Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan was very helpful and sorted my issues out without any further complications. I feel I can raise other issues if they were to come up and feel confident I will get the answers needed.

Valorada con 4 estrellas sobre 5

Overall brilliant service Pros: Extremely efficient with Minecraft servers Super quick support (Had my issue resolved in 10 minutes that other server hosts would of taken 2 days to finish... Ver más

Valorada con 1 estrellas sobre 5

Received two emails within two minutes of each other stating that the payment had failed. Now this would have been fine if: 1. The first one (at 00:03 - when most normal people like myself sleep)... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service and knowledgeable staff. Ive had a few problems over the space of 6 months with my minecraft server due to the new update 1.13 being so laggy (Not Nitrous Networks Fault). Durin... Ver más

Información sobre la empresa

  1. Proveedor de servicios de juegos

Información proporcionada por diversas fuentes externas

We provide high quality Game Servers worldwide. Prices start at £0.45p/slot! We offer Minecraft, Starbound, Counter Strike, Garrys Mod, CS:GO, Global Offensive, Team Fortress 2, Terraria & Source Mod hosting! We also offer other services such as web hosting and VPS's hosting that start at just £1.00 per month!


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

783 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very good service

Very good service, will happily go to them again for any gaming server requirements in the future

14 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst host

rude and thieves refuse to give a refund after their team screwed up on my server i do not suggest you host with them if you want a good host go with anyone else just not these guys

7 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Nice

Hi everyone, I am a buyer from Taiwan.
I purchased a Terraria server. From the beginning, I buy a server to play with my friends.
After using it, I liked the server of this site more and more.
Inquiries from the management are also early.

4 de febrero de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall brilliant service

Overall brilliant service
Pros:
Extremely efficient with Minecraft servers
Super quick support (Had my issue resolved in 10 minutes that other server hosts would of taken 2 days to finish)
Cheap and cost effective servers
Amazing promo offers including ones that give you 30% off until you cancel

Cons
Can only have one game installed
Have to cancel and buy another server for a different game
Refund specifically if their servers are to blame
Still uses TCAdmin for any games other than Minecraft - Not a great server panel, terrible for new server customers

4 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support

Great customer support, have used them for over 4 years and wouldn't use anyone else for my game and teamspeak servers.

19 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Service terminated without chance to intervene...

Received two emails within two minutes of each other stating that the payment had failed. Now this would have been fine if:
1. The first one (at 00:03 - when most normal people like myself sleep) had stated that the service would be terminated - erasing all of my files and hours of work.
2. The second email (at 00:05 - again when human beings tend to sleep) had not have been sent at such a ridiculous time leaving me unable to intervene.

Because of this, I will never recommend your absolutely terrible service to anyone, nor will I ever be back. This experience only goes to show how your main focus is money and quite possibly the furthest thing from customer service which is beyond despicable.

13 de noviembre de 2019
Logotipo de Nitrous Networks

Respuesta de Nitrous Networks

Hi Ryan,

We're unsure why you only recieved the final overdue notices but we have a set emailing schedule when it comes to invoicing and following up with several overdue notices should the service not be renewed on time, which your service was not.

1. Invoices are generated 14 days before the next date giving you plenty of time to choose to renew or cancel. Once an invoice is generated an email is sent to you informing you of this.

2. The day before the service renewal is due we send out another email reminding you of this to avoid your service being suspended.

3. Should the service not be renewed on the renewal date the service is then suspended for 7 days. During this time you'll be sent a past due notice every day up till the 7th day (during which time you also won't be able to access your service with us, but nothing is deleted or changed).

4. Should you fail to renew the service 7 days past the renewal date the service will automatically be terminated and the invoice marked as cancelled preventing the service from being renewed. In the instance of this being a Minecraft server and you had created a backup within our backup manager, you'll automatically be emailed a private download link to download the last backup you had made which is normally kept for 30 days.

If you'd like for us to look into this further for you, please could you email your account / service details to team@nitrous-networks.co.uk and we'll do just that for you.

Kind Regards,
Nitrous Networks.

Valorada con 5 estrellas sobre 5

My host have been very supportive in…

My host have been very supportive in the recent years I have been with them, I come and go due to fininacal problems and stuff but I always come back to a realiable peice of hardware and realiable software to help me with my everyday business.

in providing best no lag service and quailty work.

I would recommend anyone for this service if you're starting out for the first time.

I did have some con's and pro's with some of the services they have provided but that is normal and you get bugs and glitches with there own software from time to time but the support are friendly and supportive and is awesome and they know exactly the problem 98% of the time they also go out of there way to improve your gaming/ server experience without you needing to strip each file.

3 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good Service

Im always coming back to Nitrous Networks if i need a server. I had 2 encounters with the support. Got an amazing fast answer and help in less then 2 hours both times. Couldnt recommend anyone else

5 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nitrous is amazing and would not…

Nitrous is amazing and would not recommend anyone else.

The support is fantastic I rented an MC server that lacked a mod and they had added the same day with no hassle.

I wouldn't host from anywhere else.

30 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great host

Great host, answers tickets extremely fast, very helpful support , wouldnt choose any other server host, 10/10 service

21 de septiembre de 2019
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más