Nomupay Opiniones 267

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have contacted them several times to chase my application and no one seems to get back to me. I have just reached out again, I will update this if again I do not hear back from them.

Valorada con 5 estrellas sobre 5

Since Nomupay has so many great people, the experience working with them is nothing less than that. Especially Melisa, she is the kind of person who always puts a smile on your face, she's always enth... Ver más

Valorada con 5 estrellas sobre 5

We have used TP for the past 18 months for card payments on our remittance business. Since lock-down the team at TP have worked with us to integrate POS, MOTO and ECOM receipts into our new CRMS with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional and trustworthy. I am coming from a competitor who has failed me in every possible way as a payment operator, hence I was sceptical if anyone out there can actually help me. I found Total... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Founded in 2021, Nomupay is on a mission to solve the complexities of cross-border payments and empower merchants to expand globally without limits. Our comprehensive payment solution integrates pay-ins, payouts and acquiring services into a single seamless platform. With strategic acquisitions in Asia, EMEA and Europe, such as acquiring Total Processing in 2023, we provide tailored solutions for e-commerce merchants, marketplaces and other businesses with unique payment needs. We’re committed to making global commerce easier, one payment at a time. In 2025, Nomupay and Total Processing merged following the acquisition in 2023, so Total Processing's past reviews are now part of this Trustpilot page.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellence, and nothing less

Since Nomupay has so many great people, the experience working with them is nothing less than that. Especially Melisa, she is the kind of person who always puts a smile on your face, she's always enthusiastic, helpful, and always delivers more than you could've asked for. Well done, Melisa, you are making the world a better place :).

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company and great people

Team at Nomu are so helpful and the service is extremely slick and easy to use. I would like to point out Simon Lowe for being a great partner to collaborate with, always willing to help and is extremely prompt with responses. It is a pleasure to work with such a great team and platform.

22 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!!

Great Service!!! Fergal is always on hand to help.

13 de mayo de 2025
Opinión espontánea
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Respuesta de Nomupay

Hi Shirley,

Thanks for leaving such a great review! Fergal and the team loved hearing your feedback!

- Imogen @ Nomupay

Valorada con 5 estrellas sobre 5

Melisa spent alot of time helping us…

Melisa spent alot of time helping us integrate our system yesterday. She was extremely helpful as always and we wouldn't hesitate to recommend her advice and expertise if you're stuck with anything technical. Thank you Melisa 😊

9 de abril de 2025
Opinión espontánea
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Respuesta de Nomupay

Hi Deborah,

Thanks for taking the time to leave us such a positive review! It's great to hear you had such a great experience with Melisa and the support she provided!

- Imogen @ Nomupay

Valorada con 5 estrellas sobre 5

A leader and true partner in the Payments space

I have worked with the Simon and the team at NomuPay for a couple of years now, and their professionalism, expertise and ability to service their customers with great solutions is second to none. Their support has helped a number of my customers. They take a great deal of pride in taking care of their customers and offer great value with the products and solutions they offer. Long may the relationship continue.

28 de marzo de 2025
Opinión espontánea
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Respuesta de Nomupay

Hi Phil,

Wow, thank you for leaving us this fantastic review! We’re glad to have played an important part in supporting you and your customers. Looking forward to many more years of partnership!

- Imogen @ Nomupay

Valorada con 5 estrellas sobre 5

Melissa and the team are always great…

Melissa and the team are always great and answer promptly.

19 de febrero de 2025
Opinión espontánea
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Respuesta de Nomupay

Hi Elena,

Thanks for taking the time to leave us feedback! It's great to hear the team are always on hand to assist you quickly.

- Imogen @ Nomupay

Valorada con 5 estrellas sobre 5

New Account Setup

Melisa was very quick to answer and resolve all queries. Exactly what I would describe as Customer Service.

29 de enero de 2025
Opinión espontánea
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Respuesta de Nomupay

Hi Stephen,

Thanks for leaving us such a great review! We’re so glad Melisa was able to help you quickly and we’ll be sure to pass this along to her!

- Imogen @ Nomupay

Valorada con 5 estrellas sobre 5

Wow...such a lovely, professional team

Wow. What can I say. The support team at Total Processing are a joy to work with. No probelm is every too big or too small for them. They are a credit to themselves and to their employer. I wish all support and customer services teams operated in such an efficient and friendly manner. Take a bow everyone.

20 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi Linda,

Thank you for leaving such a wonderful review! The support team were so happy to hear how much you valued their service!

- Imogen @ Total Processing

Valorada con 5 estrellas sobre 5

We had a checkout problem and these guy…

We had a checkout problem and these guy are on the ball and sort out a problem very quickly, they are great to work with and reply quickly.

9 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi Paul,

Thank you for taking the time to give us feedback! It's great to hear how quickly the team were able to pick up and resolve your problem for you!

- Imogen @ Total Processing

Valorada con 5 estrellas sobre 5

Proactive, Professional, and Perfectly Timed Support

Total Processing has been exceptional, and I want to highlight the incredible support provided by Melisa. As the e-commerce manager at UK Aspire Vendor, I recently needed assistance in tidying up our account. Melisa’s approach was nothing short of brilliant. She suggested waiting until after our Black Friday sales had concluded to avoid any potential disruptions - a decision that demonstrated her expertise and careful consideration for our business needs.

Her foresight and patience ensured a smooth sales period with no hiccups, and the account adjustments were then handled flawlessly. It’s this level of professionalism and care that sets Total Processing apart.

Thank you, Melisa and the Total Processing team, for your outstanding service. Highly recommended to any business looking for a reliable partner!

– Dave, UK Aspire Vendor

9 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi Dave,

Thank you for leaving us such an amazing review! We’re so glad Melisa and the team's support made a difference, especially during the busy period. Looking forward to working with you more!

- Imogen @ Total Processing

Valorada con 5 estrellas sobre 5

Very Helpful with the onboarding

Very Helpful with the onboarding and looking forward to working with Total processing

6 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi JF,

Thank you for leaving us a review! It's great to hear you were happy with the service provided!

- Imogen @ Total Processing

Valorada con 5 estrellas sobre 5

Fantastic service from Wing

Fantastic service from Wing, always reliable and continuous communication until any issues are resolved. Always follows up to ensure things are still alright before closing the case. Thank you

5 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi Helen,

Thank you for taking the time to leave us feedback! Wing always goes the extra mile, and it’s great to hear you’ve had such a good experience!

- Imogen @ Total Processing

Valorada con 5 estrellas sobre 5

Fantastic support from Melisa at Total…

Fantastic support from Melisa at Total Processing, can't speak highly enough of her, she kept us updated at all times and helped resolve a huge problem we had that was stopping customer subscriptions.

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi Chris,

Thank you for the amazing feedback! It's great to hear how Melisa went above and beyond to help resolve the issue and keep you updated throughout!

- Imogen @ Total Processing

Valorada con 5 estrellas sobre 5

We are highly satisfied with the…

We are highly satisfied with the ongoing support, as we consistently receive timely responses.

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi Marinos,

Thank you for taking the time to leave us a review! The team loved hearing how happy you are with the support provided!

- Imogen @ Total Processing

Valorada con 5 estrellas sobre 5

I cannot overstate the value that Simon…

I cannot overstate the value that Simon and the Total Processing team have brought to my business.

After years of dealing with unreliable payment processors, frequent outages and poor communication from other providers, finding Total Processing has been transformative.

Since Simon first reached out in 2023, the level of service has far exceeded any previous supplier. The onboarding process was seamless, and Simon's ongoing support, expertise and advice have been invaluable.

Total Processing stands out as the by far payment processor I've worked with, and I look forward to continuing our partnership across multiple projects in the future.

2 de diciembre de 2024
Opinión espontánea
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Respuesta de Nomupay

Hi Paul,

Wow, thanks so much for your feedback! It’s great to hear Simon and the team have made such a difference. Looking forward to continuing to work together!

- Imogen @ Total Processing

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