO, Global Offensive, Team Fortress 2, Terraria & Source Mod hosting! We also offer other services such as web hosting and VPS's hosting that start at just £1.00 per month!


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

783 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 4 estrellas sobre 5

Service works well

Service works well, though not as easy as some other places I have seen for Empyrion (you'll have to tinker with yaml files on your own). But for the price I can't really complain. Customer service was very friendly and helpful.

23 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and straightforward hosting with great support

I've purchased servers for Minecraft and Terraria and in both cases the experiences was very straight-forward, easy to setup.
Anytime I ran into hitches with either the server itself or billing, the support team always answered very quickly and they should be commended for that.
I highly recommend Nitrous :)

7 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Decade of fantastic service!

I have been paying for my servers from Nitrous Networks for nearly 10 years and have always found them to have excellent customer service and technical knowledge.
I'll definitely be continuing with them for the next decade!

22 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Billing Fixed!

I had a small issue where I was being double billed. I messaged them about the issue with evidence, and they got back to me the same day (on a weekend I might add)

Not only did they resolve the issue they noticed I was making payments to them I shouldnt have been for MONTHS. They refunded what they could, and the rest was credit for their services.

All done within 48 Hours 10/10

16 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing staff, quality service, exceptional experience.

My favorite part of NN's service so far has been the amazing staff. I requested a certain addon to be included in the Mod Manager and the team made it available. I asked to have my game server switched to a certain beta branch and they set me right up.

They are so friendly and helpful I just feel like they are excited about the work they do and the service they provide. That means the world to me because I know very little about running a server and NN makes it so easy and enjoyable.

I think their rates are very fair and they are flexible... I just choose however many slots I can afford and it works perfectly for me.

Their TCAdmin panel is simple and robust. I have access to rcon, a command-line editor tool and a file manager, which are the bulk of my needs, but they have more tools as well. I can also connect via FTP if needed. Scheduled tasks, like a nightly automatic restart, are very easy to set up.

I'm not sure what else to say but I'm really happy I found NN. I'll have been with them five years on Jan 29th of this year and I'm looking forward to more years to come.

10 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Terraria Server of 3 years

I've had a Terraria server here for about 3 years, I've had amazing experiences with the support staff, I've had the same person help me the entire time and he's always set up my servers extremely quickly

25 de octubre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ive used Nitrous Networks for 5-6 years…

Ive used Nitrous Networks for 5-6 years and never have I ever really had a non easy issue, but when I did the support has always been amazing and gracious..

Imagine my surprise when I bought a Rust server, started getting a lot of issues such as missing files, outdated plugins in their mod manager, steam updating the server makes it more updated than any other rust client can be yet, and I contacted support where they have been unable to help with any of those mentioned issues.

Im honestly dissappointed in the Host more and more, feels like they are losing their touch in this once awesome Host.. therefor 2 stars and not 1, because this was once really really great but the last couple of years they have sunk more and more sadly, especially with their support...

16 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Will break British Law and refuse to refund within 14 days.

I requested a refund and to cancel my service the month before last due to the server not living up to what was requested, they *refused* to refund breaking UK Law. They have now charged me ONCE AGAIN, for another month of service that I did not want.

Untill they refund both of these illegal charges and admit to their mistakes do not trust this company.

12 de octubre de 2021
Opinión espontánea
Logotipo de Nitrous Networks

Respuesta de Nitrous Networks

Hello,

I'm sorry to hear that you've been unsatisfied with the service we've provided you.

I'm confident in stating what has happened here is a simple misunderstanding and will be rectified if it hasn't been already.

If this issue has not been resolved please contact us again via email team@nitrous-networks.co.uk or feel free to give us a call on 0800 080 3330 and we can get this investigated further for you.

Kind regards,
Nitrous Networks.

Valorada con 5 estrellas sobre 5

Great help to my server

Great help to my server, helped provide me with what our server wanted and was able to navigate me to get what we needed. Great help and support.

11 de octubre de 2021
Opinión espontánea

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