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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Ver más

Valorada con 5 estrellas sobre 5

Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Ver más

Valorada con 5 estrellas sobre 5

I've always had quick and efficient service from Norman Records, however recently made a pre-order by mistake (read: a late-night purchase I regret). I emailed them the next day, and the order was r... Ver más

Valorada con 5 estrellas sobre 5

Great Customer Service! I've used Norman Records for online purchases for years... they've always been great stockists, fast immaculate delivery and fair prices... I recently bought an item and th... Ver más

Información sobre la empresa

  1. Tienda de música

Escrito por la empresa

UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

My go-to record dealer.

My go-to record dealer.
Always have the releases (and limited editions) that I'm after, and they're priced very competitively...and those points too!

4 de junio de 2024
Valorada con 1 estrellas sobre 5

Hopeless I'm afraid ?,

Hopeless I'm afraid ?,
Everytime I see an album I want, it says " Norman Records"
So I click on - and bloody useless Norman always says " no longer available"
Get a grip ?

20 de mayo de 2024
Opinión espontánea
Logotipo de Norman Records

Respuesta de Norman Records

Hi Alan,

I'm not sure what records you've been looking for, or where you've been looking for them. I assume it's Google or another search engine.

The problem here is basically twofold. First, we have been trading for nearly thirty years and in that time have listed up over 125,000 records. Keeping all of that material in-stock is impossible.

Second, even if we did decide to keep everything we possibly could in-stock, the nature of the physical music business is that availability is often limited by external factors beyond our control. For a start, records go out of print *all the time*. There is literally nothing we can do about titles that have long gone and that the label has no interest in pressing more of. Even stuff that hasn't gone out-of-print is often subject to severe availability demands: things like limited-editions, specific colour versions, etc. often sell out very, very quickly with no further option for us to get more copies in.

Like I say, I don't know what records you are looking for or where you have been looking. It may be that you are looking for records that are available and that we could be stocking. It may be that you are looking for records that even if we dearly wanted to stock them, we can't because they no longer exist.

Rather than just leaving a one-star review based on Google's search results or whatever, you could contact us on help@normanrecords.com and we'll see if we find what you're looking for?

Cheers,

Nathon
Director, Norman Records

Valorada con 5 estrellas sobre 5

Wonderful experience!

Fast service and delivery. My record was very well packaged and arrived is perfect condition. I can highly recommend this company - brilliant!

19 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice Selection

Nice selection, good prices, little reward system in place to save some cash on future purchases, well packaged on shipping, and a fairly responsive and understanding customer service system.
I've ordered from Norman Records for a few years and it's always been an easy experience, with regular pre-order updates.

1 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant - simple as that

A record shop with real people who know more about music than any other out there.

Definitely the best record shop named Norman if not the best overall. Support them, the world will be bare without. Great service as usual with last purchase.

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

First class service, great communication, items as described, packed exceptionally well, very easy transaction, very good customer service, will certainly order again. I have also received a voucher to spend, you cannot go wrong with norman records.

25 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service!

Really amazing service from James at Norman records, I called the store as I was after a record for my best friend’s birthday which is in a couple of days and he was very informative and assured me he would send my online order to the packing team straight away so I get it in time. Made sure the record was sent out same day and I got it literally next morning, I cannot fault these guys and also the record I was after is the cheapest I’ve found online for that LP! All their items are cheaper then Fopp, HMV ect, well worth your business and money this store

20 de octubre de 2023
Opinión espontánea

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