Tustworthy business!
Victor was in contact with me throughout the entire process, and I really appreciated how responsive and accommodating he was. I even asked to add a jump ring at the 15-inch mark, as I have a small neck and was worried that 16 inches might be too long for me. My personalized request was fulfilled without hesitation.
The necklace took about 10 days to make, and I received the CAD design and a video for validation before it was shipped. Unfortunately, there was a mix-up and I received an item that belonged to another customer, so I had to go through the hassle of sending it back. I then had to wait for the team to receive my actual order from the other customer before they could ship it to me. This added about another 10 days to the process.
That said, throughout the whole situation, communication was smooth and transparent, which I really appreciated. Despite the delay, I am very happy with the necklace I finally received. The craftsmanship is excellent, the diamond is gorgeous, and it passes the diamond tester and 14k stamp.
Overall, I’m very happy with my customized piece and appreciate Victor and the team for making sure I ultimately received exactly what I ordered.
9 de agosto de 2026
Opinión espontánea