We ordered a custom table number on Etsy for our wedding. We ordered this on the 7th of June. Come the 24th of June, still no item or even a delivery tracking code - after having asked multiple times... Ver más
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The gift I’d ordered from this company was beautiful but unfortunately the frame had been cracked during the delivery. There was an initial delay with my support email going to junk in error whi... Ver más
Ordered the personalised penguin bauble and within a few days it got despatched. Received it within a day or two. Item well packed. Beautiful ornament waiting to go onto our Christmas tree. Pleasure... Ver más
Did not receive anniversary card I ordered and no tracking reference details, number given so no way of tracking order. DO NOT BY FROM THIS COMPANY!
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Finding the perfect gift brings to life the connection you share with your recipient, capturing a moment or a memory really shows the thought and care that has gone into it’s choosing. We make sure our personalised gifts are not like other gifts. They’re each carefully crafted from memories, and thoughtfully assembled by hand in the UK so that you can give the perfect gift, made with love, especially for them.
Información de contacto
No Ordinary Gift Company, OX16 4XR, Banbury, Reino Unido
- 01295 698063
- info@noordinarygiftcompany.co.uk
- noordinarygiftcompany.co.uk
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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We ordered a custom table number on…
We ordered a custom table number on Etsy for our wedding. We ordered this on the 7th of June. Come the 24th of June, still no item or even a delivery tracking code - after having asked multiple times for a delivery update. And what’s better yet - they cancelled the order when we pressed them after getting no response - just as the estimated delivery time was about to expire - not allowing us to leave a review. Avoid at all costs. They only have positive reviews because they cancel the orders of those likely to not be a positive one.
Great product but a few issues around delivery
The gift I’d ordered from this company was beautiful but unfortunately the frame had been cracked during the delivery.
There was an initial delay with my support email going to junk in error which meant I wasn’t able to give the gift for the occasion as expected.
But this was resolved by the company and I would consider using them again for a present in future as their products look lovely.
Would recommend them!
Bought a gift for fathers day from here, never used before but after reading good reviews from here I purchased a novelty item for a first fathers day, great first experience, lovely little gift, came quickly with no issues, I would recommend them
Excellent customer service
Excellent customer service! I ordered a customised anniversary card and it was really lovely and very well made, top quality product, thank you
Fabulous small business. ordered a snowflake bauble for a…
I ordered a snowflake bauble for a friend who has had an awful year with family bereavements it arrived on time and was beautifully packaged, however I was disappointed with the quality of the engraving and referenced this in my original review. I had an immediate response asking what my concerns were and how they could be rectified, in less than a week a brand new perfect replacement was delivered. I would highly recommend this company. there are many out there who will take your money and make it really difficult to get hold of them if there is a problem. This company is NOT one of them. I will definitely order from them again.
Beautiful Christmas bauble for a newborn
I ordered a personalised Christmas bauble for a newborn baby and it’s beautiful. I can’t wait to give it to the recipient - I know she’ll love it. The company have been helpful and communicative. Thank you very much.
A really helpful Company. We were given a family tree picture…
We were given a family tree picture made by No Ordinary Gift (via Not on the High Street) with the names printed on gold leaves.
We wanted an extra leaf for a new granddaughter and even though we did not have the original order number No Ordinary Gift found a way to provide what we needed.
A small sale for them but they took the trouble to help. Well done.
Great customer service
For the last 2 days ive been emailing Abby about adding a dart to the family dartboard she could not have been more helpful and sorted it out for me ,even though the item was purchased 2 years ago.I cannot thank her enough and would definitely recommend them company.
Couldn’t be happier
I ordered a personalised gift for a Christmas present and I couldn’t be happier. Not only was the product it’s self absolutely lovely and better than imagined, but the customer service is fab! My order was unfortunately lost by the post but I contacted ‘no ordinary gifts’ and they were on the case straight away and sorted a replacement. Packaged perfectly and a joy to open, I will definitely order from them again ☺️
This is a very special company-…
This is a very special company- excelling in both quality of customer service, and delightful, personalised cards.
I ordered two wedding cards recently- as both of my sons marrying in September and October. The cards arrived promptly, however our Parsons terrier managed to intercept the post - and savaged these cards!
After having hysterics, I telephoned this amazing company- and within a couple of days received replacements. I was able to retrieve the wooden hearts with personalisation and attach to the replacements. They declined any further payment from me…
Thank you from the bottom of my heart
xx
Ordered a personalised gift
Ordered a personalised gift, turned up earlier than expected, well packaged and excellent quality. Wouldn't hesitate to order from them again.
Highly recommended.
Thank You folks!
Excellent customer service
Excellent customer service - they really went the extra mile and saved my bacon!
Excellent service!
I ordered the jigsaw card for my parents anniversary and mistakingly put July instead of June. A replacement was sent at a reduced cost and arrived the day after I had emailed them asking for help. Amazing company, excellent service, good quality product. Will definitely recommend to others and will be using them again in the future
Golden Ticket
Bought the Golden Ticket gift. Just fantastic and great way to show a friend or loved one the gift/suprise you have bought them. The addition of being able to print a name and message on the box an added bonus. Would highly recommend. As would my wife who I bought it for.
A fantastic product and customer service
A fantastic product just what l ordered. There was a delivery problem caused by the courier service. Abby at No Ordinary Gift Company sorted it out very quickly, no fuss. The company immediately sent out a replacement with no fuss. Excellent customer service from a company whom l will definitely recommend to all my family and friends.
Incredible Customer Service and Communication
I cannot recommend No Ordinary Gift Company enough! I ordered a personalised keepsake item for Valentines Day but I made an error in the message I requested. The quality of customer service I received was incredible and exceeded my expectations (particularly given it was my mistake not theirs). The product itself is stunning and I will definitely be purchasing more items in the future. Can’t wait to see my little girls face when she receives the gift on Sunday.
Beautiful card made well
Very nice product
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